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Network, Client, Cloud Product Manager - job 3 of 15

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Client, Cloud Product Manager, Visa

As the Network, Client, Cloud Product Manager at our innovative company based in Austin, you'll find yourself at the heart of our Workplace Technology services, playing a pivotal role in shaping our technological infrastructure. Your primary focus will be on delivering seamless experiences across our Network, Client, and Cloud environments. Collaborating with our dedicated teams, you will oversee essential functions such as evaluating incoming project requests, maintaining a product backlog, and driving prioritization to ensure that all projects align beautifully with user needs and business goals. Your understanding of user experience and design thinking will guide you in transforming critical infrastructure requirements into detailed user stories. You'll be the primary liaison among various business units, ensuring a flawless integration of new features while collaborating closely with our CyberSecurity and Technology Support teams. You'll also have the chance to partner with the Corporate Network team, overseeing robust connectivity solutions, and manage innovative endpoint roadmaps with the Client Engineering team. Not to forget, your contributions will drive the cloud solutions roadmap alongside our Cloud Engineering team, which covers everything from Microsoft 365 to cloud application tooling. We're looking for passionate, self-driven candidates with strong organizational skills, exceptional communication abilities, and a knack for creative problem-solving. Join us, and let’s create a revolutionary technological environment together that not just enhances productivity but fosters innovation.

Frequently Asked Questions (FAQs) for Network, Client, Cloud Product Manager Role at Visa
What are the responsibilities of the Network, Client, Cloud Product Manager at Visa?

The Network, Client, Cloud Product Manager at Visa will manage the intake process for project requests, maintain a product backlog, and ensure effective collaboration between various engineering teams. You'll oversee critical infrastructure for VPN, Wired, and Wireless LAN, while also managing endpoint roadmaps and cloud solutions. Your role involves creating detailed user stories and acting as a liaison across business units to ensure seamless integration and delivery of high-quality products.

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What qualifications are needed for the Network, Client, Cloud Product Manager position at Visa?

Candidates for the Network, Client, Cloud Product Manager position at Visa should have significant experience in customer interaction and software/hardware solution delivery. Key qualifications include strong organizational and communication skills, an analytical mindset, and proficiency in understanding technical requirements for cloud services as well as desktop environments. A creative problem-solver attitude is highly valued.

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How does the Network, Client, Cloud Product Manager contribute to product development at Visa?

The Network, Client, Cloud Product Manager contributes to product development at Visa by evaluating project requests, driving prioritization, and collaborating with various engineering teams to create robust products. This role involves understanding user experiences and applying them to product features while ensuring all components are aligned with business needs and security requirements, which ultimately leads to innovative solutions.

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What role does teamwork play in the Network, Client, Cloud Product Manager position at Visa?

Teamwork is fundamental in the Network, Client, Cloud Product Manager role at Visa. You will be collaborating with the Corporate Network, Client Engineering, and Cloud Engineering teams to drive product initiatives and ensure seamless integration across technology solutions. Your ability to work closely with CyberSecurity and other support teams will facilitate the development of secure and efficient products that enhance user experiences.

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What opportunities for career growth exist for the Network, Client, Cloud Product Manager role at Visa?

As a Network, Client, Cloud Product Manager at Visa, you will encounter numerous career growth opportunities. Working at the intersection of various technology disciplines, you'll gain valuable experience that opens doors to advanced leadership roles in product management and technology strategy, as well as opportunities to influence the company's innovation trajectory.

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Common Interview Questions for Network, Client, Cloud Product Manager
How do you prioritize product features as a Network, Client, Cloud Product Manager?

When prioritizing product features, I rely on a combination of stakeholder feedback, user data analysis, and alignment with business goals. I believe in a collaborative approach, gathering insights from all relevant teams to ensure our focus is on features that deliver the most value.

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Can you describe a time when you had to manage conflicting priorities?

In my previous role, I often faced conflicting priorities from different departments. I handled this by facilitating discussions between the stakeholders, allowing them to express their needs, and working towards a consensus that best served our objectives while being transparent about the limitations we faced.

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What strategies do you employ for effective communication with engineering teams?

I employ regular check-ins, clear documentation, and open channels of feedback to ensure effective communication with engineering teams. Using tools like Jira or Trello, I keep everyone updated on progress while being receptive to any queries or concerns they might have.

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How would you evaluate the success of a product launch?

I evaluate the success of a product launch by setting clear KPIs beforehand, monitoring user engagement and satisfaction post-launch, and gathering feedback through surveys and support channels. It’s essential to analyze both quantitative data and qualitative insights to assess overall performance.

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What is your experience with agile methodologies?

I have extensive experience with agile methodologies, having participated in and led numerous sprint planning sessions and retrospectives. I value the iterative process, which allows us to set short-term goals and adapt quickly based on feedback, resulting in products that align better with market needs.

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How do you ensure alignment between technical specifications and business requirements?

Ensuring alignment between technical specifications and business requirements is crucial. I actively engage with stakeholders during the project outset and throughout the development process, regularly revisiting the requirements and specifications to keep them in sync as the project evolves.

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Describe how you handle user feedback and incorporate it into product development.

I prioritize user feedback by creating channels for input during and after product launches. Once collected, I analyze this feedback for actionable insights and work with engineering teams to integrate necessary adjustments, ensuring that the product continually evolves to meet user needs.

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What role does user experience play in your product management strategy?

User experience is at the core of my product management strategy. I believe that understanding user needs and behaviors informs every decision we make—from feature prioritization to design elements, and ultimately leads to products that enhance engagement and satisfaction.

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How do you define the product vision and strategy?

Defining the product vision and strategy involves thorough market research, user feedback analysis, and alignment with the company's goals. I engage with cross-functional teams to gather diverse insights and articulate a clear, compelling vision that motivates and guides our development efforts.

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Can you explain your approach to managing the product backlog?

I manage the product backlog by categorizing items based on priority, urgency, and business value. Regular backlog grooming is essential to ensure that the list remains relevant, and I collaborate with stakeholders to re-evaluate priorities as new information becomes available.

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Full-time, on-site
DATE POSTED
April 3, 2025

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