Director Product, Agentic Partnerships - job 10 of 12

As the Director of Product for Agentic Partnerships at Visa, your primary responsibilities include managing strategic partnerships with AI technology providers, negotiating high-impact commercial deals, and collaborating closely with clients to develop tailored solutions that meet their unique needs. You will also engage in rapid prototyping of concepts, setting clear annual operating plans, and positioning Visa as an industry leader in the application of AI in commercial payments.

To qualify for the Director Product, Agentic Partnerships role at Visa, candidates should have extensive experience in the payments industry with a strong focus on GenAI and agentic AI applications. Proven success in developing and negotiating commercial deals is crucial, alongside strong skills in partnership management and cross-functional collaboration. A creative approach to innovation, coupled with excellent communication skills, will also be fundamental to thrive in this dynamic position.

The Director Product, Agentic Partnerships plays a vital role in driving innovation at Visa by identifying and establishing strategic partnerships with leading AI technology firms and startups. You will be responsible for brainstorming innovative solutions, rapidly prototyping ideas, and engaging stakeholders to develop concepts that push the boundaries of B2B payments. Your leadership will help ensure that Visa remains at the forefront of the commercial payments landscape through effective use of emerging technologies.

The work culture at Visa for the Director Product, Agentic Partnerships is inclusive and collaborative, emphasizing high performance and creativity. You'll be part of a diverse team where innovative ideas are encouraged, and you'll have the chance to interact with various stakeholders, from executives to developers. Visa promotes transparency and accountability while fostering an environment where curiosity thrives and everyone is empowered to contribute to significant projects.

As the Director of Product for Agentic Partnerships at Visa, you'll find numerous opportunities for growth in your career. The role offers a chance to lead high-profile projects, influence the direction of commercial payments technology, and develop strategic relationships with key partners. You will be positioned to refine your leadership skills while impacting Visa’s mission to transform B2B commerce, contributing to your personal and professional advancement within the company.

To effectively identify and secure partnerships at Visa, I would conduct a thorough market analysis to identify potential AI technology providers and startups whose values align with Visa's mission. Engaging in networking events and leveraging existing industry connections would be crucial. Once potential partners are identified, I would facilitate discussions to understand their offerings and negotiate tailored commercial agreements that drive mutual growth.

My approach to rapid prototyping would involve gathering insights from cross-functional teams to identify client needs and pain points. I would prioritize brainstorming sessions to generate creative ideas, followed by developing minimum viable products utilizing existing Visa infrastructures. Continuous feedback loops with clients and stakeholders would be established to iterate and refine prototypes based on real user experiences before launching products.

To develop a successful go-to-market strategy for a new AI-driven payment solution, I would start by analyzing the target market and segmentation to identify key client needs. Collaborating with sales and marketing teams, I would define positioning, messaging, and pricing strategies that align with our value proposition. Additionally, I would ensure robust training for sales teams on the solution before executing a phased rollout, combined with strategic marketing campaigns to create awareness.

In my previous role, I led a cross-functional team to develop a new product feature for our payment platform. I initiated regular meetings to align goals and foster collaboration between engineering, marketing, and design teams. This alignment resulted in the timely launch of the feature, which increased user engagement by 30%. The experience underscored the importance of clear communication and mutual accountability.

Maintaining effective client partnerships involves ongoing communication, proactively addressing concerns, and seeking feedback regularly. I prioritize building trust through transparency and by consistently providing value to clients beyond the initial contract. Additionally, I schedule periodic check-ins to review performance and solicit input on potential improvements, ensuring that we adapt our strategies to align with evolving client needs.

I stay informed about innovations in the payments industry by regularly attending conferences, participating in webinars, and subscribing to industry publications. Networking with peers and thought leaders also helps me stay ahead of emerging trends, especially with technologies like AI. I dedicate time each week for research and exploration to identify new solutions that can enhance Visa's offerings.

Leadership in the payments space requires a combination of strategic vision, technical knowledge, and interpersonal skills. It’s important to understand emerging technologies and market dynamics while inspiring teams to innovate. Additionally, effective leaders must exhibit strong communication skills to articulate a clear vision and foster a collaborative environment. A focus on inclusivity and diverse perspectives also drives better outcomes.

Essential metrics for evaluating partnership success include revenue growth directly attributable to the partnership, customer satisfaction scores, and user engagement metrics. Additionally, I would track the number of new clients acquired through the partnership and analyze the effectiveness of joint marketing efforts. Regular reviews against these KPIs would help adjust strategies and ensure that both parties are achieving their objectives.

Handling conflicts requires a calm and solution-oriented approach. I would first facilitate open discussions to understand each party's perspectives, ensuring everyone has an opportunity to be heard. I believe in mediating discussions to focus on common goals instead of problems. By promoting an environment of respect and collaboration, I aim to find compromises and solutions that work for all parties involved.

To enhance Visa's B2B payment solutions, I would suggest integrating more AI-driven analytics features to provide clients with deeper insights into their spending patterns. Additionally, implementing enhanced digital credential solutions for security and transparency could be game-changers. Exploring seamless integrations with popular financial software used by businesses could also greatly improve user experience and accessibility of our payment solutions.