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Network, Endpoint, Cloud Product Manager - job 1 of 6

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Austin, TX office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$112500 / YEARLY (est.)
min
max
$95000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Endpoint, Cloud Product Manager, Visa

As a Network, Endpoint, Cloud Product Manager at Visa in Austin, you'll play a crucial role in shaping and enhancing our Workplace Technology services across Network, Client, and Cloud Environments. Your mission? To support the teams that deliver cutting-edge experiences while ensuring secure, robust connectivity across our organization. You will manage the intake of project requests, maintaining a detailed product backlog and prioritizing tasks to align with business needs. Your expertise in User Experience and design thinking will enable you to create user stories that drive meaningful product features. Collaborating with CyberSecurity and Digital Enablement teams, you'll define product scopes and iterate on them as new developments arise. A significant part of your role will involve working alongside the Corporate Network team to oversee infrastructure requests for all connectivity aspects, while partnering with the Client Engineering team on endpoint management, including exciting technologies like Azure Virtual Desktop and JAMF Protect. With your analytical skills, you’ll derive insights from data that inform decision-making and shape our product roadmaps. You'll also be the bridge between various business units, ensuring seamless integration and execution of new and existing features. We’re looking for innovative thinkers with exceptional communication skills who can thrive in a fast-paced environment and deliver top-notch solutions. So if you're ready to take your career to the next level with us at Visa, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Network, Endpoint, Cloud Product Manager Role at Visa
What are the responsibilities of a Network, Endpoint, Cloud Product Manager at Visa?

As a Network, Endpoint, Cloud Product Manager at Visa, you will oversee the evaluation of incoming project requests, maintain a product backlog, and prioritize tasks based on business requirements. You will collaborate with CyberSecurity and Digital Enablement teams on product scoping, while partnering with Corporate Network and Client Engineering teams for infrastructure and endpoint management. Your role will also include driving cloud solutions that enhance data protection and governance, along with communicating and collaborating with various stakeholders for seamless integration of features.

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What qualifications are needed for the Network, Endpoint, Cloud Product Manager position at Visa?

Candidates for the Network, Endpoint, Cloud Product Manager role at Visa should possess significant experience in software and hardware solution delivery, along with strong organizational and communication skills. An analytical and structured mindset, combined with a passion for technology and problem-solving, is vital. Familiarity with User Experience design and experience in managing product roadmaps for cloud solutions will further strengthen your application and fit within our dynamic team.

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How does a Network, Endpoint, Cloud Product Manager collaborate with other teams at Visa?

In the Network, Endpoint, Cloud Product Manager role at Visa, collaboration is key. You will work closely with the Corporate Network team to oversee infrastructure requests, as well as partner with Client Engineering on endpoint roadmaps and with Cloud Engineering to drive cloud solutions. By liaising with CyberSecurity and other technology stakeholders, you ensure that all product requirements are met, fostering a seamless technology environment across the organization.

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What skills will help someone succeed as a Network, Endpoint, Cloud Product Manager at Visa?

Success as a Network, Endpoint, Cloud Product Manager at Visa hinges on a blend of strong organizational abilities, exceptional communication skills, and the ability to think analytically. Technical know-how regarding cloud solutions, endpoint management, and cybersecurity will also be crucial. Being a creative problem solver with a can-do attitude and a passion for innovation can greatly enhance your effectiveness in this vital role.

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What can a candidate expect during the hiring process for the Network, Endpoint, Cloud Product Manager role at Visa?

Candidates applying for the Network, Endpoint, Cloud Product Manager position at Visa can expect a comprehensive hiring process that includes a review of their experience and qualifications, followed by interviews focusing on technical skills, problem-solving abilities, and teamwork. You may also encounter scenario-based questions that test your understanding of product management in a technology-driven environment. The goal is to identify the best fit for the team and the unique culture at Visa.

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Common Interview Questions for Network, Endpoint, Cloud Product Manager
Can you describe your experience with managing product roadmaps as a Network, Endpoint, Cloud Product Manager?

When answering this question, highlight specific instances where you successfully managed product roadmaps, detailing how you prioritized tasks based on user needs and business requirements. Discuss any frameworks you used for backlog management, emphasizing how you facilitated communication with stakeholders to keep everyone aligned.

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How do you ensure seamless collaboration between different teams in your role as a Product Manager?

To answer this question effectively, describe your strategies for fostering open communication among varied teams. Mention tools you use for project management and how you maintain transparency in progress updates. Highlight any specific challenges you've faced in the past and how collaborative efforts helped overcome them.

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What methods do you use to define and assess user stories?

In your response, explain your understanding of user-centric design and how you gather user feedback to inform user stories. Discuss the importance of empathy in product development and the iterative process of refining user stories based on real-world usage and testing.

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What approach do you take in managing stakeholder expectations?

You should approach this answer by discussing the importance of setting clear objectives from the start of a project and maintaining consistent communication. Share examples of how you managed conflicting expectations and ensured that all parties stayed aligned on project goals and timelines.

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How do you stay updated on the latest trends in network and cloud technologies?

Highlight your dedication to lifelong learning by mentioning specific resources you tap into, whether they be courses, industry publications, or forums. Discuss how you apply these learnings to improve your strategies and share insights with your team and stakeholders.

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Can you provide an example of when you faced a significant challenge in a project?

Prepare to share a story that showcases your problem-solving abilities. Clearly outline the challenge, the actions you took to resolve it, and the outcome. Focus on how your decision-making process strengthened the project and enhanced stakeholder relationships.

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What tools do you prefer for product management, and why?

Discuss popular tools such as Jira, Trello, or Asana. Explain your preference for specific tools based on their features and how they contribute to better workflow management, transparency, and team collaboration.

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How do you measure the success of a product post-launch?

In answering this question, talk about various metrics and KPIs relevant to the product and how you utilize tools to gather data. Mention how feedback from users and stakeholders informs future iterations and improvements, showcasing your focus on continuous development.

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Describe your experience with agile methodologies in product management.

Discuss your familiarity with agile principles and practices, including how you have applied them in your previous roles. Highlight your experience with sprint planning, retrospectives, and adaptability in responding to changes during the development lifecycle.

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What steps do you take when evaluating new product opportunities?

Share your process for assessing new product opportunities, including market research, user feedback, and competitive analysis. Explain how you define potential product features based on insights gathered to ensure alignment with business goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, on-site
DATE POSTED
April 4, 2025

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