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Sr Mgr-Product Management - job 3 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Primary responsibilities:

  •      Design and deliver Plan It’s long-term strategic vision to unlock incremental top-line and bottom-line growth
  •      Define and execute product roadmap that promotes Plan It’s strategic vision
  •      Structure analytic insights to identify new growth opportunities
  •      Gather customer research and industry insights and integrate learnings into strategic priorities
  •      Lead and collaborate with several internal partners, such as New Product Development, Risk, Legal & Compliance, Pricing, Technology etc.

Qualifications

  • Proven track record handling complexity in large multi-workstream initiatives and translating business and customer needs into strategic roadmaps
  • Previous experience in structuring and delivering data-based insights
  • Excels in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups
  • Provides strategic thought leadership to develop and iterate the product roadmap and backlog
  • Self-motivated with ability to lead multiple project priorities
  • Deeply inquisitive, enjoys problem solving, has strong attention to detail and a can-do demeanor
  • Bachelor’s Degree or equivalent experience plus 4+ years of total experience.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Mgr-Product Management, American Express

Are you ready to take your career to the next level as a Senior Manager in Product Management with American Express? Located in the vibrant city of New York, this role is not just about hitting the numbers, but also about driving innovation and creating an impact. As part of Team Amex, you’ll find yourself in a dynamic environment where your strategic vision will help unlock new growth opportunities for our ‘Plan It’ product offerings. You’ll lead the way by designing a long-term product roadmap and collaborating with diverse teams across the company, like New Product Development and Technology. Imagine gathering customer insights and industry data while translating these learnings into actionable strategies that align with our vision. At American Express, we value your contributions and prioritize your personal and professional growth. Join a supportive community where you can thrive through a wealth of benefits, including competitive salaries, bonus incentives, flexible working models, and comprehensive health packages. Here, you’ll be recognized for your leadership and drive, and you’ll play a crucial role in ensuring we provide the best customer experience every day. So if you're a self-motivated individual with a track record of delivering results in complex projects, we want you on our team. Come and help us shape the future at American Express!

Frequently Asked Questions (FAQs) for Sr Mgr-Product Management Role at American Express
What are the main responsibilities of the Senior Manager in Product Management at American Express?

As a Senior Manager in Product Management at American Express, you will design and deliver a strategic vision for the 'Plan It' program, aiming for significant top-line and bottom-line growth. You'll develop and execute a product roadmap, analyze insights to unveil new growth opportunities, and collaborate with internal partners to ensure alignment across various departments.

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What qualifications do I need for the Senior Manager Product Management position at American Express?

To qualify for the Senior Manager in Product Management role at American Express, you should have a proven track record in managing complex initiatives and translating business needs into actionable strategies. Additionally, a Bachelor’s Degree or equivalent experience along with 4+ years in a similar role is required.

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How does American Express support career growth for the Senior Manager in Product Management?

American Express prioritizes your career development through various training opportunities and robust support programs. As a Senior Manager in Product Management, you will receive mentoring and professional growth opportunities that align with your career aspirations, helping you build a fulfilling career journey.

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What kind of team environment can I expect as a Senior Manager in Product Management at American Express?

At American Express, you can expect a collaborative and diverse team environment. As a Senior Manager in Product Management, you will lead cross-functional teams, fostering an inclusive workplace where everyone's ideas and voices are heard, contributing to a unified mission of delivering the best customer experience.

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What benefits does American Express offer to its Senior Manager in Product Management?

American Express offers a comprehensive benefits package for its Senior Manager in Product Management, including competitive salaries, bonuses, generous parental leave, flexible working models, retirement savings plans with company match, health and wellness support, and access to financial coaching.

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Common Interview Questions for Sr Mgr-Product Management
Can you discuss a time when you had to lead a complex project as a Senior Manager in Product Management?

When asked about leading complex projects, highlight a specific instance where you successfully navigated challenges, built cross-functional relationships, and delivered results. Describe your approach to managing stakeholder expectations and using data-driven insights to guide your decisions.

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How do you prioritize tasks when working on multiple initiatives?

Share your method for prioritizing tasks, focusing on your ability to evaluate urgency, impact, and alignment with strategic goals. Discuss tools you use to keep track of tasks and how you communicate priorities to your team to ensure clarity.

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What strategies do you use to gather customer insights and integrate them into product development?

Discuss your approach to customer research, including methods like surveys, focus groups, or analytics. Explain how you integrate insights into product roadmaps and adjust strategies to meet customer needs effectively.

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Describe a time you influenced stakeholders in a highly matrixed organization.

Describe a strategy where you utilized communication techniques to build consensus among diverse stakeholders. Highlight your ability to adapt your messaging for different audiences to facilitate alignment and understanding.

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How do you stay updated on industry trends and competitive landscape?

Mention resources you use, such as industry publications, networking events, and forums, to stay informed. Describe how you analyze this information to inform your product strategies at American Express.

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What is your approach to defining and executing a product roadmap?

Explain your process for developing a product roadmap, including how you define priorities, align with business goals, and incorporate feedback from cross-functional teams. Discuss balancing short-term needs with long-term strategic vision.

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Can you give an example of a data-driven decision you made in a previous role?

Be prepared to discuss a situation where you relied heavily on data to make informed decisions. Explain the data sources you used, your analysis process, and the outcome that resulted from your decision.

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How would you handle disagreements among team members during product development?

Address how you promote open communication and facilitate discussions to resolve disagreements. This could include employing conflict resolution techniques and ensuring all team members feel heard for a collaborative environment.

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What motivates you in your role as a Senior Manager in Product Management?

Share insights on what drives you, whether it’s achieving targets, fostering teamwork, or innovating for better customer experiences. Relate your motivations back to the values and goals of American Express.

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How do you measure the success of a product after its launch?

Outline key performance indicators (KPIs) you would track post-launch, such as customer feedback, usage data, and revenue impact. Mention your approach to continuously iterating the product based on this data.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3638 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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