Product Manager - Visa Token Service (VTS) platform - job 10 of 24

As the Product Manager for Visa Token Service (VTS), you will define and evolve product requirements, drive end-to-end product delivery, and manage the product backlog prioritizing impact and risk. Additionally, you’ll collaborate with engineering, architecture, and regional teams to build scalable systems and represent VTS in client engagements.

To excel as a Product Manager for Visa Token Service, candidates should possess strong technical fluency, experience in product management, and a deep understanding of agile environments. Ideally, you would also bring a passion for digital payments and a collaborative mindset to navigate cross-functional teams effectively.

The Product Manager at Visa for the Token Service plays a crucial role in shaping innovative payment experiences through the VTS platform. You will define product strategies, manage initiatives that enhance tokenization, and ensure that the platform supports future payment solutions, making a direct impact on how digital commerce evolves.

The Product Manager position for the Visa Token Service comes with a hybrid work model, where the expectation for days spent in the office will be discussed with your hiring manager. This flexibility allows you to balance in-person collaboration with the convenience of remote work, promoting productivity and work-life balance.

In the role of Product Manager for Visa Token Service, it is vital to possess strong communication and negotiation skills. You will need to effectively balance stakeholder needs across different teams while adhering to legal, regulatory, and technical constraints, ensuring successful collaboration for project alignment.

In defining product requirements, I adopt a user-centered approach gathering feedback from various stakeholders. I prioritize features based on market needs while ensuring they align with the strategic objectives of the Visa Token Service. This thorough approach allows me to create clear use cases that drive product development.

Certainly! My experience with agile product delivery involves iterative development, regular sprint reviews, and continuous feedback incorporation. I believe in collaborating with cross-functional teams to ensure that product features are released efficiently, meeting both business goals and customer needs.

I prioritize my product backlog by evaluating the potential impact and risk of each item, alongside strategic fit with the overall product vision. I rely on collaboration with stakeholders to continuously reassess priorities based on market feedback and organizational goals, ensuring we focus on what matters most.

To manage stakeholders effectively, I focus on building strong relationships and maintaining open lines of communication. Regular updates, feedback sessions, and alignment meetings help ensure everyone is on the same page, balancing priorities while remaining adaptable to evolving project needs.

Measuring product success involves defining KPIs related to user engagement, transaction volume, and customer satisfaction prior to launch. Post-launch, I analyze metrics against these KPIs and adjust our strategy accordingly based on performance results and user feedback.

In one instance, I faced a challenge where legal constraints affected the product's functionality. I organized a series of collaboration sessions with the legal team and product engineers, which allowed us to creatively iterate on our solution while ensuring compliance, resulting in a successful product launch.

To keep my team aligned on product goals, I emphasize transparency and set clear objectives. Regular check-ins and collaborative workshops help foster an environment of shared understanding and engagement among team members, driving a unified approach toward achieving our goals.

I systematically incorporate market feedback through user interviews, surveys, and data analytics. Regularly collaborating with regional teams allows us to understand market needs better and adapt our product features accordingly, ensuring we remain competitive in the ever-evolving digital payments landscape.

I encourage innovative thinking by creating an inclusive environment where team members feel empowered to share ideas without judgment. Frequent brainstorming sessions, hackathons, and open discussions promote creativity while aligning innovations with the core objectives of the Visa Token Service.

My passion for digital payments and innovation drives my interest in the Product Manager position at Visa’s Token Service. I admire Visa's commitment to enhancing security in transactions and enabling seamless payment experiences globally, and I am eager to contribute my skills toward that mission.