Sales Executive, Issuer Processing Services - job 5 of 21

As a Sales Executive for Issuer Processing Services at Visa, you will develop and execute customized account plans, create new sales opportunities, negotiate contracts with financial institutions, and foster strong client relationships to enhance Visa's business in payment processing services.

To succeed as a Sales Executive at Visa, candidates typically need a solid background in sales, particularly within the financial services or payment processing arenas, excellent negotiation skills, and a strong understanding of client relationship management. A proven track record of achieving sales targets is essential.

The hybrid model for the Sales Executive position at Visa allows flexibility, requiring you to work in the office 2-3 set days a week while enabling remote work on other days. This balance helps foster collaboration while maintaining productivity.

For a Sales Executive at Visa, critical skills include a consultative sales approach, strong communication, and negotiation abilities, an understanding of financial institutions' needs, and the capacity to analyze market trends to identify new sales strategies.

A Sales Executive at Visa has numerous opportunities for career advancement, as you will gain valuable experience in sales strategies, client management, and product development. High performers often move into senior leadership roles within the sales function or transition into specialized areas of the business.

When crafting a sales strategy for a new financial institution client, I prioritize understanding their unique business goals and challenges. This involves thorough research into their payment portfolio, client demographics, and revenue objectives. I then leverage consultative selling techniques to propose tailored solutions that align with their needs.

In my last position, I negotiated a multi-year contract with a mid-sized bank, which involved extensive discussions around pricing and service levels. I ensured that both parties’ interests were aligned by emphasizing the value our issuer processing services would bring to their operations, ultimately resulting in a win-win agreement.

Building relationships with clients starts by maintaining regular communication and being responsive to their needs. I also focus on adding value by sharing insights about industry trends and potential opportunities that align with their objectives, thus establishing trust and long-term partnerships.

I manage competing priorities by effectively organizing my tasks, utilizing time management techniques, and relying on a clear prioritization framework. I regularly reassess my focus areas based on urgency and the potential impact on revenue generation and client relationships.

The most significant challenge for sales teams in the payment processing sector is navigating the evolving regulatory landscape and technology changes. Staying informed and adaptable is crucial for providing clients with the best solutions that meet compliance and technological demands.

I handle objections by actively listening to the client's concerns, validating their feelings, and providing well-researched responses that address their issues. Demonstrating empathy and knowledge helps in overcoming objections and turning the discussion into a collaborative solution-seeking process.

Key metrics for assessing sales performance typically include revenue growth, client acquisition rates, account retention rates, and the efficiency of my sales pipeline. Monitoring these metrics provides me with insights into areas of strength and those needing improvement.

I expanded a partnership with an existing client by identifying additional needs within their organization. I proposed a suite of enhanced payment processing solutions that effectively addressed their challenges, leading to increased service adoption and a deeper partnership.

To stay updated on industry trends, I regularly attend webinars, participate in relevant forums, and read industry publications. Networking with peers in the field also helps me gain insights into emerging trends and best practices in payment processing.

I implement strategies such as leveraging market research to identify growth sectors, utilizing referral networks, maintaining an active presence at industry events, and continuously engaging with my existing client base to uncover upselling and cross-selling opportunities.