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Senior Consulting Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What's it all about?

As a Visa Consulting & Analytics Senior Manager you will undertake consulting engagements for Visa clients in Romania. Position based in Bucharest.

You will:

  • Develop Visa Consulting & Analytics practice in Romania
  • Drive and develop relationships with clients
  • Help our clients grow their business in a sustainable way
  • Responsible of planning, executing and delivering a consulting project. The tasks include leading teams, coordinating with all project stakeholders (client and partners), resolving/mediating issues.
  • Expected to participate to internal /external events (e.g. holding seminars/trainings for other consultants, client events) and supporting business development opportunities with clients.

Day to day:

  • Understand our clients’ business objectives together with Account Management Teams
  • Identify opportunities and improvements to grow the business and digital banking of our clients
  • Develop and propose appropriate concepts and digital business solutions to clients
  • Lead and deliver projects through either self, other internal or external staff as appropriate
  • Manage project costs to agreed budgets and timeframes and ensure high standard of delivery
  • Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and digital product teams as well as the with the Visa Innovation team

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What we're after...

  • Experience in consulting company, especially working on Client Strategy
  • Expert knowledge of payment systems or banking would be an advantage
  • Excellent client relationship management skills (including senior executive
  • level) in the financial services industry
  • Experience in conceptualizing new products and business models in a digital and technology-driven environments
  • Excellent spoken and written command of both Romanian and English
  • Excellent presentation and communication skills (written and verbal) with an ability to comprehend and convey complex business information
  • Excellent analytical and quantitative skills - highly proficient in PowerPoint, Word, and Excel
  • A proven ability to thrive in high pressure situations and a fast paced and matrixed environment
  • Willingness to travel and work onsite with clients if needed
  • Expert knowledge of payment systems would be an advantage
  • Experience in global management consulting firms would be an advantage

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Senior Consulting Manager, Visa

At Visa in Bucharest, we're looking for a Senior Consulting Manager to join our dynamic team! In this exciting role, you'll have the opportunity to lead consulting engagements that help our clients thrive in the fast-paced payments industry. You'll develop and enhance the Visa Consulting & Analytics practice right here in Romania. Your main responsibilities will include building solid relationships with clients, understanding their business objectives, and proposing innovative digital business solutions that drive growth. In addition to planning and executing consulting projects, you'll lead teams and coordinate with key stakeholders to ensure successful delivery while maintaining project budgets and timelines. You'll also participate in events, from seminars to trainings, helping build knowledge in the industry. If you are someone who excels in client management and has a passion for the payments sector, this hybrid position allows you the flexibility to work both remotely and in the office, fostering a balanced and productive work environment. Join us at Visa to make a meaningful impact in an industry that unites people and businesses, as we shape the future of how the world pays and engages in commerce.

Frequently Asked Questions (FAQs) for Senior Consulting Manager Role at Visa
What are the main responsibilities of a Senior Consulting Manager at Visa?

As a Senior Consulting Manager at Visa, you will be responsible for leading consulting engagements focused on helping clients in Romania grow and improve their businesses. This includes developing relationships with clients, identifying opportunities, managing project teams, and delivering project outcomes that align with client objectives.

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What qualifications are required for the Senior Consulting Manager position at Visa in Bucharest?

To be considered for the Senior Consulting Manager role at Visa, you should have experience in a consulting environment, particularly in client strategy. Proficiency in English and Romanian, excellent communication skills, and a strong background in payments or banking are highly desirable.

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How does Visa support professional development for Senior Consulting Managers?

Visa supports the professional development of its Senior Consulting Managers through participation in internal and external training events, seminars, and business development activities. The opportunity to lead and mentor teams also empowers you to grow your skills and knowledge within the payments industry.

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What is the work environment like for a Senior Consulting Manager at Visa?

As a Senior Consulting Manager at Visa, you will experience a hybrid work environment that combines both remote and in-office work. Leadership sets specific days for in-office attendance, allowing employees to maintain a balanced work-life dynamic while being actively engaged with team activities.

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What skills are essential for succeeding as a Senior Consulting Manager at Visa?

Essential skills for a Senior Consulting Manager at Visa include strong analytical and quantitative abilities, excellent client relationship management, and the capability to thrive in fast-paced environments. Familiarity with digital business concepts and innovation in payments is also beneficial for delivering successful consulting projects.

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Common Interview Questions for Senior Consulting Manager
How do you prioritize tasks when managing multiple consulting projects?

When managing multiple consulting projects, it's essential to prioritize tasks by assessing project deadlines, resource availability, and client impact. I usually start by outlining the critical milestones and then create a timeline that aligns with project goals while ensuring open communication with stakeholders.

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Can you describe a successful client relationship you've managed in the past?

Absolutely! I maintained a strong client relationship with a financial institution by conducting regular check-ins, listening to their needs, and proactively presenting tailored solutions. This approach not only fostered trust but also led to several successful projects and a long-term partnership.

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What strategies do you use to identify opportunities for business growth?

I employ several strategies to identify growth opportunities, such as conducting market analysis, gathering client feedback, and analyzing competitive trends. By combining qualitative insights with quantitative data, I'm able to present actionable recommendations that resonate with clients.

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How do you handle conflict within a project team?

Handling conflict within a project team requires clear communication and active listening. I approach conflicts by first acknowledging the differing viewpoints and facilitating a discussion that allows team members to share their perspectives, ultimately guiding them toward a mutually beneficial resolution.

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What is your approach to managing project deadlines and budgets?

My approach to managing project deadlines and budgets involves close monitoring of both metrics throughout the project lifecycle. I also utilize project management tools to track progress and ensure that the team stays on target while allowing for flexibility to adapt to any changes that may arise.

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How do you ensure effective communication with clients during a consulting engagement?

I ensure effective communication with clients by establishing regular updates and check-ins. This includes sharing progress reports and soliciting their feedback, which makes clients feel involved and valued while ensuring transparency throughout the consulting process.

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Can you give an example of a challenge you faced in a previous consulting project and how you overcame it?

In a previous consulting project, I faced the challenge of a tight timeline due to unexpected client changes. To overcome this, I reevaluated the project deliverables, prioritized essential tasks, and brought in additional resources to deliver high-quality results without compromising standards.

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What role do you think innovation plays in consulting services?

Innovation plays a crucial role in consulting services as it drives value creation for clients. Staying updated on market trends and leveraging new technologies enables consultants to propose unique solutions, meet client expectations, and ultimately transform their business outcomes.

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How do you tailor solutions to fit different client needs?

I tailor solutions to fit client needs by conducting thorough assessments of their unique challenges and objectives. By collaborating with client teams and using data-driven insights, I can design customized strategies that align with their specific business goals and operational capabilities.

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What motivates you to work in a consulting role, particularly at Visa?

Working as a consultant at Visa is appealing to me due to the company's commitment to innovation and impact. The opportunity to collaborate with clients on transformative projects in the payments industry motivates me to continuously develop my skills and provide valuable insights that drive success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
December 21, 2024

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