Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Senior Director - Small Business Solutions image - Rise Careers
Job details

Senior Director - Small Business Solutions - job 28 of 28

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

About Visa Commercial Solutions (VCS) 

Visa Commercial Solutions (VCS) is dedicated to delivering innovative payment solutions for businesses and governments worldwide. By partnering with Financial Institutions and Fintechs, VCS offers seamless experiences that streamline critical business processes such as expense management, compliance, and vendor payments. The goal is to enhance cash flow, productivity, and efficiency for clients. VCS provides tailored products for all business sizes, featuring automated payment processing, expense tracking, and detailed reporting, all within a secure and globally recognized payment network. This empowers businesses to manage finances more effectively, reduce costs, and gain valuable insights into spending patterns. 

The Small Business team for the US and Canada is dedicated to empowering issuers, merchants, Fintechs, and processors to elevate their support for small business clients. We are looking for an experienced Sales leader who can spearhead business development strategies, secure essential resources, and forge impactful partnerships aimed at driving Small Business growth and digital transformation. Join us in shaping the future of Small Business development and innovation, in alignment with Visa's strategic vision.   

About this Role: 

The Senior Director, Business Development Small Business Lead is responsible for identifying, developing and selling in meaningful partnership opportunities to grow Visa payment volume in Small Business. The role requires an experienced sales and business development professional with deep knowledge of the Small Business space who can identify potential deals, develop strategy, and manage the teams needed to bring them to fruition. The Small Business team works closely with Visa’s Product, Cobrand, Digital and Merchant & Acceptance teams as well as other stakeholders such as Finance, Legal, Marketing, etc. teams to execute partnership agreements, and deliverables that are complex, strategic and cross-functional in nature.  The ideal candidate will be adept driving revenue and setting a sales strategy for the Small Business sector, engaging credibly and effectively with various stakeholders including financial institutions, merchants, Fintech. The role reports to the VP, Small Business for North America, and is a member of their leadership team. 

Key Responsibilities 

  • This leader will develop and own the Small Business sales strategy and pipeline and be responsible for driving revenue growth.   

  • Lead the direct team of sales executives responsible for SMB business development. 

  • Set and deliver on Key Metrics and Objectives that align with Visa’s Small Business growth strategy, including revenue, payment volume, etc. 

  • Provide best in class service to ensure that prospective clients’ business objectives are met, and the partners are fully educated on Visa products and opportunities. 

  • Lead the development, negotiation and signing of proposals by working with various internal stakeholders and building relationships with strategic partner executives. 

  • Work with cross functional teams to ensure partner solutioning is on track and aligned with both Visa’s strategy and client goals. 

  • Proactively identify and solve complex problems that impact the management, relationship, and direction of the business 

  • Take the lead in solving the problems that arise during the development of programs with partners. 

  • Proactively educate the Visa organization on market developments and partner opportunities 

  • Report to and interact with senior management to indicate the status of the partnership progress. 

  • Foster in-depth and productive relationships at all levels with the client and within Visa 

 Essential Functions: 

  • Develop and own the Small Business sales strategy including maintain the pipeline in Dynamics.  

  • Act as a key leader on the Small Business sales team while also serving as the business development leader and manager, overseeing and executing the strategy to drive new revenue. 

  • Serve as a partner to internal stakeholders as well as senior management, providing ongoing strategic market insights, overviews of Visa products, business development efforts, strategic partnerships, and new and emerging growth initiatives. 

  • Identify, develop, and execute customized business development plans and manage joint roadmaps to drive new business opportunities, increase engagement, revenue, and market share. 

  • Leverage a strong understanding of the Small Business payments ecosystem, Small Business needs and challenges, as well as current and emerging payment strategies across all Small Business product platforms (credit, debit, virtual, etc.) to identify business development opportunities. 

  • Influence the client’s vision for the future of payments, consistent with Visa’s strategies and leadership principles. 

  • Proactively identify and solve complex problems that impact the management, relationship, and direction of the business. 

  • Expand relationships through the selling and implementation of Visa products and services. 

  • Continuously review client strategies and market landscapes to recommend, develop, and implement new and creative approaches that ensure client and Visa business objectives are met. 

  • Work with cross-functional teams (internal and external) that include representation from Innovation, Strategic Partnerships, Product, Cobrand, Operations, Market Research, and Technology. 

  • Coordinate regular joint executive meetings to review innovation strategies, technologies, and strategic partnership opportunities to continuously build the joint development roadmap. 

  • Actively participate in and lead various ad-hoc internal projects as assigned. 

  • Prepare proposals and negotiate contractual relationships. 

By joining our team, you will have the opportunity to drive impactful change and contribute to the growth and success of Visa and our partners. We look forward to seeing how your expertise and innovative ideas can help shape the future of payments. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Qualifications

Basic Qualifications
-12 or more years of work experience with a Bachelor’s Degree or at least 10
years of work experience with an Advanced degree (e.g. Masters/MBA
/JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications
-15 or more years of experience with a Bachelor’s Degree or 12 years of
experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with
9+ years of experience
-MBA preferred
-Deep expertise in the Small Business segment, payments and emerging
payments
-Demonstrated track record of developing and executing strategies, business
development, sales, planning, managing and closing complex sales efforts
-Courage to communicate quickly key challenges and shifts required to ensure
goals are met
-Demonstrated track record and ability to develop and implement strategic
initiatives, policies and operational decisions
-Ability to look at opportunities from the client’s perspective and consider
implications for implementation that are broader than Visa
-Excellent written and verbal communication skills with the ability to establish
effective relationships with all levels including executive management
including executive management
-Excellent strategic thinking and analysis skills, and a proven track record of
creating solutions that increase revenue
-Proven project management skills
-Proficient in Microsoft Word, Excel, and PowerPoint
-Ability to manage and grow internal and external resources and cross
functional relationships
-This position requires the incumbent to travel for work 35% of the time

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 232,700 to 454,500 USD per year, which includes potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$343600 / YEARLY (est.)
min
max
$232700K
$454500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Director - Small Business Solutions, Visa

Join Visa as a Senior Director - Small Business Solutions in Atlanta, GA, where you'll play a pivotal role in transforming the way small businesses engage with payment solutions! At Visa Commercial Solutions (VCS), we pride ourselves on delivering innovative payment solutions tailored for businesses and governments worldwide. In this position, you'll spearhead business development strategies aimed at growing Visa payment volume within the Small Business sector. Your deep understanding of the Small Business landscape will be crucial as you develop partnerships with financial institutions, merchants, and fintechs. You'll lead a passionate team of sales executives, set clear objectives, and deliver on Key Metrics that align with our growth strategy. This role is not just about numbers; it’s about fostering invaluable relationships and ensuring that our partners are educated on Visa’s extensive product offerings. From managing cross-functional teams to tackling complex problems, your leadership will directly contribute to shaping the future of small business development at Visa. If you're a seasoned sales leader with a knack for strategic thinking, we invite you to bring your expertise to our collaborative environment. Here, your innovative ideas can take flight as we drive impactful change together—let's uplift small businesses one partnership at a time!

Frequently Asked Questions (FAQs) for Senior Director - Small Business Solutions Role at Visa
What are the key responsibilities of the Senior Director - Small Business Solutions at Visa?

The Senior Director - Small Business Solutions at Visa is responsible for driving business development strategies to increase payment volume and foster impactful partnerships. This includes leading a team of sales executives, managing complex negotiations, and ensuring alignment with Visa's overall corporate strategies.

Join Rise to see the full answer
What qualifications are preferred for the Senior Director - Small Business at Visa?

Preferred qualifications for the Senior Director - Small Business at Visa include 15 or more years of experience in the payments industry, with expertise in the Small Business segment. An MBA is also favored, along with a proven track record of executing successful business development strategies.

Join Rise to see the full answer
What type of experience is beneficial for the Senior Director - Small Business role at Visa?

Beneficial experience for the Senior Director - Small Business role at Visa includes extensive knowledge of small business needs and challenges, along with a successful background in developing effective sales strategies and closing complex sales efforts.

Join Rise to see the full answer
How does the Senior Director - Small Business at Visa contribute to partnership development?

The Senior Director - Small Business at Visa contributes to partnership development by identifying meaningful opportunities, negotiating agreements, and collaborating with various internal teams to ensure alignment with client goals and Visa's strategies.

Join Rise to see the full answer
What are the travel requirements for the Senior Director - Small Business Solutions position at Visa?

The Senior Director - Small Business Solutions position at Visa requires travel approximately 35% of the time, allowing for engagement with partners and stakeholders across various regions.

Join Rise to see the full answer
Common Interview Questions for Senior Director - Small Business Solutions
Can you describe a successful business development strategy you have implemented?

When answering this question, focus on a specific strategy that led to measurable growth. Highlight how you identified opportunities, engaged stakeholders, and aligned the strategy with broader organizational goals, demonstrating your knowledge of the Small Business space.

Join Rise to see the full answer
How do you manage relationships with multiple stakeholders in a complex environment?

Discuss your approach to communication and relationship management, emphasizing the importance of understanding each stakeholder's needs and aligning them with organizational objectives. Share an example of how your strategic approach fostered collaboration.

Join Rise to see the full answer
What metrics do you typically use to measure sales success?

Emphasize your knowledge of Key Metrics relevant to the Small Business space, such as revenue growth, customer acquisition, and payment volume increases. Discuss how these metrics inform strategic decisions and drive business outcomes.

Join Rise to see the full answer
How do you address challenges when developing partnerships?

Talk about proactive problem-solving. Share an example where you faced significant challenges and how your strategy, communication, and stakeholder engagement led to a resolution, thereby enhancing the partnership.

Join Rise to see the full answer
What role does market analysis play in your business development process?

Explain how you leverage market analysis to identify opportunities and inform your strategies, ensuring they are data-driven and aligned with emerging trends in the Small Business payments ecosystem.

Join Rise to see the full answer
How do you ensure alignment between your team's goals and the broader objectives of Visa?

Discuss your methods for setting clear, measurable objectives for your team that align with Visa's overall mission. Emphasize regular communication and collaboration across teams to maintain strategic focus.

Join Rise to see the full answer
What experience do you have in negotiating contracts?

Provide an example of a successful negotiation you led, showcasing your ability to balance relationship building with the necessity of achieving favorable terms that align with both Visa's interests and the partner's needs.

Join Rise to see the full answer
How would you educate partners about Visa's products and opportunities?

Talk about creating tailored educational resources, conducting workshops, and maintaining ongoing communication to ensure that partners fully understand how to leverage Visa's offerings to meet their business objectives.

Join Rise to see the full answer
How do you adapt to the constantly changing landscape of payments?

Explain your strategies for staying informed about industry trends and innovations. Discuss your approach to integrating these insights into your business development strategies to maintain a competitive edge.

Join Rise to see the full answer
What leadership style do you employ when managing your team?

Share your leadership philosophy, emphasizing aspects such as empowerment, accountability, and collaboration. Discuss how your style has led to team success and individual development within the context of the Small Business Solutions team.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 12 days ago

Join Visa as a Senior Data Engineer, where you'll leverage big data technologies to innovate and enhance payment solutions.

Photo of the Rise User
Posted 12 days ago

Visa seeks a strategic leader as Director of Sales & Commercial Operations to implement impactful sales strategies and oversee revenue growth initiatives.

Become part of Wolters Kluwer and drive the future of tax and accounting solutions in Northern Germany as a Sales Representative.

Photo of the Rise User
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join Kay Jewelers as a Sales Associate and help customers celebrate love while enjoying a dynamic work environment.

Photo of the Rise User
Posted 10 hours ago

Step into the retail world with Skechers as a Part-Time Product Specialist, where your customer engagement skills will shine.

Photo of the Rise User
Posted 2 days ago

MGA Homecare is looking for a Business Development Manager in Austin to build strategic relationships and drive business growth.

Photo of the Rise User

Join Boehringer Ingelheim as a Senior Associate Director, Key Accounts, where you will drive strategic account management and develop impactful relationships with national health plans.

Photo of the Rise User
Tesla Hybrid West Covina, CA
Posted 14 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Rapid Growth
Passion for Exploration
Dare to be Different
Dental Insurance
Life insurance
Health Savings Account (HSA)
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Mental Health Resources
401K Matching
Paid Time-Off
Snacks

Join Tesla as a Sales Manager to lead a dynamic team and drive sales growth while promoting sustainable energy solutions.

Photo of the Rise User
Posted 14 days ago

Become a critical player at Valutico as a Sales Development Representative focusing on the DACH region in a rapidly evolving FinTech landscape.

Photo of the Rise User
Medtronic Hybrid State of Texas, United States of America
Posted 13 hours ago

Medtronic seeks a Surgical Onsite Specialist to enhance healthcare innovation through sales and support in surgical environments.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

12039 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 16, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
o
Someone from OH, Cincinnati just viewed Marketing and Communications Consultant at osu
Photo of the Rise User
Someone from OH, Toledo just viewed Registered Nurse (Part-time) at Calibrate
Photo of the Rise User
Someone from OH, Toledo just viewed Clinical Research Associate II at Alimentiv
Photo of the Rise User
Someone from OH, Cleveland just viewed IT Support Engineer at Level AI
Photo of the Rise User
Someone from OH, Dayton just viewed Customer Content Specialist at Cision
Photo of the Rise User
Someone from OH, Cuyahoga Falls just viewed Senior Corporate Communications Manager at Bumble Inc.
Photo of the Rise User
27 people applied to Sales Associate at Thingtesting
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst at Workday
Photo of the Rise User
Someone from OH, Cincinnati just viewed Financial Planning and Analysis Lead at JLL
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst at American Express
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Analyst, Operations at American Express
Photo of the Rise User
Someone from OH, Cincinnati just viewed Strategic Finance Analyst, Corporate at Benchling
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Analyst, Project Finance at Apex Clean Energy
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior FP&A Analyst, Sales at GitLab
Photo of the Rise User
Someone from OH, Cincinnati just viewed FP&A Analyst at Lithic
Photo of the Rise User
42 people applied to Amazon Assistant at Remote VA
Photo of the Rise User
Someone from OH, Westerville just viewed Summer Internship - Public Health Data Science at Cotiviti