Senior Director, Strategy & Planning NA Risk - job 19 of 26

The Senior Director, Strategy & Planning at Visa is responsible for driving the productivity and effectiveness of the NA Risk organization. This includes partnering with NA RRO and Risk leaders to establish strategic objectives, managing key risk-related events, and contributing to powerful reporting and updates that support the organization’s business goals.

Candidates for the Senior Director, Strategy & Planning position at Visa should have extensive experience in strategic planning, management, and risk assessment. Exceptional leadership skills, a deep understanding of ecosystem risks, and the ability to challenge existing processes are crucial for success in this role.

In the Senior Director, Strategy & Planning role at Visa, collaboration is key. You’ll work closely with the NA RRO, Risk leaders, and other regional teams to drive operational improvements and share best practices, ensuring that all strategies align with Visa’s overarching business objectives.

Management Information Systems (MIS) are crucial for the Senior Director, Strategy & Planning at Visa as they provide in-depth insights and reports that assist in decision-making processes. By developing effective MIS, you'll be able to facilitate communication and ensure all stakeholders are aligned with strategic goals.

The Senior Director, Strategy & Planning position at Visa is a hybrid role. You can expect a flexible work environment, where the number of days in the office will be determined by your hiring manager, allowing for a balance between remote work and in-office collaboration.

As a candidate, highlight your approach to strategic planning, emphasizing the need for data-driven decision making and collaboration with various stakeholders. Discuss your ability to prioritize projects and how you plan to measure success across different initiatives.

Share your experience managing cross-functional teams by detailing techniques you use to foster communication, build trust, and align diverse teams towards common objectives, ensuring an inclusive approach where everyone’s input is valued.

Talk about a specific instance where your innovative thinking led to significant improvements or change. Illustrate how your actions benefited the organization and contributed to overall objectives, showcasing your problem-solving skills.

Explain the process you would take to evaluate new capabilities, including market analysis, stakeholder discussions, and alignment with Visa's goals. Emphasize the importance of presenting a strong business case for any recommendations.

Discuss your familiarity with creating and managing MIS, and how these systems have helped inform strategic decisions in your previous roles. Highlight any specific software or tools you’ve utilized effectively.

Describe your conflict resolution process, emphasizing communication, understanding differing viewpoints, and focusing on reaching a collaborative solution. Illustrate with an example of a past experience where you managed a conflict.

Articulate your forward-thinking vision for the NA Risk organization, detailing how you plan to adapt to evolving challenges and your approach to innovative solutions that enhance productivity and risk management.

Offer your methodology for prioritizing tasks, perhaps using frameworks like Eisenhower Box or Agile principles. Provide examples of how you’ve managed competing deadlines and ensured strategic objectives are met.

Highlight the critical role data analysis plays in your approach to strategic planning, focusing on how it informs decision-making, risk assessment, and helps develop actionable plans that align with Visa’s objectives.

Connect your personal values and career aspirations to Visa's mission and culture. Express enthusiasm for contributing to a company that leads in innovation and safety in financial transactions.