Senior Director, Strategy & Planning NA Risk - job 18 of 26

As a Senior Director, Strategy & Planning NA Risk at Visa, you will be responsible for aligning strategic initiatives with Visa's business and risk objectives, managing key planning events, and improving operational efficiency through strong collaboration with regional teams. You will also focus on developing impactful reporting systems, prepare key input for leadership communications, and assess new capability opportunities.

Candidates for the Senior Director, Strategy & Planning NA Risk position at Visa should possess extensive experience in risk management, strategic planning, and leadership. A strong analytical background, excellent communication skills, and a collaborative mindset are also essential to thrive in this role and drive impactful change.

The Senior Director, Strategy & Planning NA Risk contributes significantly to Visa's overall objectives by framing and executing strategic plans that align with the organization's business goals, ensuring effective reporting, and fostering collaboration across departments to enhance operational efficiencies and risk management.

The work environment for the Senior Director, Strategy & Planning NA Risk at Visa is collaborative and dynamic. As this is a hybrid position, you'll have the flexibility to balance remote work with in-office days, allowing for effective team interactions while promoting a healthy work-life balance.

The ideal candidate for the Senior Director, Strategy & Planning NA Risk role at Visa should possess strong strategic thinking abilities, excellent communication and interpersonal skills, proficiency in data analysis, and a proven track record in leadership. The ability to inspire teams and drive innovation is also highly valued.

When discussing your strategic planning process, emphasize a systematic approach involving collaboration with key stakeholders, assessing risks, defining objectives, and prioritizing actionable steps that align with broader company goals. Illustrate with an example where your strategy led to successful outcomes.

Sharing a specific example will demonstrate your hands-on capability. Focus on how you identified challenges, collaborated with teams, developed a coherent plan, and measured success by tangible outcomes, highlighting your leadership qualities.

Discuss the importance of clear communication, regular updates, and establishing shared goals. You might also consider implementing collaborative tools or regular check-ins to ensure that all teams are aligned and able to share best practices effectively.

Explain that you prioritize user feedback, track key performance indicators, and ensure the reports align with strategic objectives. By continuously refining these systems based on feedback, they remain relevant and useful for decision-making.

Mention metrics like revenue growth, expense variances, risk exposure levels, and performance against strategic goals. Show that you understand how these metrics influence strategic planning and decision-making.

Emphasize the importance of continuous education through industry publications, attending webinars and conferences, and participating in professional networks. Staying informed allows you to bring innovative ideas to the organization.

Provide an example of when you identified an inefficiency, proposed a new approach, and successfully implemented change. Highlight the positive impact it had on team performance or outcomes.

Discuss your approach to building a supportive environment through setting clear expectations, providing constructive feedback, and recognizing individual and team achievements. This builds strong morale and motivates teams to excel.

Drawing from industry insights, discuss factors like rapid technological changes, regulatory shifts, and the evolving nature of risks. Present your understanding of these challenges and potential solutions.

Outline your process of conducting market research, identifying needs, evaluating potential impacts and costs, and presenting a comprehensive analysis to stakeholders that justifies the proposed initiative.