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Senior Partnerships Manager – B2B Travel, Visa Commercial Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

In the past three years, Visa has established a team to focus on the global B2B travel ecosystem. The team is responsible for developing and managing key travel intermediary clients globally and building out a best-in-class product suite specifically for the industry. The team has successfully built commercial relationships with travel players including issuers, merchants, GDSs, fintechs and travel integrators and continue to expand coverage globally. 

 

Job Description & Responsibilities

This is a unique opportunity to be part of a global team within Visa, driving partnership development and management globally. This role, reporting to the Director of Partnerships B2B Travel, will be responsible for identifying, implementing and managing travel partnership opportunities, building strong multifaceted relationships. Key responsibilities will include:

  • Inputting to and driving the Global B2B Travel’s partnership strategy and effective implementation.  
  • Identifying and implementing new profitable partnership agreements with key B2B players, which will enable new opportunities for our issuers.   
  • Ensure agreements are monetizable where possible to achieve both new business and ongoing payment volume targets.
  • Establish where needed and nurture relevant relationships with key industry players (eg IATA, ECTAA, Hedna) globally with clear link to increasing the Visa’s B2B travel business indirectly via them.    
  • Developing and managing Visa’s key strategic B2B travel partnerships including the four dominant GDSs (Sabre, Amadeus, Travelport and Travelsky), technology partners (Travelfusion, Softconnex) and merchants (OTAs, airlines, hotels and ground transportation etc.)
  • Work effectively with the key internal stakeholders locally, regionally and globally as required to help drive revenue for the B2B Travel vertical.    
  • Work closely with the B2B & Commercial product teams to evolve the value proposition, products and platforms globally to meet client / market needs. 
  • Accountability for developing and executing strategic and tactical account plans with partners to support B2B Travel overall financial targets.   Be the day-to-day liaison for all allocated partners. 
  • Ensure all contractual elements are executed and incentives managed/paid effectively (where relevant) 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What we’re after

  • Experience in partner development and business development in the payments industry, ideally with expertise in B2B travel payments.
  • Proficiency in managing partner relationships with demonstrated trouble shooting / problem solving skills and bias towards action.
  • Demonstrated track record of planning, managing and closing complex client deals or partnerships.
  • Strong analytical skills and ability to develop and sell new strategies to clients to deepen client relationships.
  • Politically and commercially astute with the presence and credibility to build client and internal stakeholder relationships to achieve Visa team objectives.
  • Proactive team player with can-do attitude and willingness to pick up and run with work that is unfamiliar or new.
  • Preferred understanding of the commercial payments’ solutions utilised by OTAs and travel issuers, emerging payment trends and payment economics.
  • Outstanding executive communication skills (written, oral & presentation) with an ability to explain complex business and technical concepts to broad audiences in an approachable way.
  • Strong interpersonal and collaboration skills with the ability to influence across Visa’s highly- matrixes structure, including cross-functionally (product, marketing, finance etc) and regionally (Europe, AP, CEMEA, NA, LAC).

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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What You Should Know About Senior Partnerships Manager – B2B Travel, Visa Commercial Solutions, Visa

As a Senior Partnerships Manager – B2B Travel at Visa, you'll be diving into an exciting realm of partnership development within the global B2B travel ecosystem! Located in the vibrant city of London, UK, you'll play a pivotal role in shaping Visa's strategy in the travel sector by identifying and nurturing key partnerships with various industry players such as GDSs, fintechs, and travel integrators. Your expertise in managing relationships and creating new profitable partnership agreements will be crucial to achieving Visa's objectives and expanding its B2B travel business. In this hybrid role, you'll work closely with internal and external stakeholders, ensuring that all contractual elements are executed efficiently while driving new business opportunities. If you're someone who thrives in a collaborative environment and has a knack for problem-solving in the payments world, this is the place for you. You'll be representing Visa to the industry's key players, utilizing your exceptional communication skills to facilitate negotiations and develop strategic account plans. Join us and experience the life at Visa, where innovation meets purpose, and every transaction connects the world!

Frequently Asked Questions (FAQs) for Senior Partnerships Manager – B2B Travel, Visa Commercial Solutions Role at Visa
What does a Senior Partnerships Manager at Visa do?

The Senior Partnerships Manager at Visa plays a crucial role in developing and managing partnerships within the B2B travel sector. This includes identifying new partnership opportunities, nurturing relationships with key industry players, and ensuring that partnership agreements are profitable and aligned with Visa's strategic goals. Additionally, they work closely with internal teams to drive revenue growth and support the overall financial targets of the B2B Travel vertical.

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What qualifications do I need to become a Senior Partnerships Manager at Visa?

To become a Senior Partnerships Manager at Visa, candidates should have substantial experience in partner and business development in the payments industry, particularly in B2B travel payments. Strong analytical skills, proven ability in managing complex client deals, and outstanding communication skills are essential. A proactive approach to problem-solving and a keen understanding of commercial payments solutions is preferred to excel in this role.

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What is the working environment like for the Senior Partnerships Manager at Visa?

Visa offers a hybrid working environment for the Senior Partnerships Manager – B2B Travel position. Employees typically alternate between remote work and office presence, reflecting a balanced approach to work-life. This flexibility allows managers to collaborate effectively while also managing their time efficiently.

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How does the Senior Partnerships Manager contribute to Visa's B2B travel strategy?

The Senior Partnerships Manager contributes to Visa's B2B travel strategy by identifying new partnership opportunities and developing strong relationships with key industry players. This role is crucial in advancing Visa's presence in the travel sector while ensuring that all partnerships are strategically aligned to drive revenue and market growth in the B2B travel ecosystem.

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What skills are essential for success as a Senior Partnerships Manager at Visa?

To succeed as a Senior Partnerships Manager at Visa, candidates should possess strong relationship management skills, analytical abilities, and the capability to influence cross-functionally within a highly matrixed organization. Excellent communication and presentation skills are also essential for articulating complex business concepts to diverse audiences.

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What types of partnerships will the Senior Partnerships Manager focus on at Visa?

The Senior Partnerships Manager at Visa will focus on developing and managing partnerships with various players in the B2B travel ecosystem, including GDSs, OTAs, airlines, hotels, and fintech companies. The role includes establishing and nurturing productive relationships that contribute to Visa's B2B travel strategy and objectives.

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What opportunities for growth exist in the Senior Partnerships Manager role at Visa?

The Senior Partnerships Manager role at Visa presents numerous opportunities for professional growth, including the ability to lead innovative partnership strategies, collaborate with global teams, and influence Visa's B2B travel sector's success. With a focus on emerging trends in payments, this position allows for continuous learning and development within a leading organization.

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Common Interview Questions for Senior Partnerships Manager – B2B Travel, Visa Commercial Solutions
How have you successfully managed partnerships in the past?

Discuss specific examples where you identified key partnership opportunities and how you managed those relationships over time. Highlight your communication skills and strategies you used to overcome challenges and maintain strong partnership ties.

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Can you describe a complex deal or partnership you've closed?

Share details of a particularly challenging partnership deal you navigated, focusing on the steps you took to address any obstacles. Make sure to emphasize your planning, negotiation skills, and the positive outcomes from that partnership.

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What strategies do you use to ensure partner satisfaction?

Explain your approach to maintaining partner satisfaction, such as regular communication, soliciting feedback, and proactively addressing concerns. Provide examples of how you've adapted your strategies based on partner input.

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How do you prioritize multiple partnerships simultaneously?

Illustrate your organizational skills by describing a system or method you use for prioritizing tasks and relationships. Mention any tools, processes, or techniques you implement to ensure efficiency and effectiveness.

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What is your approach to negotiating partnership agreements?

Detail your negotiation style, focusing on your ability to find win-win solutions. Provide examples of successful negotiations and how you balanced the needs of both parties involved.

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How do you stay updated on industry trends relevant to B2B travel?

Discuss the resources, publications, and networks you engage with regularly to remain informed about trends in the travel and payments sectors. Mention how you apply this knowledge to benefit your partnerships.

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What metrics do you consider when evaluating the success of a partnership?

Identify key performance indicators you typically use to assess partnership effectiveness. Discuss how these metrics align with overall business goals and how you've leveraged data to optimize partnership strategies.

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Can you give an example of a time you resolved a conflict with a partner?

Share a specific incident where you successfully resolved conflict and restored the relationship. Emphasize the importance of active listening and communication in conflict resolution.

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How would you approach integrating new technology into existing partnerships?

Explain your strategic approach to integrating new technology by discussing the steps you would take to analyze current workflows and seamlessly introduce new solutions to enhance partnerships and overall efficiency.

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How do you balance internal stakeholder needs with partner relationships?

Describe your techniques for ensuring that internal stakeholders are aligned with partnership outcomes while maintaining strong relationships with partners. Provide insights into communication strategies and collaboration methods you employ.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
November 24, 2024

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