Sr. Manager, Event Strategy & Operations - job 12 of 23

The main responsibilities of a Sr. Manager, Event Strategy & Operations at Visa include managing the event tech stack, overseeing the event intake and ticketing system, and leading cross-functional task force initiatives. Additionally, this role involves data collection and KPI reporting to ensure that events are executed successfully and efficiently.

To qualify for the Sr. Manager, Event Strategy & Operations position at Visa, candidates should possess strong project management skills, experience in managing multiple high-priority projects, and a strategic mindset. Familiarity with event industry trends and technology is a plus, along with strong collaboration and communication abilities.

Visa encourages career development for the Sr. Manager, Event Strategy & Operations by providing opportunities for professional growth, mentorship, and access to industry best practices. Collaborating with teams across the organization offers insights that enhance both personal and professional advancement.

Essential skills for a successful Sr. Manager, Event Strategy & Operations at Visa include strong organizational and project management abilities, strategic thinking, customer service orientation, and proficiency in event technologies. A collaborative spirit and the ability to forge relationships are also vital.

The hybrid working environment for the Sr. Manager, Event Strategy & Operations at Visa involves a mix of in-office and remote work. The specific expectation for days in-office will be confirmed by your Hiring Manager, offering flexibility while ensuring team collaboration.

When answering this question, provide specific examples of the technologies you have managed. Highlight how you implemented these tools and their impact on overall event success. Discuss any challenges you faced and how you overcame them.

For this question, demonstrate your ability to prioritize tasks based on deadlines, resource availability, and strategic importance. Share a process you follow, such as creating a project management plan or aligning projects with business objectives.

Discuss your approach to collaboration, such as regular communication, setting shared goals, and using collaborative tools. Provide an example of a successful experience where you brought diverse teams together for an event.

Explain key metrics you use, such as attendee satisfaction, ROI, and engagement levels. Talk about how you collect data and analyze it to improve future events, demonstrating your analytical skills.

Stay updated on industry trends like virtual events, sustainability, and personalized attendee experiences. When answering, cite examples of how you have integrated these trends into your past events.

Share a specific instance that highlights your problem-solving skills and ability to stay calm under pressure. Explain the situation, your approach, and the successful outcome to showcase your leadership.

Discuss your communication strategies such as regular updates, tailored communication styles for different audiences, and using tools for visibility. Share a scenario where this strategy was particularly effective.

Outline your process for budgeting, including how you track expenses and make adjustments. Discuss how you ensure events stay within budget while achieving their goals.

Demonstrate your adaptability and quick thinking. Share techniques you use for crisis management, including staying calm, assessing the situation quickly, and having contingency plans in place.

Focus on what excites you about Visa's vision and culture related to events. Align your career goals and values with Visa's mission to illustrate a genuine interest in the role and the company.