Sr. Manager, Portfolio Optimization Solutions, Visa Consulting and Analytics

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting & Analytics (VCA) team is looking for an individual to join our consulting practice and play a key role in creating scalable solutions and standard methodologies to support the Latin America and Caribbean region.

The potential candidate will be responsible for designing, coordinating and executing the solutions and methodologies in partnership with other consultants based in LAC markets, the data science team and Subject Matter Experts. The objective is to enhance VCA’s efficiency while delivering impactful solutions by leveraging knowledge gathered from all regions and teams.

The potential solutions and methodologies could include debit adoption, personas, attrition, SMB approach, fraud prevention, authorization optimization strategies, digital market accelerator, among others.

Key Responsibilities

• Define and prioritize, in collaboration with the markets, the solutions and topics for industrialization.
• Design the scope and storytelling of the scalable solutions and methodologies, specifying the required KPIs, concepts, and views for the Data Science team.
• Oversee all project-related activities with the Data Science team and Subject Matter Experts. Monitor and report on the project’s progress, timeline, and risks.
• Support the Data Science team by providing business perspectives to ensure the development of relevant segmentations and scores.
• Utilize Visa data, analytical capabilities, technology, and industry expertise to produce business-related content for each solution (e.g., market context and trends, recommendations and best practices, templates).
• Interact with several internal stakeholders from other regions and teams to ensure that the scalable solutions and methodologies incorporate knowledge and best practices from around the globe and are linked to other relevant VCA or Visa products and services.
• Produce the promotional components of the solution (e.g., sales pitch, pricing, training deck, promotional videos, internal communications, executive presentations).
• Prioritize, coordinate, and execute enhancements identified or requested by the markets, in collaboration with the Data Science team or Subject Matter Experts, ensuring that the solutions remain relevant.
• Conduct training sessions and meetings to present the solution to our internal Teams.
• Identify potential clients and promote the usage of the solutions by delivery and functional practices.
• Perform client-specific analysis on portfolio data to validate KPIs, insights, and recommendations.
• Collaborate with other areas to support Visa’s broader strategy (e.g.: new product launches, affluent portfolio growth, cross-border initiatives, etc.)
• Continuously develop and present innovative ideas to improve the solutions.

Incumbents applying for the role should be motivated and analytical team players who can deliver strategic thought leadership, problem diagnostics, and high-impact solutions to support the growth and performance of our clients. Candidates must be able to develop enduring, strategic relationships with clients and across the Visa organization.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:
• Bachelor's degree required, ideally in a quantitative field (e.g. engineering, mathematics, science) and/or business administration from top-tier school.
• At least 8 years of relevant experience in financial/banking services or management consulting, especially in payments.
• Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card management.
Preferred Qualifications:
• Experience in portfolio optimization, digital, credit risk and/or fraud risk.
• Proven experience working with financial indicators to measure business performance.
Required Skills:
• Strong analytical skills, with demonstrated intellectual and analytical rigor.
• Self-motivated, results-oriented individual with the ability to handle multiple projects concurrently.
• Ability to build long lasting partnerships.
• Excellent communication, storytelling and presentation skills.
• Team player and collaboration spirit.
• Technology mindset, curious, up to date with digital trends and applications.
• Tableau / Power BI or similar software’s knowledge.
• Proficiency in English is mandatory, along with either Spanish or Portuguese.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.