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Sr. Site Reliability Engineer - job 14 of 50

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Our systems and applications are exceedingly available and exceptionally performing. We are into the business, which touch everyone’s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition, within a second, thousands of transactions happen concurrently. Our service is not limited to one junction we are in 200+ countries.

Security is our prior concern. We develop an environment, which is reliable for transactions happening more than a trillion in value. Millions of cyberattacks is always challenging and give us more confidence to make our environment more assured. Availability is ensuring to security. Our environments are available round the clock. As technology is changing day by day, we believe in continuous enhancement of ourselves and like to deep dive of present-day knowledge.

We seek an experienced IT professional to join us as a Senior Site Reliability Engineer, working in the Product Reliability Engineering function who will:

Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all applications, products, and services – including debit, prepaid and risk lines of business.
Perform ongoing-Proactive analysis of various authorization, Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
Work under direct supervision to ensure on-time delivery of projects, and production support plans for upgrades, enhancements, and deployments.
Work closely with service partners such as product development, engineering teams to seamlessly implement the innovative solutions to improve the reliability, scalability, and efficiency.
Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among L1-L2 peers.
Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection, operations intelligent platform (OIP), Fault Isolation tool (FIT) across all Verifi products.
Participate in on-call roster to support business including off-hours.
Self-motivated, and have excellent interpersonal and communication skills.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Sr. Site Reliability Engineer, Visa

At Visa, we pride ourselves on maintaining exceptionally high standards of reliability and performance for our systems and applications. As a Senior Site Reliability Engineer based in Ashburn, you will play a pivotal role in ensuring transactions, which occur at lightning speed across 200+ countries, are secure and efficient. Your expertise will be crucial in managing our day-to-day site reliability functions, including diagnosing and resolving incidents for our diverse array of applications tailored to debit, prepaid, and risk lines of business. You'll proactively analyze various authorization and interface-based systems, effectively identifying potential issues before they arise. Collaboration will be key, as you'll work closely with product development and engineering teams to implement innovative solutions that enhance the reliability and scalability of our services. We're also counting on you to help us automate repetitive tasks, participate in troubleshooting activities, and contribute to building a robust documentation framework to assist our L1-L2 teams. The pace of technology is unrelenting, and we expect you to leverage the latest advancements in GenAI and machine learning to boost our operational efficiency further. Being part of our team means being available around the clock, including participating in an on-call roster, to support our commitment to excellence. If you're self-motivated and possess strong communication skills, we can't wait to see how you elevate our service reliability at Visa. This hybrid position will offer a mix of remote and in-office work, with specific days confirmed by your hiring manager.

Frequently Asked Questions (FAQs) for Sr. Site Reliability Engineer Role at Visa

What are the responsibilities of a Senior Site Reliability Engineer at Visa?

As a Senior Site Reliability Engineer at Visa, your main duties include managing day-to-day site reliability engineering tasks such as incident resolution, proactive analysis, and project delivery. You’ll also focus on automating routine processes, collaborating with product and engineering teams, and participating in troubleshooting activities to ensure our systems run smoothly.