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Sr. Systems Engineer - DevEx

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Sr. Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visa’s Development community.  

Essential Functions

  • Engineer vendor products to Visa’s environment by installing, upgrading, patching, and maintaining Developer tools. 
  • Interface with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
  • Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa’s needs.
  • Develop standards and enforce governance across CICD practices
  • Create and maintain templates and catalogs of pipelines and manage inner sourcing processes
  • Perform regular housekeeping on tools to provide high standards of application stability and reliability.
  • Support ongoing Developer Tools projects and provide technical input as needed.
  • Support complex technical issues in an interop production environment.
  • Participate in L3 on-call support rotation.

Tools Include:

  • Project management
  • Source code management.
  • Build and Deployment management.
  • Test and Quality tools.
  • Cloud services for DevOps   
  • Developer productivity and analytics tools.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 1+ years of experience working in the capacity of a Devops admin role, build/release/systems engineer, or any other software development related job
• Good knowledge as admin or user on at least 5 of the following tools GitHub, GH Actions, CodeFresh ArgoCD, Terraform Env0, Artifactory, ECR, DTR, SonarQube, CheckMarx, Nexus IQ, Jira and Jira Align.
• Good working knowledge in the use of software build tools, e.g. maven, npm or Gradle, docker
• Prefer to have AWS / GCP / Azure certified
• Hands-on experience with Docker & Kubernetes preferred.
• Hands on experience with AWS /GCP
• Good knowledge in writing pipelines for CI/CD and catalog management
• Excellent knowledge in troubleshooting and debugging technical issues.
• Excellent knowledge using tools such as Splunk, Graffana, Prometheus, Cloud watch and other monitoring tools.
• Experience in using Python/Shell Scripting/PowerShell/Groovy, or any scripting language.
• Experience with Java, Golang, or .net programming languages is highly preferred.
• Excellent knowledge of DevOps practices and procedures
• Proven ability to multi-task
• Self-motivated and adaptable to change.
• Excellent verbal and written communication skills
• Ability to work in a team setting.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 100,000.00 to 141,250.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$120625 / YEARLY (est.)
min
max
$100000K
$141250K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer - DevEx, Visa

Are you passionate about developer experience and looking to make an impact with a leading company? At Visa, we are proud to be world leaders in payments and technology, and we're inviting you to join our team as a Sr. Systems Engineer in Highlands Ranch, CO. In this role, you'll have the opportunity to shape the tools and technologies that empower Visa's development community. Your main responsibilities will include engineering and supporting various developer tools, ensuring they are seamlessly integrated into our environment. You'll collaborate with internal departments to maintain compliance and establish essential controls. This position requires you to actively interact with vendors, providing valuable feedback to tailor their products to meet Visa's unique needs. One of the highlights of being a Sr. Systems Engineer at Visa is the chance to develop standards and enforce governance across our Continuous Integration/Continuous Deployment practices. You'll also create and maintain templates for pipelines while managing inner sourcing processes. Your role will involve troubleshooting complex issues and providing support during an on-call rotation. Ideal candidates should bring strong hands-on experience with tools like GitHub, Docker, and cloud services. Whether you're working remotely or in the office, you'll be a crucial part of a collaborative and innovative team that thrives on making a difference in the payment landscape. Ready to elevate your career with Visa? Join us, and together we can uplift everyone, everywhere!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer - DevEx Role at Visa
What are the primary responsibilities of the Sr. Systems Engineer at Visa?

The Sr. Systems Engineer at Visa is primarily responsible for engineering and supporting various developer tools to enhance the developer experience. This includes installing, upgrading, and maintaining these tools, collaborating with internal departments for compliance and governance, interacting with vendors, and developing standards for CI/CD practices.

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What qualifications do you need to apply for the Sr. Systems Engineer position at Visa?

To apply for the Sr. Systems Engineer position at Visa, candidates should have a Bachelor’s degree with 2+ years of relevant experience or 5+ years of experience in a related field. Preferred qualifications include hands-on experience with cloud services, scripting languages, and tools like GitHub, Docker, and AWS.

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What tools and technologies will the Sr. Systems Engineer work with at Visa?

As a Sr. Systems Engineer at Visa, you will work with a variety of tools including GitHub, Terraform, Docker, Kubernetes, and various AWS services. You will also utilize tools for project management, build and deployment management, and developer productivity analytics.

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Is the Sr. Systems Engineer role at Visa a remote position?

The Sr. Systems Engineer position at Visa is a hybrid role, requiring employees to work from the office 2-3 days a week while providing the flexibility to work remotely as well. This arrangement helps balance in-person collaboration with focused remote work.

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What growth opportunities are available for a Sr. Systems Engineer at Visa?

At Visa, the Sr. Systems Engineer role offers numerous growth opportunities, including accessing training resources, participating in innovative projects, and collaborating with cross-functional teams. The supportive environment encourages professional development while contributing to the broader payment technology landscape.

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Common Interview Questions for Sr. Systems Engineer - DevEx
Can you describe your experience with CI/CD practices as a Sr. Systems Engineer?

When answering this question, focus on specific CI/CD tools you've used and how you've implemented practices in previous roles. Highlight your ability to troubleshoot and optimize CI/CD pipelines, as well as any standards you developed to enhance governance.

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How do you ensure compliance and security when managing developer tools?

Discuss your experience collaborating with cybersecurity and governance teams. Mention specific practices you’ve implemented to ensure compliance, such as regular audits, vulnerability assessments, and maintaining documentation to reflect changes in tools and processes.

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What vendor tools have you worked with, and how did you tailor them to your company's needs?

Provide examples of vendor tools you've used and the feedback processes you've established to align these tools with your organization's requirements. It’s important to show your ability to effectively communicate needs and adapt tools for better integration.

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Describe a challenging technical issue you faced and how you resolved it.

Choose a relevant technical issue and outline the thought process you went through to diagnose and fix it. Discuss any methodologies you employed to troubleshoot and how collaboration with your team led to the resolution.

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What scripting languages are you proficient in, and how have you used them in your previous roles?

List the scripting languages you are familiar with, such as Python or PowerShell, and provide specific instances where you've used them for automation, deployment, or tool integration. Emphasize your problem-solving skills and how scripting has improved processes.

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How do you prioritize tasks when faced with multiple projects?

Explain your approach to prioritization, such as using project management tools to assess deadlines, importance, and potential impact. Share an example where your task management resulted in successful project completion under tight deadlines.

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What role do you see yourself playing in a team setting?

Highlight your teamwork skills by discussing how you communicate, support teammates, and contribute to a collaborative environment. Mention how you value diverse perspectives and strive to achieve common goals within the team.

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How do you stay current with emerging technologies relevant to a Sr. Systems Engineer?

Discuss methods you use to stay updated, such as following industry news, participating in webinars, attending conferences, or engaging with professional communities. Your goal is to demonstrate your commitment to continuous learning and adapting to new technologies.

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Can you give an example of how you've improved the developer experience in your previous roles?

Share a specific initiative you implemented that led to an enhanced developer experience, detailing the preparation, execution, and the feedback you received. This exemplifies your ability to think critically about the tools and environments developers work within.

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What is your understanding of governance in DevOps, and why is it important?

Explain the concept of governance within DevOps, discussing its significance in maintaining control and compliance. Emphasize how effective governance fosters a secure and efficient development process, ensuring alignment with organizational objectives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11705 jobs
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Full-time, hybrid
DATE POSTED
February 21, 2025

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