Sr. Systems Engineer, Virtualization/Linux Engineering - job 15 of 17

A Sr. Systems Engineer at Visa is mainly responsible for the security, availability, and ongoing maintenance of systems infrastructure, utilizing their knowledge in areas such as Linux, virtualization technologies, and automation tools. They handle incident resolution, collaborate across various teams for seamless infrastructure support, and ensure adherence to ITIL practices.

To qualify for the Sr. Systems Engineer role at Visa, candidates should have strong analytical abilities, excellent communication skills, and a solid understanding of automation tools like Ansible and Chef. Experience with monitoring tools such as Splunk and a comprehensive background in Linux and virtualization technologies is essential.

Yes, the Sr. Systems Engineer role requires weekend shifts. Candidates can choose between a schedule of 4 days a week for 10 hours each or 5 days a week for 8 hours each, depending on business needs.

The work environment for a Sr. Systems Engineer at Visa is hybrid, allowing team members to rotate between working remotely and in the office. Employees are expected to be in the office for 2-3 set days a week, based on leadership decisions and business needs.

A candidate for the Sr. Systems Engineer position at Visa should be well-versed in automation tools like Ansible and Chef, monitoring solutions such as Splunk and BMC Patrol, and possess a strong understanding of Linux Operating systems, VMware ESX, Docker, Kubernetes, as well as exposure to AIX and GPFS.

When addressing your experience with Infrastructure as Code, focus on specific projects where you implemented automated provisioning and configuration management. Highlight the tools you used, such as Ansible or Chef, and how your contributions improved operational efficiency or reduced errors.

In response to incident troubleshooting, outline a systematic approach starting from identifying the issue, analyzing logs, and using monitoring tools like Splunk. Emphasize your analytical skills and any previous successful resolutions, showcasing your ability to remain calm under pressure.

When discussing automation solutions, provide examples of specific tasks you automated, the tools utilized, and the outcomes. Mention how your automation led to significant improvements in performance or reduced manual workload within your team.

Explain your exposure to container technologies like Docker and Kubernetes by detailing projects you’ve worked on. Discuss how you leveraged these technologies to deploy applications, manage scaling, and improve resource efficiency.

Talk about the best practices you follow for securing Linux environments, such as regular updates, user permission management, and implementing firewalls. Mention any specific tools or techniques you use to maintain a secure infrastructure.

Share your understanding of ITIL principles, emphasizing its importance in improving IT services. Provide examples of how you’ve applied ITIL best practices in your previous roles, particularly in incident management or service delivery.

Use this opportunity to demonstrate your problem-solving skills by detailing a specific challenge, the thought process you undertook to address it, and the final outcome. Focus on the impact your solution had on the team or project.

Explain your adaptability to hybrid work arrangements by discussing your experience with remote collaboration tools and time management skills. Emphasize the importance of staying connected with the team and meeting productivity objectives.

List the monitoring tools you have experience with, such as Splunk, Grafana, or BMC Patrol, and describe what monitoring tasks you performed. Highlight any particular features of these tools that helped you improve system reliability.

Discuss your approach to prioritization by mentioning the criteria you use—impact on business, urgency, and SLA adherence. Providing examples will demonstrate your ability to make judicious decisions under pressure.