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GMP Operations Support

Retro develops therapies for diseases driven by the biology of aging. We focus on cellular reprogramming and autophagy to rejuvenate cell and tissue function with the ultimate aim of adding 10 years to healthy human lifespan.


We’re building a mission-driven team of accomplished and kind individuals who embrace our startup culture of rapid iteration, transparency, and versatility.


We are hiring a new member of our Sci Ops team whose primary focus will be supporting the deployment and ongoing operation of our in-house GMP facility. Beyond that, you’ll work on improvement projects and daily tasks required for running Retro’s labs and facilities. You will be a part of the Science Operations team - a close-knit group of dedicated, resourceful humans, and you’ll report to their fearless leader. 


About you:

You are detail-oriented, organized, and thrive in bringing structure among chaos. You enjoy both compliance-driven tasks and the challenge of dynamic troubleshooting. You proactively address issues, enjoy collaborating cross-functionally, and consistently demonstrate accountability and reliability. You're comfortable in fast-paced environments and passionate about supporting groundbreaking science.


What you'll do in this role:
  • Act as the point person for GMP-related daily GMP lab operations requests, material handling needs, troubleshooting, inventory management, and oversee stocking, ordering, shipping, and receiving activities
  • Perform routine cleanroom maintenance, coordinate vendor services, and handle operational tasks 
  • Conduct environmental monitoring (temperature, humidity, particle counts, etc.) surveys and ensure the facility is within standards during operation
  • Collaborate with the R&D and Process Development teams to ensure smooth operational tech transfers to GMP.
  • Interface proactively with the Quality team, ensuring compliance with regulatory requirements and internal SOPs
  • Support documentation, validation, and calibration efforts for GMP instrumentation and facility equipment, including IQ/OQ/PQ activities under the guidance and final approval of the Quality team
  • Provide hands-on support to the broader Sci Ops team, including improvement projects and requests relating to general lab and facilities needs
  • Serve as a key on-call responder for facility emergencies and urgent issues (such as power failures, significant leaks, cold storage alarms, etc.) - a rotating team responsibility which includes some nights, weekends, and holidays


You might thrive in this role if:
  • Have 2-4 years of experience working in GMP operations, lab management, quality assurance, or another highly regulated biotech environment - bonus points if you’ve directly supported clinical manufacturing or equipment validation.
  • Are hands-on and technically adept in cleanroom environments - you know your way around environmental monitoring equipment, understand contamination control practices deeply, and feel at ease maintaining meticulous documentation
  • Have practical knowledge of instrument calibration, equipment qualification processes (IQ/OQ/PQ), and vendor management - you’re comfortable coordinating with external partners and internal teams to ensure smooth operations
  • Are naturally organized and precise - you take pride in maintaining clear, detailed documentation and have an intuitive feel for regulatory requirements and standards
  • Know inventory and material handling systems well (Quartzy, ERP systems, etc.) and enjoy optimizing how things are tracked, stored, and managed
  • Communicate clearly and confidently—whether you’re discussing detailed compliance procedures with the Quality team or providing updates to colleagues in non-technical roles
  • Embrace technology and organization - you’re familiar with digital tools such as Google Workspace, Asana, and Notion to track tasks and document work, as well as confident in picking up new softwares or systems to monitor the facilities
  • Enjoy diving into complex problems and proactively troubleshooting issues - you're not one to wait for instructions when you spot a potential improvement or an operational snag
  • Are physically comfortable in an active role - you’re able to safely lift and handle materials and supplies (up to 50 lbs), using appropriate support and equipment
  • Are flexible and willing to occasionally work outside regular hours to address critical GMP activities, emergencies, or maintenance needs


$70,000 - $90,000 a year
Total compensation also includes generous equity and benefits including:

- Medical, dental, and vision insurance for you and your family
- 401(k) plan with 4% matching
- Flexible time off and 10 company holidays per year
- Paid parental leave
- Annual learning & development stipend
- Daily Retro-sponsored lunch and snacks

We take pride in cultivating an environment that fosters collaboration, open communication, and authenticity. We believe that great results are best delivered by a highly creative team working in concert. We are an equal opportunity employer; we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are diverse in background and singular in mission.

Average salary estimate

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$90000K

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What You Should Know About GMP Operations Support, Retro

At Retro, we’re on a mission to revolutionize how we approach aging by developing innovative therapies that focus on cellular reprogramming and autophagy. We’re excited to announce an opening for a GMP Operations Support role at our Redwood City facility. As a pivotal part of our Sci Ops team, the GMP Operations Support member will be at the forefront of our in-house GMP operations, ensuring everything runs smoothly and efficiently. In this dynamic role, you will be the go-to person for daily lab operations, material handling, troubleshooting needs, and inventory management. Your organizational skills and attention to detail will be crucial, as you’ll be responsible for everything from routine cleanroom maintenance to coordinating vendor services and conducting environmental monitoring to maintain operational standards. Collaboration is key here; you’ll work closely with our R&D and Process Development teams to facilitate tech transfers to GMP. Your proactive nature will shine as you interface with our Quality team to ensure all compliance and regulatory requirements are met. You will also get hands-on experience with documentation and validation efforts. If you have a knack for problem-solving and a passion for supporting groundbreaking science, this role is perfect for you. We’re looking for individuals who are detail-oriented, reliable, and thrive under pressure. If you have 2-4 years of relevant experience, enjoy working in a fast-paced environment, and care about making a difference in the biotech world, we want to hear from you! Join us at Retro, where your contributions can truly help extend human healthspan.

Frequently Asked Questions (FAQs) for GMP Operations Support Role at Retro
What are the key responsibilities of the GMP Operations Support at Retro?

As a GMP Operations Support at Retro, you will be responsible for a variety of critical tasks. These include managing daily GMP lab operations, material handling, inventory management, and troubleshooting issues as they arise. You’ll also conduct environmental monitoring, ensure the cleanroom is maintained per standards, and collaborate with R&D teams to facilitate smooth operational tech transfers to GMP. Ensuring compliance with regulatory requirements and internal SOPs in partnership with the Quality team will be a foundational part of your role.

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What qualifications are needed for the GMP Operations Support position at Retro?

To qualify for the GMP Operations Support role at Retro, candidates should have 2-4 years of experience in GMP operations, lab management, or quality assurance, preferably in a biotech environment. A hands-on understanding of cleanroom practices, instrument calibration, and regulatory standards is essential. Candidates should also exhibit strong organizational skills and have practical knowledge in inventory management systems. Effective communication skills and a proactive approach to problem-solving are equally important.

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What kind of environment does Retro offer for the GMP Operations Support role?

Retro promotes a creative and collaborative work environment where transparency and versatility thrive. In the GMP Operations Support role, you will work as part of a tight-knit team dedicated to essential scientific operations, embracing the rapid iteration commonly found in startup cultures. Your contributions will play a significant role in advancing our mission to develop groundbreaking therapies for aging-related diseases.

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What type of growth opportunities exist for GMP Operations Support at Retro?

At Retro, we prioritize the professional growth of our employees, including those in the GMP Operations Support role. You will have opportunities to engage in improvement projects, expand your technical skills, and participate in hands-on training for compliance and regulatory matters. Additionally, we offer an annual learning and development stipend to support your ongoing education and skill enhancement in the biotech field.

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What benefits can I expect as a GMP Operations Support at Retro?

As a GMP Operations Support at Retro, you will enjoy a comprehensive benefits package that includes medical, dental, and vision insurance for you and your family, a 401(k) plan with 4% matching, flexible time off, and 10 company holidays per year. We also offer paid parental leave, an annual learning stipend, and daily Retro-sponsored lunch and snacks to ensure a healthy and productive workplace.

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Common Interview Questions for GMP Operations Support
Can you explain the importance of GMP compliance in lab operations?

GMP compliance is critical in lab operations as it ensures that processes are consistently followed, leading to quality and safety in products. When answering this question, emphasize the need for adherence to regulations, describe how it impacts end-user safety, and cite examples of how you have maintained compliance in previous roles.

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How do you prioritize tasks in a fast-paced GMP environment?

In a fast-paced GMP environment, prioritization relies on assessing urgency and compliance requirements. You can explain your method of using task lists, communication with team members, and proactive identification of potential issues to ensure that critical tasks are handled promptly.

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Describe a time when you had to troubleshoot a significant issue in the lab.

Provide a specific example of a troubleshooting scenario. Discuss your systematic approach to identify and resolve the issue while highlighting your ability to remain calm under pressure and collaborate with team members to ensure minimal disruption.

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What experience do you have with cleanroom practices?

Tailor your answer to reflect your hands-on experience in maintaining cleanroom standards. Discuss specific practices you've employed to prevent contamination, and emphasize your knowledge of environmental monitoring equipment and protocols.

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How do you ensure clear communication with cross-functional teams?

Clear communication involves establishing regular check-ins and using appropriate tools for documentation and task tracking. Share strategies such as utilizing digital platforms to maintain transparency, and mention instances where effective communication led to successful collaboration.

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What steps do you take to maintain accurate documentation in GMP operations?

Explain your systematic approach to documentation, including the importance of thorough records and regular audits to ensure compliance. Mention techniques you apply to ensure that documentation is precise and easily accessible.

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Can you provide an example of how you’ve improved operational processes in your previous roles?

Share a specific improvement project where you identified inefficiencies and implemented solutions. Discuss the impact these changes had on the team and the overall operations while emphasizing your analytical and problem-solving skills.

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How do you handle stress and maintain productivity during emergencies?

Discuss your strategies for staying calm and focused under pressure. You might mention specific steps such as developing emergency plans, utilizing stress-relief techniques, or learning from past experiences to ensure continual improvement in handling crises.

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What tools or software are you familiar with in managing GMP operations?

List specific tools or software you’ve used for inventory management, documentation, and project management. Highlight your adaptability and willingness to learn new technologies, demonstrating an eagerness to optimize processes further.

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Why do you want to work in the biotech industry, specifically at Retro?

Reflect on your passion for biotech and how it aligns with Retro’s mission. Discuss aspects of their work, such as their focus on aging therapies and collaborative culture that inspires you, showcasing your enthusiasm for contributing to meaningful work.

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MATCH
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 2, 2025

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