Staff Software Engineer - Microsoft Dynamics - job 16 of 20

As a Staff Software Engineer specializing in Microsoft Dynamics at Visa, you will be responsible for designing, implementing, and delivering CRM solutions that create tangible value for our business. Your duties include conducting technical analyses, participating in design discussions, leading project delivery while collaborating with various stakeholders, and promoting DevOps and Agile methodologies to enhance efficiency. Monitoring project progress and ensuring quality meets Visa’s high standards will also be an integral part of your role.

To excel as a Staff Software Engineer at Visa, candidates should possess proven experience with Microsoft Dynamics 365, particularly in developing CRM applications. You'll need strong technical skills in solution architecture, project management, and familiarity with Agile methodologies. Additional qualifications include excellent communication skills for collaborating with teams and stakeholders, alongside a passion for driving operational excellence and continuous improvement.

The Staff Software Engineer role at Visa directly supports business objectives by enhancing Client Services through innovative CRM solutions. By developing systems that bridge business processes with technology, you contribute to improving operational efficiency and user experience. This role allows you to engage in high-impact projects that not only bolster internal processes but also ultimately benefit our customers and partners globally.

As a Staff Software Engineer at Visa, you will find a hybrid work environment designed to promote collaboration and flexibility. The culture emphasizes teamwork and innovation, guided by Visa’s Leadership Principles, which encourage a supportive atmosphere conducive to personal and professional growth. Expect to work alongside talented individuals who are passionate about enhancing the future of commerce while maintaining a focus on work-life balance.

Visa recognizes and promotes continuous learning and career growth within its technology teams. As a Staff Software Engineer, you will have the opportunity to advance your skills in Microsoft Dynamics and gain hands-on experience managing complex projects. Opportunities for leadership roles, mentoring junior team members, and participating in cross-functional projects are readily available, fostering a career path that aligns with your ambitions.

In answering this question, highlight specific projects where you’ve implemented or developed solutions on the Microsoft Dynamics 365 platform. Discuss your role in the projects, the challenges faced, and how you contributed to successful outcomes. Be sure to mention any integrations with other systems and your approach to optimizing the CRM functionalities for business needs.

Provide examples of project management methodologies you’ve used, such as Agile or Scrum. Discuss your strategies for tracking progress, managing expectations with stakeholders, and mitigating risks. Make sure to include how you adapt to changes in project scope and your techniques for prioritizing tasks effectively.

In your response, focus on a specific instance that illustrates your problem-solving skills. Describe the problem in detail, the analysis you conducted, the solution you devised, and the impact your solution had on the project or the business. Use this opportunity to showcase your technical skills and collaborative approach.

Discuss the practices you follow to maintain high code quality, such as code reviews, automated testing, and adherence to clean coding principles. Talk about the importance of stakeholder feedback in your process and how you incorporate that feedback to enhance the solutions delivered.

Mention specific strategies such as regular stand-up meetings, code reviews, and collaborative tools that help facilitate communication. Emphasize the importance of creating an inclusive team environment and how you encourage team members to share ideas and support one another.

Share your experience with Agile practices, including specific roles and responsibilities you’ve taken on within Agile teams. Discuss how you advocate for Agile principles such as iterative development and continuous feedback, and provide examples of how implementing these principles has improved delivery timelines and team dynamics.

In responding, explain your understanding of the business’s objectives and how you ensure that the technology choices you advocate for support those goals. Talk about effective communication with business stakeholders and your approach to gathering requirements for technology solutions that meet business needs.

Highlight the importance of continuous learning in technology roles. Discuss professional development opportunities you value, such as workshops, online courses, or attending industry conferences. Talk about how you encourage your team to pursue learning that relates to both their career goals and the needs of the organization.

Explain your conflict resolution approach, emphasizing open communication and seeking to understand each party’s perspective. Give examples of past experiences where you mediated discussions to reach a consensus, reinforcing the importance of maintaining team cohesion and focus on project goals.

This question is your chance to express your passion for technology and commerce. Discuss Visa’s innovative culture and how it aligns with your career goals. Mention specific aspects of the role and the opportunity to contribute to impactful projects that excite you, reinforcing your desire to be part of the Visa team.