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CUSTOMER CARE REPRESENTATIVE - REMOTE (English, French and/or Spanish)
We are recruiting for a start date of November 4th!
*Minimum of 6 months customer service experience required.
Please note that candidates selected to move forward in the hiring process will be required to complete a video screening.
Do you have a passion for helping people and striving to provide them excellent customer service while making a difference in their lives? If so, Vision Group is for you! A career at Vision Group means being part of one of the best managed companies in Canada, constantly at the cutting edge of medical technology. Vision Group is always finding new ways to create a work environment that helps its teams grow and thrive professionally and who has the well-being of its employees at heart.
Our Patient Care Center agents are the first point of contact for new and existing patients, answering incoming interactions, while providing excellent customer service every step of the way. Their daily tasks will include proposing and/or editing appointments, updating patient records, answering questions related to pre and post operative process, answering chats and social media comments. They also follow-up with comments sent via our website. They ensure that patients have all the information they need to have a memorable experience.
Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.
A look at your benefits
Your tasks at a glance
A clear view of your assets
From our point of view
If you think you are the right candidate for this position and are ready to join a passionate and dedicated team, apply now.
To improve and preserve eyesight, one patient at a time.
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