Customer Support Representative (Facilities Maintenance)
Skills
- Outstanding customer service skills.
- Basic understanding of facility repairs.
- Excellent time management.
- Attention to detail.
- Ability to communicate effectively.
Responsibilities
- Assist manager in addressing client inquiries and concerns.
- Follow up with contractors to ensure timely execution of work orders.
- Utilize reporting to identify and escalate open work orders.
- Perform audits on contractor invoice pricing.
- Document facilities management activities using technology.
Education
- High School Diploma/GED required.
- Some college preferred.
Benefits
- Equal opportunity employer.
- Diversity and inclusion initiatives.
- Supportive corporate culture.
Average salary estimate
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