VoIP/Telecom Engineer
Join Our Team
We are looking for compassionate, caring, and dedicated VoIP/Telecom Engineer to join our team and help us continue our tradition of excellence.
Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
Onsite children’s care centers (Infant through Pre-K)
Tuition reimbursement
Career advancement opportunities
Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
Fitness Centers and Wellness Education
Job Summary
A VoIP/Telecom Engineer will design, build, and implement telecom systems across the enterprise. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all telecom and circuit connections, corporate servers, associated software, and communication links. This position will also troubleshoot telecom performance issues, as well as analyze traffic and provide capacity planning solutions.
Primary Responsibilities
• Support and maintain a large, complex and highly resilient Cisco based enterprise IP voice communications infrastructure.
- Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
- Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
- Utilize foundational knowledge of SIP signaling and call-flows to troubleshoot and resolve complex technical problems
- Manage, configure, troubleshoot remote site registration, signaling and media problems.
- Develop technical policy, work instructions and reporting in support of an enterprise IP telephony network.
- Validate change requests and ensure accuracy.
- Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
Associates Degree
- 3+ years of relevant VoIP/Telecom Engineering experience.
- CCNP Voice (CCVP) or equivalent knowledge of VoIP technologies
Desired Skills
• Experience with one or multiple Cisco voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Cisco Contact Center (UCCX)
- Expertise in SIP signaling and call flow.
- Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF)
- Experience designing, configuring, and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.)
Location: Deaconess Eagle Crest · Informatics and Technology Services
Schedule: Full Time - 80, Day
By
Deaconess
In keeping with our Christian heritage and tradition of service, the mission of Deaconess is to advance the health and well-being of our community, with a compassionate and caring spirit.
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