Develop strategies, systems, and procedures surrounding the evaluation and servicing of alliances
Working with staff, conduct due diligence research to evaluate and analyze all new prospective alliances to determine compatibility with enterprise-preferred standards
Present go/no go recommendations based on information that may include sales projections, administrative systems, compatibility with the enterprise, sales methodology, product offerings, and competitive landscape. This may include a review of the licensing & compliance status of an alliance
Assist with initial sales discussions by facilitating open dialog with prospects to ensure common ground with expectations, with the intent to move towards sale and implementation
Provide AE with strategies and corporate positioning when communicating with existing & prospective alliances on key initiatives or escalated service issues
Provide UW with a pricing scenario based on administrative models that have been agreed to
Working with AM/AE, handle all escalated service issues pertaining to alliances, including individual sales issues brought up by alliance partners. This includes partnering with other business areas to find the best solutions for both parties and collaborating with other business partners on global solutions or approaches as needed
Work with AMs and AE’s to identify ways to grow alliances through setting goals, use of sales content, and looking for ways to leverage the brand/services
With staff, develop, coordinate, and implement marketing collateral requests and sales training sessions as needed for alliances
Develop resource materials for both alliance and internal staff pertaining to guidelines, reference materials, sales tools, and any communications needed for internal or external audiences.
Partner with Legal, AE, and the alliance client to review and negotiate terms of contracts. May include a discussion on compliance and licensure
Develop key relationships with alliances and other business divisions
Work directly with clients and assist staff to achieve department goals
Develop strategies for the resolution of problems/issues
Prioritize, assign, and distribute the work of staff to ensure responsibility is at the appropriate level and team member’s skills are developed to support business needs
Evaluate workflow processes, and recommend and implement procedural and system changes to deliver quality service
Job Specifications
Typically has the following skills or abilities:
Bachelor’s degree in a related field or equivalent experience
Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing the performance of direct reports
Five years of healthcare experience, sales, marketing, or related experience in a customer-focused sales or business development capacity
Advanced communication, problem-solving, and analytical skills
Advanced negotiation skills and strong sales experience
Attention to detail
Strong organizational and customer service skills
Creative thinking
Strong leadership ability
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
Preferred Skills
Strong account management experience
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $73,500.00 - $131,250.00VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
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VSP Vision is on the lookout for a proactive and skilled Manager, Strategic Alliances to join our dynamic remote team in the US. In this role, you will be at the forefront of evaluating and managing alliance partnerships, including health plans and unique re-selling arrangements. Your primary focus will be on fostering profitable business growth through diverse distribution channels. You will also lead a dedicated team, training and guiding them to achieve excellence in service delivery. A critical part of your job involves conducting detailed due diligence and compatibility checks for new alliances, ensuring alignment with enterprise standards. As you step into this role, you will be expected to provide insightful go/no-go recommendations based on an array of data, including sales projections and competitive landscape analysis. Collaborating with various departments, you’ll facilitate initial sales discussions and address escalated service issues, ensuring everyone is on the same page. Your strategic input will also assist the Account Executives (AEs) in conveying our corporate positioning. With a focus on continuous improvement, you’ll develop marketing collateral, conduct sales training, and establish robust guidelines to support both alliance and internal staff. Your experience in account management will further enhance our partnerships, leading to innovative solutions and problem resolution strategies. If you are a detail-oriented leader with a knack for creative problem-solving and communication, this role offers you the chance to make a significant impact at VSP Vision.
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