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Associate System Operator

Company Description

About Us
Headquartered in Indianapolis, Indiana, Wabash Valley Power is a not-for-profit electric cooperative and wholesale provider of reliable, affordable electricity to our 23 electric distribution member cooperatives. These cooperatives in turn serve more than 300,000 homes, businesses, and farms in Indiana, Illinois, and Missouri.

As a not-for-profit co-op, we do things a bit differently—and that’s the point. Because we aren’t influenced by shareholders, we make our decisions with our members in mind. That means we value things like teamwork, and putting families first. It also means a business model that’s designed for stability and growth. It’s a Deliberately Different approach to the energy industry, and that’s great news for the people who count on us.

What You'll Get
We believe what benefits our employees benefits our company. That’s why we put employees first—your health, your family, and your development. These aren’t just slogans: We offer continuing education, flex time, health benefits, a 401(k) match and pension plan, and much more. Here are just a few of the things that make our company culture unique:

•  No Sweat  - We offer a wellness program that includes a payroll credit for medical insurance, an on-site fitness center for your convenience and extra vacation days for participating. We’ll even throw in a fitness device reimbursement to keep you on track!
•  Flex Time  - Our flexible schedule means you can work in your appointments or family events and maintain a comfortable work-life balance.
•  Stay in School  - We value employees who have a desire to learn, so we provide funds for continuing education. We also offer in-house training and ongoing development through our internal GROW program.
•  Keep it Casual  - When you work for us, you work in comfort.  Blue jeans are the norm in our office, and we make them look good!
•  Work Hard, Play Hard  - We reward our employees with generous vacation time, to the tune of up to five weeks off a year. Even our new employees receive credit for prior work experience.

Job Description

This role facilitates core functions within WVPA’s Operations Center to ensure the safe and reliable delivery of energy to our members. You will be a central contact point, coordinating communication between Investor-Owned Utilities (IOUs), WVPA members, and our operations team to maintain efficient and secure energy distribution. This role requires handling real-time monitoring and control systems, supporting system operators, and managing communication during planned and unplanned events.

Key Responsibilities

  • Obtain NERC certification as a Transmission Operator or Reliability Coordinator and PJM Transmission Owner Operator certification within 9 months of hire.
  • Serve as the primary contact for IOU/member communication, ensuring seamless restoration of service in planned and emergency situations.
  • Maintain clear, professional communication with IOUs, REMC member staff, and WVPA personnel for various outage scenarios, using three-part communication for operational activities.
  • Monitor transmission and distribution systems using EMS (Energy Management System) and SCADA (Supervisory Control and Data Acquisition) systems.
  • Develop and implement operational procedures in line with member cooperatives and IOUs.
  • Ensure compliance with NERC reliability standards, the National Electric Safety Code, and Good Utility Practice.
  • Coordinate system outage schedules and operational activities, including the use of mobile substations during planned or emergency events.
  • Monitor storm activities and support the Operations Center as needed.

Qualifications

  • Associate degree in Engineering or a technical field, or an equivalent combination of education and experience.
  • Preferred experience working in an Operations Center, operating or managing transmission/substation equipment.
  • Knowledge of electric power system reliability standards is preferred.
  • Ability to obtain NERC and PJM certifications within nine months of hire.

Additional Information

Office-based role with a rotating 12-hour shift schedule, including nights, weekends, and holidays in a 24/7/365 environment.

All your information will be kept confidential according to EEO guidelines.

 

What You Should Know About Associate System Operator, Wabash Valley Power Alliance

Join our vibrant team at Wabash Valley Power as an Associate System Operator and become an essential part of our mission to provide reliable energy to over 300,000 homes and businesses across Indiana, Illinois, and Missouri. As you settle into this pivotal role, you will facilitate operations at our bustling Operations Center, coordinating communications between Investor-Owned Utilities and our member cooperatives. Your swift and effective management of real-time monitoring and control systems will ensure the safe transition of energy amidst planned and unplanned events. You'll swiftly become the go-to person for ensuring seamless service restoration, fostering positive relationships with utilities and member staff alike. If you have a knack for problem-solving and thrive in dynamic environments, this position is tailor-made for you! We care deeply about your growth and well-being; that’s why we offer comprehensive benefits including a flexible working schedule, educational funding, and a wellness program. You’ll even get to work in comfort – yes, blue jeans are welcome here! With opportunities for professional development and a supportive team atmosphere, this is a place where your contributions truly matter. If you’re ready to kickstart your career in the energy industry with us at Wabash Valley Power, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Associate System Operator Role at Wabash Valley Power Alliance
What are the main responsibilities of an Associate System Operator at Wabash Valley Power?

As an Associate System Operator at Wabash Valley Power, you will be responsible for ensuring the safe and reliable delivery of energy. Your key duties include coordinating communication with Investor-Owned Utilities, monitoring energy management systems, managing system outages, and developing operational procedures. You'll be the primary point of contact during outages, both planned and unplanned, making sure our services are restored efficiently.

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What qualifications are needed to become an Associate System Operator at Wabash Valley Power?

To be considered for the Associate System Operator position at Wabash Valley Power, candidates should possess an associate degree in Engineering or a related technical field, or equivalent work experience. Preferred qualifications include experience in operations centers and knowledge of electric power system reliability standards. Successful candidates must also obtain NERC and PJM certifications within nine months of hiring.

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How does Wabash Valley Power support the development of Associate System Operators?

Wabash Valley Power places a strong emphasis on employee development, particularly for the Associate System Operator role. We provide ongoing training through our internal GROW program, funding for continuing education, and support for obtaining necessary certifications like NERC and PJM. Our culture encourages learning, ensuring that you have the tools and resources to grow in your career.

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What is the work environment like for an Associate System Operator at Wabash Valley Power?

The work environment for an Associate System Operator at Wabash Valley Power is dynamic and engaging. This role operates on a rotating 12-hour shift schedule in our Operations Center, which is active 24/7. Our culture emphasizes teamwork and open communication, allowing you to work closely with other operators and utilities while enjoying a laid-back atmosphere, including casual dress codes.

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What benefits does Wabash Valley Power offer to Associate System Operators?

Wabash Valley Power offers a robust benefits package for Associate System Operators that includes health benefits, a 401(k) match, a pension plan, and a wellness program that rewards participation. Additionally, employees enjoy flexible schedules, generous vacation time, and opportunities for professional growth, making the workplace not only productive but also enjoyable.

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Common Interview Questions for Associate System Operator
Can you explain how you would handle a system outage situation as an Associate System Operator?

In a system outage situation, I would first ensure clear communication with all involved parties, including utilities and WVPA members. I'd utilize our Energy Management System to monitor the situation and coordinate restoration efforts, ensuring adherence to established operational protocols and compliance with reliability standards.

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What experience do you have working with energy management systems?

I have hands-on experience with energy management systems during my coursework and through internships, where I monitored and analyzed data to ensure operational efficiency and reliability. I am well-versed in the importance of real-time data for decision-making and outage management.

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How do you prioritize tasks in a fast-paced operations environment?

I prioritize tasks by assessing their urgency and impact on safety and service restoration. I utilize a systematic approach to handle immediate concerns first, while documenting and scheduling subsequent tasks to maintain operational efficiency and meet compliance standards.

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Describe a time you worked on a team to solve an operational issue.

In a previous role, my team faced a significant operational challenge during a scheduled maintenance outage. Through collaboration and effective communication, we devised a contingency plan that minimized downtime and ensured a swift restoration of service, illustrating the power of teamwork in operations.

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What steps would you take to ensure compliance with NERC reliability standards?

To ensure compliance with NERC reliability standards, I would stay informed of current regulations, participate in relevant training, and systematically implement operational procedures that align with these standards. Regular audits and simulations would also help to validate our procedures and readiness.

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How do you handle changes in shift schedules or unexpected overtime?

I embrace flexibility in work schedules as part of the operational requirements. In the event of unexpected overtime, I prioritize communication with my team to ensure coverage and maintain operational continuity, while also managing my work-life balance effectively.

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What strategies would you use to monitor storm activities in your role?

To monitor storm activities, I would utilize real-time tracking tools, collaborate with local meteorological services, and stay in frequent communication with the operations team. Preparation would also involve ensuring that resources and personnel were on standby to address any outages efficiently.

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Why is teamwork important in the role of an Associate System Operator?

Teamwork is crucial for an Associate System Operator because effective communication and cooperation are essential during outages and operational challenges. A strong team can coordinate faster and respond more efficiently to ensure the safety and reliability of energy delivery.

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What motivates you to work in the energy sector?

I am motivated to work in the energy sector because I find fulfillment in contributing to a fundamental service that powers lives and communities. The opportunity to innovate and improve operational efficiencies while ensuring reliable energy delivery excites me.

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How would you prepare for obtaining NERC and PJM certifications?

I would develop a structured study plan that incorporates the recommended training materials and resources for NERC and PJM certifications. Engaging with peer study groups and seeking advice from certified professionals would also enhance my understanding and preparedness.

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Wabash Valley Power is a not-for-profit generation and transmission electric cooperative. Wabash Valley Power was founded in 1963 and is based in Indiana.

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Full-time, on-site
DATE POSTED
December 11, 2024

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