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Forklift-Merchandising Associate - job 3 of 3

Position Summary...

What you'll do...

Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.

Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow; following company policy and procedures for utilizing equipment appropriately; merchandising; working inventory exceptions; correcting shelf capacities; and completing and retaining required paperwork, logs, and other documentation.

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.

Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area; stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; ensuring prominent display of promotional and seasonal merchandise; processing defective merchandise; following company and regulatory policies and procedures for sanitation and food safety; and monitoring the area of shrink, security risks, and safety.

Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; ensuring products are selected and staged according to company policy and procedures; ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly; and performing occasional audits for accuracy.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.


At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $19.00 to $26.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications90 days of prior experience with Forklift Certification. Ability to safely utilize pallet jacks.
 Must be 18 years of age or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Retail Experience, Supervising a team

Primary Location…

7571 S 3800 W, West Jordan, UT 84084-4319, United States of America
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Average salary estimate

$46800 / YEARLY (est.)
min
max
$39520K
$54080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Forklift-Merchandising Associate, Walmart

Exciting times await you at Sam's Club as our newest Forklift-Merchandising Associate! Located in West Jordan, Utah, this role is pivotal in our fast-paced environment, where you'll be safely operating a forklift to efficiently manage and merchandise our products. Your day will involve a variety of tasks including receiving, stocking, and organizing inventory while keeping everything in line with company policies. We value our members, and as part of the team, you’ll provide excellent service by aiding them in their shopping experience, managing their inquiries, and guiding them through our self-service technologies. Safety is key, so you’ll be conducting regular safety sweeps and ensuring that our Store complies with all regulations around product handling. You’ll also enjoy the dynamic nature of this position—whether it’s zoning merchandise on the sales floor or setting up promotional displays, there’s always something to engage you. Plus, with a comprehensive benefits package including healthcare, 401(k), and paid time off, joining Sam's Club isn't just about a job—it's about building a rewarding career for a happier you! We’re excited to offer a competitive hourly wage and performance bonuses that recognize your hard work and dedication. If you have a passion for customer service and have prior forklift experience, we’d love you to come aboard and grow with us!

Frequently Asked Questions (FAQs) for Forklift-Merchandising Associate Role at Walmart
What are the key responsibilities of a Forklift-Merchandising Associate at Sam's Club?

As a Forklift-Merchandising Associate at Sam's Club, your key responsibilities include operating a forklift to move and position merchandise efficiently, receiving and stocking inventory from suppliers, and ensuring the sales floor is well-organized and appealing for members. You'll also handle member inquiries, assist with self-service technologies, and maintain compliance with safety regulations.

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What qualifications do I need to apply for the Forklift-Merchandising Associate position at Sam's Club?

To apply for the Forklift-Merchandising Associate position at Sam's Club, you need to have at least 90 days of prior experience and hold a valid Forklift Certification. Candidates must also be 18 years old or older and have the ability to safely use pallet jacks. While not mandatory, customer service and retail experience are preferred.

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How does Sam's Club ensure safety in the Forklift-Merchandising Associate role?

Sam's Club prioritizes safety in the Forklift-Merchandising Associate role by requiring regular safety sweeps, proper forklift operation, and adherence to hazardous material handling procedures. Associates are expected to report unsafe conditions and participate in safety trainings to maintain a secure working environment.

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What benefits can I expect as a Forklift-Merchandising Associate at Sam's Club?

As a Forklift-Merchandising Associate at Sam's Club, you can expect a fantastic benefits package that includes competitive pay, health coverage (medical, vision, dental), 401(k), paid time off, and additional perks such as discounts, adoption and surrogacy expense reimbursement, and educational benefits under the Live Better U program.

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What is the hourly wage for a Forklift-Merchandising Associate at Sam's Club?

The hourly wage range for a Forklift-Merchandising Associate at Sam's Club is competitive, starting from $19.00 to $26.00, depending on your experience and specific circumstances. Extra compensation may also be provided through premiums based on your schedule and work performance.

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Common Interview Questions for Forklift-Merchandising Associate
What experience do you have with operating forklifts?

When asked about your forklift experience, emphasize any certification you hold, the type of forklifts you have operated, and any specific operational tasks you've performed. Be sure to mention how you prioritize safety and efficiency in your work.

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Can you describe a time when you provided excellent customer service?

To tackle this question, share a specific example showcasing how you went above and beyond to help a customer, perhaps by quickly resolving an issue or providing valuable information. Highlight the importance of communication and empathy in customer service.

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How do you manage multiple tasks in a fast-paced environment?

Discuss your strategies for prioritizing tasks, such as using lists or digital tools to track progress, and your ability to adapt to changing demands. Mention any relevant experience where you successfully balanced multiple responsibilities.

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What steps do you take to ensure workplace safety?

Speak to your understanding of safety regulations and protocols related to forklift operation and material handling. Include specific practices you've implemented in past positions, such as conducting safety sweeps or reporting hazards.

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How would you handle a conflict with a team member?

Demonstrate your conflict resolution skills by outlining a step-by-step approach, such as addressing the issue directly, maintaining professionalism, and seeking a compromise. Emphasize the importance of teamwork and maintaining a positive work environment.

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What do you know about Sam's Club and our values?

Show your familiarity with Sam's Club by discussing the company's commitment to quality service, community involvement, and employee well-being. Relating to these values indicates that you're a good cultural fit for the team.

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Describe your experience with inventory management.

Share your experience with receiving, stocking, and organizing inventory. Discuss specific systems or technologies you have worked with, and how you ensure that inventory is accurately tracked and maintained.

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How did you overcome a challenge in your last role?

Provide an example that illustrates problem-solving skills. Share the challenge, the actions you took, and the positive outcome, focusing on how you learned from the experience.

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Why do you want to work at Sam's Club?

Your answer should reflect your genuine interest in contributing to Sam's Club's mission. Discuss your passion for customer service and how you are excited about the opportunities for career advancement and benefits offered.

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What are your long-term career goals related to merchandising and logistics?

Articulate your aspirations within the merchandising and logistics field, perhaps how you aim to develop your skills or advance into a supervisory role. Tie your goals back to Sam's Club, showcasing your commitment to growth within the company.

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Full-time, on-site
DATE POSTED
March 29, 2025

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