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Overnight Stocking Manager

Position Summary...What you'll do...Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implementbusiness solutions; and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; andproviding process improvement leadership to ensure a high quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing andassisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring andensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; settingclear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusionawareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability forand measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promotingcontinuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; andensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity byimplementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executingbusiness processes and practices. Leadership Expectations Respect for the Individual: Builds high-performing, diverse teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform. Respect for the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Attracts and retains the best, diverse talent; empowers and develops talent; and recognizes others' contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans. Service to the Customer/Member: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $65,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- Regional Pay Zone (RPZ) (based on location)- Sales Volume Category (SVC) (based on facility sales volume)- Complex Structure (based on external factors that create challenges)Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year'ssupervisory experience.For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specificCriminal Background Check (CBC) and Firearms Authorized Training.For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require acurrent state issued Certificate of Eligibility.Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, OpenDoor trainings, etc.).Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firingPrimary Location...100 Se 29Th St, Grand Rapids, MN 55744-4043, United States of America
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What You Should Know About Overnight Stocking Manager, Walmart

Are you ready to take the lead as an Overnight Stocking Manager at Walmart in Grand Rapids, MN? This is not just a job; it’s a chance to make a significant impact on the store team and ensure our shelves are stocked for our fantastic customers. In this role, you'll be responsible for guiding and developing your team of associates, providing them with the support and training they need to excel. You’ll be walking the aisles, engaging with your team, and sharing valuable feedback to help everyone thrive. Your exceptional customer service will shine as you reinforce our One Best Way service model, addressing any customer needs and leading community outreach programs. Financial savvy? You’ll be reviewing P&L statements and working on budget management to help drive sales and profits in your area. As a leader, you will hire, train, and mentor your associates, creating an inclusive environment where everyone feels valued and heard. By fostering a culture of continuous improvement and open communication, you’ll motivate your team to reach their full potential. Plus, enjoy a competitive salary ranging from $65,000 to $80,000, along with a fantastic array of health and financial benefits. With Walmart's commitment to education through the Live Better U program, you won’t just support your team; you’ll have opportunities for your personal and professional growth too. If you're passionate about leadership, customer service, and community impact, we can't wait for you to join us at Walmart and be a part of something special.

Frequently Asked Questions (FAQs) for Overnight Stocking Manager Role at Walmart
What are the responsibilities of an Overnight Stocking Manager at Walmart in Grand Rapids, MN?

As an Overnight Stocking Manager at Walmart in Grand Rapids, MN, you'll engage your team to ensure smooth store operations during the night shifts. Your responsibilities include training and mentoring associates, maintaining high customer service standards, managing budgets, and driving financial performance through effective inventory management. You'll be a key player in executing business objectives and addressing customer needs, ensuring that every associate feels supported and empowered in their roles.

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What qualifications do I need to apply for the Overnight Stocking Manager position at Walmart?

To be considered for the Overnight Stocking Manager role at Walmart in Grand Rapids, MN, you will need either two years of college, a year of retail experience combined with supervisory experience, or two years of general work experience along with a year in a supervisory position. Having a Bachelor's degree in Business Management is a preferred qualification, showcasing your readiness for leadership in a retail environment.

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What benefits does Walmart offer for the Overnight Stocking Manager role?

Walmart provides a comprehensive benefits package for the Overnight Stocking Manager position which includes competitive pay, health coverage (medical, vision, and dental), a 401(k) plan, paid time off, and performance-based bonuses. Additionally, associates have access to the Live Better U education program, allowing for advancement through educational opportunities fully funded by Walmart.

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How does Walmart support career development for an Overnight Stocking Manager?

Walmart strongly believes in the growth of its associates, particularly for the Overnight Stocking Manager role. You will have access to the Live Better U education benefit program, which offers a range of programs from high school completion to bachelor’s degrees. Mentorship opportunities and continuous training ensure you build the necessary skills to advance your career and effectively lead your team.

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What does a typical day look like for an Overnight Stocking Manager at Walmart?

A typical day for an Overnight Stocking Manager at Walmart in Grand Rapids, MN begins with strategizing the night’s operations, prioritizing tasks for associates, and conducting walk-throughs to ensure high standards of merchandising. You will lead team meetings, address customer inquiries, manage inventory, and collaborate with your team to maximize sales while fostering a positive work environment.

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Common Interview Questions for Overnight Stocking Manager
How do you handle conflicts among your team members as an Overnight Stocking Manager?

When addressing conflicts among team members, it's essential to approach the situation with empathy and clear communication. I would first listen to both sides to understand their perspectives, then facilitate a discussion to encourage teamwork and resolution. Fostering an environment of open dialogue often leads to greater collaboration and respect among team members.

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What strategies would you implement to improve the stocking process?

To enhance the stocking process, I would analyze the current workflow and identify any bottlenecks. I would implement training sessions focusing on efficiency and possibly introduce new technology or tools to streamline inventory management. Encouraging team input during these assessments also helps identify practical solutions and fosters leadership among associates.

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How do you prioritize tasks when managing a diverse team at Walmart?

Prioritization within a diverse team begins with clear communication of goals. I assess the most urgent tasks first and delegate according to each team member's strengths. Regular check-ins ensure that everyone remains aligned with our objectives and allows for adjustments based on evolving needs or urgent customer demands.

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Can you describe a time you improved customer service in a retail setting?

In a previous role, I initiated a customer feedback program that directly influenced our service strategies. By actively collecting and analyzing customer feedback, we identified areas for improvement and implemented targeted training for associates. This not only helped enhance customer satisfaction ratings but also empowered team members to take ownership of their roles.

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What methods do you employ to monitor your team's performance effectively?

To monitor team performance, I use a combination of regular evaluations, one-on-one check-ins, and peer feedback. Establishing key performance indicators helps provide objective metrics, while personal observations and team discussions foster a supportive atmosphere for addressing any challenges and celebrating successes.

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How do you drive employee engagement within your team?

Driving employee engagement is about creating an inclusive environment. I encourage open communication, recognize individual contributions, and promote professional growth opportunities. By involving associates in decision-making processes and offering consistent feedback, I help create a motivated team ready to meet our goals.

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How do you adapt to changes in company policy or procedures?

Adapting to changes in policy entails a proactive approach; I take the time to thoroughly understand the changes, evaluate their implications on daily operations, and communicate effectively with my team. By providing training or resources, I ensure that associates feel informed and confident in adjusting their workflows accordingly.

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Describe how you would train a new associate.

Training a new associate starts with clear onboarding. I would ensure they understand the company's standards, provide job-specific training sessions, and pair them with a seasoned team member for shadowing. Continuous support and encouraging questions create a comfortable learning environment where they can thrive.

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What role does data play in your decision-making as an Overnight Stocking Manager?

Data informs all my decisions as an Overnight Stocking Manager. I analyze sales trends, inventory levels, and customer feedback to identify areas for improvement. Using data-driven insights helps optimize operations, align staffing needs, and enhance overall customer satisfaction.

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How would you create a culture of continuous improvement on your team?

Creating a culture of continuous improvement starts by fostering openness to feedback and learning. I encourage regular team meetings where everyone shares ideas and insights. Recognizing and rewarding innovative practices cultivates an atmosphere where associates feel empowered to suggest changes that enhance our workflow and customer experience.

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December 20, 2024

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