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Principal UX Designer - job 2 of 17

Position Summary...What you'll do...Principal UX DesignerAbout the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers - whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis .This opportunity is in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.As a Principal UX Designer , you'll set the vision for the best customer and associate experience s and collaborate closely with cross-functional partners . You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You'll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you 'll cr aft experiences that are intuitive to use and accessible for all.You'll sweep us off our feet if you have...• You have a strong point of view and are an effective champion for design and inclusive experiences.• A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.• A strategic mindset and a system thinking approach to taking the complex and make it simple.• Ability to produce great work in short timeframes , multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.• Experience facilitating Design Thinking in your cross-functional teams.• Comfort with ambiguity and ability to motivate teams and partners.• Find joy in leading by doing. You inspire, coach, and contribute to our team culture.• A self-starter mindset who is well organized and always looking to improve things.You'll make an impact by:• Designing at the highest level of craft for a broad population of Walmart customers.• Leading a program of work and collaborating seamlessly with cross-functional partners through delivery .• Creating the experience strategy and setting the design direction for the program that delivers on the user needs and business goals.• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.• Engaging the design research team at the right points during the design process to ensure the right insights inform the work• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Creating scalable experiences in partnership with our Design System team.• Working with our Design System team to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Collaborating seamlessly with cross-functional partners.• Staying up to date with the latest trends, in and out of retail.Preferred qualifications:• Degree in HCI, Information Architecture, Digital Design, or similar and at least 5-7 year s of experience in product design .• Have a fantastic portfolio of elegant design solutions.• Excellent written and verbal communication.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.#experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $110,000.00-$220,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Principal UX Designer, Walmart

As the Principal UX Designer at Walmart, located in the heart of Bentonville, Arkansas, you’ll join a talented design team dedicated to crafting enriching experiences that uplift the daily lives of millions. The vision? To weave dignity and accessibility into our designs, ensuring everyone – regardless of their background – can enjoy top-notch retail experiences. In this dynamic role, you'll leverage your expertise in Design Thinking to collaborate with cross-functional partners, facilitate design sprints, and create rapid prototypes that spark innovation. Your storytelling prowess will be essential as you present design concepts to stakeholders, igniting enthusiasm and guiding them through the intricacies of your work. With a focus on creating intuitive and inclusive experiences, you'll balance user needs with business objectives, leading projects that truly make an impact. Your previous experience in fast-paced environments and a solid portfolio of product design will set you apart, as you multitask across various projects while championing a culture of creativity, collaboration, and continuous improvement. Volunteer your leadership skills by mentoring team members and driving the implementation of the Design Thinking philosophy throughout the organization. At Walmart, we believe in the power of design to enhance customer engagement and satisfaction, and as our Principal UX Designer, you'll play a pivotal role in shaping the future of retail for the better.

Frequently Asked Questions (FAQs) for Principal UX Designer Role at Walmart
What are the main responsibilities of a Principal UX Designer at Walmart?

As a Principal UX Designer at Walmart, your main responsibilities include setting the strategic design direction for user-centric experiences, collaborating with cross-functional teams to drive design processes, facilitating design thinking workshops, and creating prototypes. You will be actively involved in user research, working closely with the design research team to use insights effectively throughout the design lifecycle.

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What qualifications are necessary to become a Principal UX Designer at Walmart?

To be considered for the Principal UX Designer position at Walmart, you typically need a Bachelor's degree in UI/UX design, graphic design, or a related field, along with at least 5 years of hands-on experience in product design. Alternatively, 7 years of relevant experience can be accepted. A strong portfolio showcasing your design solutions and a strategic mindset are also essential.

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What design methodologies does Walmart prioritize for the Principal UX Designer role?

Walmart values design methodologies rooted in Design Thinking principles, emphasizing user empathy, rapid prototyping, and iterative testing. As a Principal UX Designer, you will utilize these methodologies to refine product experiences based on real user insights and feedback, promoting inclusive and effective design solutions.

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How does the Principal UX Designer contribute to Walmart's mission?

The Principal UX Designer at Walmart contributes to our mission by leading the design of intuitive and accessible experiences for all customers. By embracing inclusivity and drawing on user feedback, you ensure that our products resonate with a diverse audience, directly impacting customer engagement and satisfaction across the retail landscape.

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What benefits does a Principal UX Designer at Walmart receive?

As a Principal UX Designer at Walmart, you can expect a comprehensive benefits package, including competitive pay, performance-based bonuses, health insurance options, a robust 401(k) plan, paid parental leave, and generous PTO. Additionally, resources for personal and professional development, such as tuition reimbursement through our Live Better U education program, are also available.

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Common Interview Questions for Principal UX Designer
Can you describe your design process as a Principal UX Designer?

In my design process as a Principal UX Designer, I prioritize understanding the user through comprehensive research and empathy mapping. I facilitate collaborative workshops with stakeholders to gather insights, and I rapidly prototype solutions that are iteratively tested. My goal is to balance user needs with business objectives, always ensuring the designs are inclusive.

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How do you handle feedback on your designs?

I welcome feedback on my designs as an essential part of the creative process. I encourage open dialogue and discussions, actively listening to all stakeholders. I then take that feedback and assess it against our design principles and user needs to determine the best path forward, ensuring a collaborative environment.

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What role does storytelling play in your design presentations?

Storytelling is a vital aspect of my design presentations. It helps convey the rationale behind design decisions, offering context to stakeholders. By sharing stories rooted in user research and the design's impact, I create a narrative that resonates with the audience, making the designs more relatable and compelling.

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How do you facilitate collaboration among cross-functional teams?

I facilitate collaboration among cross-functional teams by establishing clear communication channels and shared objectives. I organize regular brainstorming sessions and design sprints, ensuring that every team member's voice is heard. I also advocate for an inclusive environment where diverse perspectives can lead to innovative solutions.

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Describe a challenging design problem you’ve solved.

A challenging design problem I faced involved redesigning an existing product that had received user complaints about usability. I conducted user interviews to identify pain points and collaborated with my team to ideate potential solutions. After multiple iterations and user testing, we were able to significantly enhance the product's user experience, leading to positive feedback.

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How do you prioritize tasks when managing multiple projects?

When managing multiple projects, I prioritize tasks based on urgency, impact, and alignment with user needs and business goals. I utilize project management tools to keep track of deadlines and responsibilities while ensuring I remain flexible to accommodate any changes in priorities that may arise.

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What strategies do you use to keep up with design trends?

To stay updated with design trends, I regularly read industry publications, participate in webinars, and attend design conferences. I also follow influential designers on social media and engage in online design communities, which helps me stay connected and inspired by new ideas and innovations.

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How do you ensure your designs are inclusive?

I ensure my designs are inclusive by following best practices in accessibility and usability. I conduct user testing with diverse groups to understand various needs, applying guidelines such as WCAG standards in my work. This approach allows me to create products that are accessible and valuable to all users.

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What impact do you aim to make as a Principal UX Designer?

As a Principal UX Designer, my aim is to create impactful and memorable user experiences that not only meet business goals but also enhance the everyday lives of users. I strive to foster a design culture within the organization that values innovation, inclusivity, and empathy.

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How would you present your design rationale to leadership?

When presenting my design rationale to leadership, I focus on articulating the problem, the research insights that informed my design decisions, and the expected outcomes. I use visuals, prototypes, and storytelling techniques to convey my message effectively while engaging the audience and inviting questions.

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DATE POSTED
December 21, 2024

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