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Position Summary...What you'll do...The Senior Manager, Global Communications, will provide communications and public relations support for Walmart's U.S. End-to-End Last Mile Delivery teams. Reporting to the Director, Global Communications, the senior manager will be a storyteller - responsible for identifying and implementing new and innovative ways to promote Walmart's last mile delivery services; influencing internal and external communications within the business; serving as company spokesperson and a communications counselor to business unit leadership.Develop strategic communication plans by meeting with senior company officers and participating in cross-functional teams.• Counsel leaders on the most effective communication methods.• Balance changing and competing priorities while guiding strategic thinking for business partners as they develop plans.• Draft, design, review and edit internal and external communications.• Advise on the creation of communication elements related to global strategy.• Manage the distribution of communications according to plan.• Evaluate and ensure effectiveness of global communication plans and projects by establishing metrics and measures of success.• Research current, past and future messaging and approaches to identify potential risks and improvement opportunities.• Protect the brand and ensure company initiatives achieve intended outcomes.What you'll bring:• Robust knowledge of public relations and strategic communications in a B2C and/or B2B environment• Experience working in or with public relations agencies.• 5 years' experience in corporate communications, public relations, marketing, or related area.• Creativity and a desire to tell a story on large scale to diverse audiencesThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits and Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum Qualifications: Bachelor's degree in Journalism, Communications, Public Relations, or related field and 4 years' experience in corporate communications, public relations, or relevant area OR 6 years' experience in corporate communications, public relations, or relevant area. 1 year's supervisory experience or experience leading cross-functional teams.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Supervising AssociatesPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Senior Manager, Global Communications - Corporate Affairs, Walmart

Are you a master storyteller with a passion for corporate communications? As the Senior Manager of Global Communications at Walmart, based in the vibrant city of Goshen, AR, you'll play a pivotal role in shaping the narrative around our U.S. End-to-End Last Mile Delivery teams. In this dynamic position, you’ll be responsible for crafting compelling communication strategies, engaging both internal stakeholders and external audiences. You will work directly under the Director of Global Communications, serving as both a spokesperson and a trusted advisor to business unit leaders. Your tasks will include developing strategic communication plans, counseling executives on effective messaging, and drafting impactful internal and external communications. If you have the experience in corporate communications or public relations and are driven by creativity and storytelling, this could be the perfect opportunity for you. You will not only lead communication efforts but will also evaluate the effectiveness of global communication initiatives. With a strong emphasis on innovation, your role will be instrumental in protecting and enhancing Walmart's brand, ensuring that our last-mile delivery services are not just known but celebrated. Join us in redefining how over 275 million customers live better every week and help them understand the full scope of what we can offer. Come be a part of a company that values diversity, sustainability, and community involvement, where you can truly excel in your career while making a difference!

Frequently Asked Questions (FAQs) for Senior Manager, Global Communications - Corporate Affairs Role at Walmart
What are the responsibilities of a Senior Manager of Global Communications at Walmart?

The Senior Manager of Global Communications at Walmart is responsible for developing strategic communication plans for the U.S. End-to-End Last Mile Delivery teams, acting as a counselor to senior leaders, and drafting compelling internal and external communications. This role involves storytelling to promote delivery services, evaluating communication effectiveness, and managing communications distribution to align with company initiatives.

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What qualifications are required for the Senior Manager of Global Communications role at Walmart?

To qualify for the Senior Manager of Global Communications at Walmart, candidates must possess at least a Bachelor's degree in Journalism, Communications, Public Relations, or a related field, alongside a minimum of 4 years of experience in corporate communications or public relations. Supervisory experience and an understanding of both B2B and B2C communications are preferred.

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How does the Senior Manager of Global Communications contribute to Walmart's brand?

The Senior Manager of Global Communications plays a crucial role in protecting and enhancing Walmart's brand by implementing effective communication strategies and ensuring the delivery of key messages that resonate with diverse audiences. By telling engaging stories and advising on communication methods, this position helps cultivate a positive public perception of Walmart's last-mile delivery services.

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What skills are valuable for a successful Senior Manager of Global Communications at Walmart?

Successful candidates for the Senior Manager of Global Communications at Walmart should possess strong public relations skills, strategic communication abilities, creativity, and the capacity to manage multiple priorities effectively. Excellent storytelling skills, coupled with a robust understanding of communication metrics, will also be instrumental in this role.

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What benefits does Walmart offer for the Senior Manager of Global Communications position?

Walmart offers a range of benefits for the Senior Manager of Global Communications position, including competitive pay, performance-based bonus awards, comprehensive health coverage, a 401(k) match, paid parental leave, and PTO. Additionally, associates can take advantage of educational benefits, including tuition reimbursement and other wellness programs.

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Common Interview Questions for Senior Manager, Global Communications - Corporate Affairs
Can you describe your experience with corporate communications?

When answering this question, detail your previous roles in corporate communications, focusing on specific projects you've managed, challenges you've faced, and how you successfully communicated key messages to diverse audiences.

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How do you measure the effectiveness of a communication strategy?

To answer this, discuss your approach to setting clear objectives and key performance indicators (KPIs) for communication initiatives. Explain how you've previously collected data to assess outcomes and make necessary adjustments.

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What strategies do you use to craft an engaging story?

Share your storytelling processes, emphasizing your creativity and ability to connect emotionally with your audience. Provide examples of narratives you've created that successfully engaged stakeholders.

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How do you handle communication during a crisis?

Explain your method for developing a crisis communication plan, emphasizing the importance of transparency, timely updates, and maintaining stakeholder trust. Share a relevant example if possible.

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Describe a time you influenced a senior leader's communication strategy.

Detail a specific situation where your counsel significantly impacted a leader's approach to communication. Highlight your persuasive skills and ability to back your advice with data or insights.

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What role does social media play in your communication strategies?

Discuss your understanding of social media's impact on corporate communications and how you’ve utilized platforms to engage audiences and share pivotal company messages effectively.

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How do you prioritize competing communication projects?

Talk about your organizational skills and techniques for assessing project urgency and importance. Describe how you communicate priorities to your team and stakeholders.

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What recent trends in communications do you find most impactful?

Share your insights into current trends, such as digital storytelling, enhanced use of video content, or the importance of data-driven decision-making, illustrating your knowledge of the evolving communication landscape.

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Can you give an example of a successful campaign you led?

Provide a detailed account of a campaign you managed, emphasizing your role, the objectives, execution, and the results. Highlight any innovative techniques you employed that made the campaign successful.

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How do you stay updated on industry trends and developments?

Explain your methods for keeping up with industry trends, such as following thought leaders on social media, attending webinars, participating in professional organizations, and reading relevant publications.

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DATE POSTED
December 1, 2024

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