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Senior, Systems and Infrastructure Engineer

Position Summary...

What you'll do...

Additional Job Description

The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech’s Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience.

What you'll do:

  • Deploy, configure, and maintain enterprise conference room technology solutions across multiple locations, with a focus on Android-based systems.
  • Implement infrastructure upgrades and refreshes, ensuring system reliability, performance, and standardization.
  • Migrate and integrate conferencing platforms and hardware to align with evolving enterprise needs.
  • Troubleshoot and resolve hardware, software, and network issues affecting room systems, especially those related to Android devices.
  • Automate workflows for deployment, monitoring, and device management to improve operational efficiency.
  • Monitor system performance and proactively address potential latency, connectivity, and AV integration issues.
  • Work closely with security teams to ensure compliance with enterprise security and access control policies.
  • Support the evaluation and testing of new technologies, ensuring compatibility and seamless user experience.
  • Document best practices, deployment guides, and troubleshooting procedures for internal teams.
  • Collaborate with cross-functional teams, including IT, AV engineers, network teams, and vendors, to deliver robust solutions.

What you'll bring:

  • Conference Room Technology: Experience with enterprise AV solutions, video conferencing platforms, and room automation.
  • Systems & Infrastructure: Strong background in Windows and android, system administration, and infrastructure management.
  • Networking & Security: Understanding of network configurations, firewall rules, and security protocols for AV solutions.
  • Cloud & On-Prem Integrations: Experience deploying on-prem and cloud-based conferencing solutions.
  • Automation & Scripting: Proficiency in PowerShell, Python, or other scripting languages for automating device management and monitoring.
  • Device Management: Hands-on experience configuring and managing AV hardware, scheduling panels, and peripherals.
  • Monitoring & Troubleshooting: Proficiency with logging, monitoring, and alerting tools to ensure system health and uptime.
  • Collaboration Platforms: Experience with major conferencing platforms (e.g., Zoom, Microsoft Teams).
  • Cloud Services: Azure or GCP.
  • Infrastructure & Device Management: Experience with configuration management tools, logging systems, and ITSM platforms.
  • Networking Protocols: SIP, WebRTC etc.
  • Security & Authentication: SAML,  Role-Based Access Control.

About Global Tech 
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.2 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption. 

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.


Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.


The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 3 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 5 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, information systems, information technology, or related area. and 1 Year of relevant experience in configuration management, developing automation for Provisioning and Orchestration, experience developing and managing service-level objectives (SLOs)/service level indicators (SLIs) for Infrastructure Service availability and performance., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

508 Sw 8Th St, Bentonville, AR 72712, United States of America
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Average salary estimate

$117500 / YEARLY (est.)
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$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior, Systems and Infrastructure Engineer, Walmart

Join Walmart's Global Tech team as a Senior Systems and Infrastructure Engineer based in Bentonville, AR, where your expertise will help support millions of associates worldwide. In this exciting role, you will deploy and configure enterprise conference room technology solutions, predominantly focusing on Android-based systems. You’ll also play a crucial role in upgrading and maintaining infrastructure to ensure peak performance and reliability. Collaborating with cross-functional teams, you will troubleshoot and tackle hardware and network issues, automate workflows for device management, and ensure compliance with security protocols. If you have a passion for cutting-edge technology and a keen interest in enhancing user experiences while working in a collaborative environment, this position offers a remarkable opportunity to make a tangible impact within the largest retailer in the world.

Frequently Asked Questions (FAQs) for Senior, Systems and Infrastructure Engineer Role at Walmart
What are the primary responsibilities of a Senior Systems and Infrastructure Engineer at Walmart?

As a Senior Systems and Infrastructure Engineer at Walmart, you will be responsible for deploying, configuring, and maintaining enterprise conference room technology solutions, particularly Android-based systems. Additionally, you will implement infrastructure upgrades, troubleshoot issues, and automate workflows to enhance operational efficiency.

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What qualifications are needed for the Senior Systems and Infrastructure Engineer position at Walmart?

To qualify for the Senior Systems and Infrastructure Engineer role at Walmart, you need either a Bachelor’s degree in computer science or a related field with three years of experience in technology infrastructure engineering, or five years of relevant experience without a degree. Knowledge in AV solutions, network configurations, and automation scripting languages is also required.

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How does Walmart’s Global Tech support employee development for a Senior Systems and Infrastructure Engineer?

Walmart’s Global Tech provides numerous programs for professional growth, including access to Live Better U, which covers tuition for various degrees and certifications. This commitment to education ensures that Senior Systems and Infrastructure Engineers can stay current in the rapidly changing tech landscape.

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What kind of technologies will I work with as a Senior Systems and Infrastructure Engineer at Walmart?

In this position, you will engage with a variety of technologies, including enterprise AV solutions, cloud services like Azure and GCP, video conferencing platforms such as Zoom and Microsoft Teams, and automation scripting languages such as PowerShell and Python to optimize device management.

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What benefits does Walmart offer to Senior Systems and Infrastructure Engineers?

Walmart offers an extensive benefits package for Senior Systems and Infrastructure Engineers, including competitive salaries, performance-based bonuses, 401(k) matching, health plans, paid time off, and unique programs like the stock purchase plan and parental leave.

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Common Interview Questions for Senior, Systems and Infrastructure Engineer
Can you describe your experience with enterprise AV solutions?

When discussing your experience with enterprise AV solutions, focus on specific projects you've worked on, the technologies you used, and the outcomes. Mention any troubleshooting methods you've employed and how you’ve collaborated with teams to ensure seamless operations.

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How do you approach troubleshooting hardware and software issues?

In answering this question, outline your systematic approach to troubleshooting. Discuss how you identify the root cause of issues, the tools you use for diagnosis, and the steps you take to rectify problems while minimizing downtime.

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What scripting languages are you proficient in, and how have you used them for automation?

Describe any experience you have with scripting languages like PowerShell or Python. Provide examples of tasks you've automated and the benefits that resulted from these automations, focusing on efficiency and operational improvements.

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How do you ensure compliance with enterprise security policies in your work?

Explain your familiarity with security best practices and protocols. Detail how you work with security teams, integrate security measures in your projects, and stay informed about updates or changes in compliance standards.

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What strategies do you use to monitor system performance?

Discuss the monitoring tools and techniques you utilize to track performance metrics. Emphasize the importance of proactive monitoring to anticipate and resolve issues before they affect users.

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Can you share an experience where you integrated new technology into existing systems?

Share a specific project where you successfully integrated new technologies. Highlight the challenges faced, your strategies for overcoming them, and the positive outcomes that resulted from the integration.

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How do you document best practices and troubleshooting procedures?

Talk about your systematic approach to documenting processes, including tools used and how you ensure that documentation is clear and accessible for future reference by team members.

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What experience do you have with cloud-based conferencing solutions?

Describe any cloud-based conferencing solutions you've deployed, the challenges you encountered, and how you ensured a smooth rollout while maintaining system security and user ease.

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How do you stay current with evolving technologies and industry trends?

Address your commitment to continuous learning through professional development, industry publications, webinars, and networking. Explain your proactive approach to applying new knowledge to your work.

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What are your methods for collaborating with cross-functional teams?

Outline your strategies for effective collaboration, such as communication tools used, regular check-ins, and your approach to resolving conflicts or differing opinions within teams.

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Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

"To save people money so they can live better.”

6312 jobs
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Full-time, hybrid
DATE POSTED
April 19, 2025

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