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(USA) Principal, UX Designer - Data Experiences - job 1 of 34

Position Summary...What you'll do...Principal UX Designer, Data ExperiencesAbout the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers - whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis.As a Principal UX Designer on the Data Experiences team, you will act as an accelerant, helping articulate the strategy and design for our internal data products and experiences. You will bring together and synthesize both familiar and forward-looking design for data practices for our partners across the business and help deliver clear and explainable data tooling and visualization. This work will allow you to innovate around design patterns that directly impact millions of customers via key financial , analytics, data science, ML, and operations systems. Whether w orking directly with data scientis ts on predictive models or realizing the necessary approach and structure of interactive information design , this role will help shape our direction when it comes to producing explainable UI, AI , and ML models that users understand and trust. Our goal is to streamline the B2B encounter with data informed decision-making processes and bring a consumer software grade sensibility to every Partner and Associate at Walmart. We want to optimize the data experiences that enable us to enable millions of households and families to save money and live better.You'll set the vision for best enterprise data experiences practice and create a space for cross-functional colleagues to collaborate. You'll set structure and context for the design team and they'll look to you for your expertise , em pathetic approach , holding your work as the standard .You are a systems thinker who has an aptitude for anticipating problem-solution loops with partner teams, can facilitate conversations, create concepts, run design sprints, build and deploy rapid prototypes to leverage the collective creativity of a fast, stakeholder-rich environment . You'll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design, shoulder-to-shoulder with your team.By innovating on the world's biggest stage, you will have the chance to shape the future of retail and beyond. If you are motivated by complex, purposeful challenges, being Principal UX Designer at Walmart could be the fit you've been looking for.In the Principal role we expect...• An ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority.• Excellent interaction, visual and prototyping skills with a keen understanding of trends in design practice.• Adept ness at leading user research (both qualitative and quantitative), forming a design strategy and influencing the product roadmap for your team.• C omfort with thinking at a high level about product strategy and articulating that vision to the broader team.• Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping.• Excellent oral and written communication skills, including the ability to articulate the rationale behind your design decisions.• Designers look to you for expertise in crafting scalable systems and managing stakeholders.• A self-starter mindset, well organized and always looking to improve things.• Experience defining processes and frameworks for the design team and your cross functional partners.You'll sweep us off our feet if you have...• Domain experience in data, analytics, or AI tools ...and a keen eye towards industry trends.• A demonstrable understanding of enterprise data ecologies and deep exposure building experiences that can drive coherent and user-friendly utility.• A strong design aesthetic, paired with excellent visual and interaction design skills; you can bring data to life in a familiar and compelling way.• Comfort with ambiguity along with an ability to motivate teams and partners.• Ability to consume deep strategic data and insights to produce meaningful experiences for business partners and associates.• A demonstrable track record working cross-functionally with shipping successful products in a fast-paced B2B environment.• A strategic mindset and systems thinking approach to embracing complex information and interaction design problems, transforming and delivering them as simple and delightful experiences.• A knack for connecting the dots across the organization with other related initiatives across the company while driving collaboration.• You thrive in an ever-changing environment and f ind joy in leading by doing. You inspire, coach, and contribute to our team culture.You'll make an impact by:• Designing at the highest level of craft for a broad population of Walmart customers.• Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals.• Proactively soliciting , leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.• Owning and driving a program of work and collaborating seamlessly with cross-functional partners.• Recruiting the best design talent and mentoring our growing team.• Thinking holistically so that we build true end-to-end experiences.• Multitasking across different projects and adapting to changing priorities.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.Preferred qualifications:• Degree in HCI, Information Architecture, Digital Design, Graphic Design or similar and 7+ years of experience in UX design.• Have a fantastic portfolio of elegant design solutions.• Excellent written and verbal communication.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $143,000.00-$286,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
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What You Should Know About (USA) Principal, UX Designer - Data Experiences, Walmart

Are you ready to shape the future of retail? Join Walmart as a Principal UX Designer for Data Experiences and take part in our mission to bring dignity and access to everyone through exceptional design. Your role in Berkeley, CA will have you collaborating with an award-winning design team to create engaging and user-friendly experiences that benefit millions of customers. You'll be at the forefront, synthesizing both proven and innovative design strategies to enhance our internal data products and help users navigate complex data environments effortlessly. By leveraging your expertise in storytelling and design patterns, you will impact financial, analytics, and operations systems, crafting experiences that users trust and love. You will lead design sprints, create interactive prototypes, and facilitate cross-functional collaborations, ensuring that your designs are not only visually stunning but also highly functional. With a keen focus on usability and aesthetics, you'll help bring data to life, making it accessible and understandable for both partners and associates. If you're an enthusiastic problem-solver with a passion for design excellence, this is the opportunity you've been looking for. Join us and inspire others with your innovative ideas as we design the best enterprise data experiences in retail together!

Frequently Asked Questions (FAQs) for (USA) Principal, UX Designer - Data Experiences Role at Walmart
What are the primary responsibilities of a Principal UX Designer at Walmart?

As a Principal UX Designer at Walmart, your key responsibilities include leading the design strategy for internal data products, facilitating creative problem-solving sessions, and running design sprints with cross-functional teams. You'll be expected to produce pixel-perfect designs alongside your team while ensuring that your design ideas align with business goals and technology requirements. Your role involves overseeing user research, design feedback, and maintaining effective communication across all stakeholders.

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What qualifications are required for the Principal UX Designer position at Walmart?

To qualify for the Principal UX Designer position at Walmart, candidates need a Bachelor's degree in UI/UX design or a related field along with at least 5 years of relevant experience in different design roles. Experience with user research methodologies, interaction design, visual design, and prototyping is also essential. Preferred candidates often hold a Master's degree or have a design certification and possess a strong portfolio showcasing their design skills.

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How does a Principal UX Designer at Walmart influence product roadmap?

A Principal UX Designer at Walmart plays a pivotal role in influencing the product roadmap by integrating user-centered design practices into the development process. By conducting user research and competitive analysis, you provide valuable insights that shape the design strategy. Collaborating closely with product teams, you communicate your vision, validate user needs, and ensure that design solutions are lined up with business objectives, ultimately guiding the product in a user-friendly direction.

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What are the benefits and perks of working as a Principal UX Designer at Walmart?

Working as a Principal UX Designer at Walmart comes with a comprehensive benefits package including competitive pay, a 401(k) match, stock purchase plans, and paid parental leave. You can also enjoy multiple health plan options, PTO, and the unique opportunity to participate in Walmart’s Live Better U education benefit program that covers educational expenses. This role particularly emphasizes career development, collaborative culture, and work-life balance, contributing to both personal and professional growth.

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What skills are essential for a Principal UX Designer at Walmart?

Essential skills for a Principal UX Designer at Walmart include excellent interaction and visual design capabilities, adeptness in leading user research, strong oral and written communication skills, and the ability to navigate complex data sets. A strategic mindset towards optimizing user experiences and strong storytelling abilities are also crucial. Additionally, familiarity with UI/UX tools, design systems, and a collaborative spirit to work effectively with cross-functional partners elevate your capacity to succeed in this role.

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Common Interview Questions for (USA) Principal, UX Designer - Data Experiences
Can you describe your design process when tackling a new project as a Principal UX Designer?

Certainly! My design process typically begins with thorough research, where I gather insights about the users and the business landscape. I then define the problem statements and collaborate with stakeholders to outline project goals. After brainstorming ideas, I move on to sketching and wireframing concepts, ensuring to leverage user feedback throughout the phases. This iterative process helps me refine designs into effective solutions before moving to high-fidelity prototypes.

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How do you approach user research as a Principal UX Designer?

User research is crucial to my design approach. I employ both qualitative and quantitative methods, such as interviews, surveys, and usability testing, to gain deep insights into user behaviors and pain points. I also analyze usability metrics and feedback to understand user needs better and use that data to inform and validate my design decisions. The goal is to create experiences that are as user-centered as possible.

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How do you balance user needs and business goals in your designs?

Balancing user needs with business goals is essential. I achieve this by aligning the design process with stakeholder expectations while continuously advocating for the user perspective during discussions. I make use of data from user research to demonstrate how certain design solutions can fulfill business objectives while enhancing the user experience. It’s all about finding that sweet spot that serves both parties effectively.

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What tools do you typically use in your design workflow?

In my design workflow, I utilize various tools depending on the project's phase. Prototyping tools like Figma or Sketch are key for creating interactive designs, while research tools like UsabilityHub or Typeform help collect user feedback. Additionally, I leverage project management tools like Jira or Trello to keep teams aligned and ensure collaborative input throughout the design process.

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How do you stay updated with design trends and technologies?

Staying updated with design trends is vital in this ever-evolving field. I frequently participate in webinars, attend design conferences, and follow reputable design blogs and forums. Engaging with the design community on platforms like LinkedIn or Dribbble also helps me share insights and learn from peers in the industry. Continuous learning is key to maintaining a fresh perspective on design practices.

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Can you give an example of a challenging design project and how you handled it?

Certainly! I once worked on a project where the user requirements were in constant flux. To address this, I established frequent check-ins with stakeholders to ensure we were aligned and adjusted the design priorities accordingly. I also facilitated design sprints to generate quick prototypes and gather early user feedback. This flexible approach allowed the team to pivot effectively, ultimately resulting in a successful launch.

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What role does empathy play in your design process?

Empathy is at the core of my design philosophy. Understanding the users’ emotions and frustrations leads to more meaningful solutions. I ensure empathy is woven into my process by actively listening to user feedback and putting myself in their shoes throughout every project phase. This practice not only informs design decisions but also fosters a connection between the product and its users.

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How do you handle feedback and criticism of your designs?

Receiving feedback is an integral part of the design process, and I view it as an opportunity for growth. I maintain an open mindset and approach criticism objectively, evaluating its merit in the context of the project's goals. Constructive feedback helps refine the work and often leads to innovative solutions. I engage in discussions with stakeholders to understand their perspectives and incorporate valuable suggestions.

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What strategies do you employ when collaborating with cross-functional teams?

Effective collaboration with cross-functional teams begins with establishing clear communication and mutual respect. I promote open dialogue to solicit diverse inputs and encourage every team member to voice their ideas. Regular workshops and brainstorming sessions are vital to building rapport among team members. I also map out timelines to keep everyone aligned and focused on our shared goals.

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How do you measure the success of your design solutions?

I measure the success of my design solutions through both qualitative and quantitative metrics. Post-launch, I analyze user interactions and gather feedback to assess usability and overall satisfaction. I set specific KPIs related to user engagement or task completion rates, and regularly review analytic reports to identify areas for improvement. Continuous iteration based on real user data is crucial for ongoing success.

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