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(USA) Senior UX Designer - job 1 of 50

Position Summary...What you'll do...About Walmart BusinessThis venture is a multi-billion-dollar opportunity, rooted in leveraging existing Walmart assets, building new capabilities, innovating business models, and laying the groundwork for a sizeable new business. We are seeking an experienced Senior Designer to work collaboratively toward a compelling MVP, keeping the user experience at the forefront. A strong UX designer, and forward thinker, this position calls for an entrepreneurial mindset and a passion for solving business problems with innovative solutions.About the roleIt's an exciting time to join us as this team is in its early stages, offering the chance to be part of our cultural, strategic, and operational development. You'll have the opportunity to shape the User Experience, work closely with the Business, Product and Technology teams, and contribute to an initial product that has the capacity to impact the future of retail. You'll have the chance to be an intrapreneur and build something truly impactful from the ground up-all while being backed by the strength of Walmart and having access to the assets of the world's largest omnichannel retailer.What you'll bring:• Driving the creation of designs, prototypes, and specifications that will advance the team's strategic and operational objectives.• Synthesizing ideas from multiple sources and across industries and geographies to identify UX needs / opportunities (including quantitative consumer insights, qualitative customer research, customer satisfaction indices, future trends and forecasts, and competitive landscape).• Participating in efforts to understand and address the root causes of customer behavior changes, including usability and brainstorming sessions.• Creating user experience tools, documentation, and processes by maintaining holistic viewpoint when tackling project decisions and defining scalable solutions frameworks.• Balancing creativity with the heritage and design assets of Walmart; embracing best practices.• Developing detailed design documentation and specifications required to implement design; reviewing project product requirements document to ensure correct translation of design and providing quality assurance feedback to Product and Engineering teams.• Working cross-functionally and building strong working relationships with key stakeholders.• Helping to build an inclusive team environment.• Acting with urgency.What you'll do:• An innovative thinker and creator.• Able to bring design thinking to life.• A great communicator, with strong presentation skills.• Able to translate design vision into cohesive, high usability, scalable, multi-channel customer experiences.• An empathetic advocate for customers, utilizing user-centered design best practices, and proactively anticipating requirements.• Able to partner collaboratively and prioritize effectively with peers (Business, Product, Engineering).• Experience in rapid prototyping.• Experience in B2B design and user experience (small and medium business, and/or enterprise).• Experience in eCommerce UX design.• Focused on adaptability, and continuous learning and improvement of user experience tools, and discovery and development processes for creativity, speed and efficiency.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability , and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comQualificationsOption 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Sunnyvale, California US-04396:The annual salary range for this position is $117,000.00-$234,000.00Bentonville, Arkansas US-30095:The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...2403 Se J St, Bentonville, AR 72716, United States of America
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What You Should Know About (USA) Senior UX Designer, Walmart

As a Senior UX Designer at Walmart, located in Farmington, AR, you will play a crucial role in shaping a revolutionary product designed to elevate the shopping experience. This is more than just a job; it's an opportunity to contribute to a multi-billion-dollar venture that's at the intersection of innovation and user experience. You'll collaborate with cross-functional teams comprising of Business, Product, and Technology professionals to develop a Minimum Viable Product (MVP) that can redefine the future of retail. If you're an innovative thinker who thrives in a dynamic environment, your role will involve crafting high-quality designs and prototypes while synthesizing insights from various data sources to identify user needs. We're looking for someone who balances creativity with a respect for Walmart's design heritage, ensuring that usability remains at the forefront of your work. You’ll be encouraged to bring your entrepreneurial mindset to life by tapping into the vast resources at Walmart to deliver solutions that not only meet but anticipate customer needs. This is your chance to make a meaningful impact while being supported by one of the world’s largest retailers. If the challenge of leading user-centric design resonates with you, you’ll find that this position is not just a job, but a stepping stone to greater innovations in eCommerce and B2B design. Your expertise will not only help in building a new product but also in creating an inclusive team environment that values diverse ideas and perspectives. Join Walmart and be part of a mission that goes beyond retail to connect with millions globally.

Frequently Asked Questions (FAQs) for (USA) Senior UX Designer Role at Walmart
What are the responsibilities of a Senior UX Designer at Walmart?

As a Senior UX Designer at Walmart, your primary responsibilities will include driving the creation of user-centered designs, developing prototypes, and collaborating closely with various teams to ensure the usability of the product. You'll also synthesize insights to address customer behavior changes and create inclusive design documentation.

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What qualifications do I need to become a Senior UX Designer at Walmart?

To qualify for the Senior UX Designer position at Walmart, you need either a Bachelor's degree in a relevant field along with 3 years of experience in UI/UX design, or you must have 5 years of related experience. A design certification or a Master's degree can enhance your profile further.

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What skills are necessary for the Senior UX Designer role at Walmart?

Essential skills for the Senior UX Designer role at Walmart include strong design thinking capabilities, a deep understanding of user-centered design practices, proficiency in prototyping tools, excellent communication and collaboration skills, and an adaptability to continuous learning in UX methodologies.

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How does Walmart support diversity and inclusion for Senior UX Designers?

Walmart is committed to creating an inclusive environment, and this extends to the Senior UX Designer role. The company values diversity by encouraging varied perspectives and ideas, thus fostering a workplace that respects and includes all voices, treating everyone as a valued member of the team.

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What are the benefits offered for the Senior UX Designer position at Walmart?

Walmart offers a comprehensive benefits package for the Senior UX Designer position, including competitive pay, performance-based bonuses, health insurance, a 401(k) with match, tuition reimbursement through the Live Better U program, and generous paid time off policies.

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Common Interview Questions for (USA) Senior UX Designer
Can you describe your design process as a Senior UX Designer?

A great way to answer this is by detailing your approach, including how you conduct user research, ideate, prototype, and test. Highlight your use of data-driven insights and collaboration with stakeholders to iterate designs that meet user needs.

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How do you balance creativity with business objectives?

Explain that prioritizing user experience does not mean abandoning business goals. Describe examples where your designs satisfied both user needs and business metrics, showing how you use KPIs to guide your creative process.

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What tools are you familiar with for prototyping and designing?

List the design tools you’ve used such as Sketch, Figma, Adobe XD, or InVision. Discuss how you select tools based on project requirements and your experience in creating rapid prototypes.

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Can you provide an example of a challenging design problem you faced?

Use the STAR (Situation, Task, Action, Result) method to describe a specific challenge, how you approached it, what solutions you implemented, and the positive outcome that resulted from your work.

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How do you gather and incorporate user feedback into your designs?

Detail your methods for collecting user feedback through usability testing, surveys, or direct interviews. Explain how you integrate this feedback into your design cycle to enhance user satisfaction.

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What is your experience with accessibility in design?

Discuss your commitment to implementing accessibility standards in your designs. Describe specific instances where you’ve created inclusive experiences and your familiarity with tools and guidelines like WCAG.

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How do you collaborate with cross-functional teams?

Share your strategies for effective collaboration, including clear communication, understanding team dynamics, and involving team members early in the design process to gather diverse insights for the project.

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What metrics do you use to measure the success of your designs?

Discuss key performance indicators (KPIs) you track, such as user engagement rates, customer satisfaction scores, conversion rates, or usability test results, illustrating that you focus on impact-driven design.

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How do you keep up with industry trends in UX design?

Mention your commitment to continuous learning through online courses, industry conferences, design communities, and keeping an eye on leading design publications and platforms, ensuring you stay at the forefront of innovation.

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Why do you want to work as a Senior UX Designer at Walmart?

Express your excitement for the opportunity to influence a global brand committed to diversity, the chance to work on innovative projects, and your alignment with Walmart’s mission to improve customer experiences through impactful design.

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DATE POSTED
December 15, 2024

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