Funding Specialist - Walser Automotive - Jaguar Land Rover of Wichita

At Walser Automotive, the Funding Specialist plays an essential role in the car buying process. Responsibilities include working closely with sales staff to address contract and funding issues, ensuring the security of client information, managing titling processes, collecting necessary lender stipulations, and maintaining accurate records in our systems. They also review deals for completeness to prepare them for processing and manage contracts to ensure timely payments.

To become a Funding Specialist at Walser Automotive, candidates should have previous experience in a fast-paced customer-focused environment and a background in support functions that meet deadlines. Strong communication skills, both written and verbal, are essential, alongside a positive attitude and teamwork orientation. Experience in automotive finance is a plus, but a willingness to learn and grow is just as important.

Walser Automotive offers a competitive benefits package for Funding Specialists, including medical, dental, and vision coverage, paid parental leave, and a 401K plan with employer matching. Additional perks include life insurance, pet insurance, and access to various employee resource groups that promote diversity and community engagement, ensuring employees feel valued and supported.

At Walser Automotive, we are deeply committed to diversity and inclusion, actively fostering a culture where every employee feels welcome and valued. Funding Specialists can engage in initiatives like our Employee Resource Groups, such as Women of Walser and Drive with Pride, which promote a sense of belonging and community within the workplace.

Success as a Funding Specialist at Walser Automotive hinges on superior organizational skills to manage multiple tasks effectively, exceptional communication abilities to interact with both clients and team members, and problem-solving skills to navigate the complexities of funding processes. A positive attitude and adaptability to change are also key traits that contribute to a Funding Specialist's success.

When answering this question, detail your previous roles where you handled similar contracts, emphasizing your attention to detail and accuracy. Highlight any specific tools or systems you've used, and discuss how you ensure compliance with regulations and internal standards.

A good response to this question includes discussing your time management skills. Share techniques like prioritizing tasks based on urgency and importance and any tools you use to remain organized. Provide an example of a time you successfully met a tight deadline.

Focus on your understanding of confidentiality and data protection policies. Explain the specific measures you've implemented in previous roles to safeguard customer data, such as secure filing systems or encrypted communications.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Describe the context, what the challenge was, the actions you took to address it, and the positive outcome of those actions, showing your ability to handle difficult situations.

It’s critical to demonstrate your attention to detail here. Share your strategies for ensuring accuracy, such as double-checking documents, implementing checklists, or reviewing procedures, and provide an example of how these practices led to successful outcomes.

Highlight your passion for helping clients achieve their automotive goals and working collaboratively with a dynamic team. Share personal values that drive your work ethic, such as integrity, commitment to excellence, and the impact of your contributions on customer satisfaction.

This question assesses your communication skills. Discuss your approach to simplifying complex concepts, using relatable language, and ensuring that the client easily understands the information. Emphasize active listening and confirming comprehension as key aspects of your communication style.

Mention specific software or systems you're experienced with, such as CDK or similar tools, and explain how those tools help improve efficiency and accuracy in managing funding processes. Share any relevant training or certifications you've obtained.

Discuss actions you take to connect with clients and teammates, such as active listening, showing empathy, and maintaining open lines of communication. Share experiences where building rapport led to enhanced collaboration or client satisfaction.

Here, convey your alignment with Walser Automotive's core values, including integrity and community engagement. Discuss what attracts you to their inclusive culture and your excitement about contributing to their mission and supporting their clients in a meaningful way.