Walser Automotive Group Sr. F&I Manager

As a Sr. F&I Manager at Walser Automotive Group, your primary responsibilities include developing and executing dealership F&I strategies, collaborating with Sales Managers to set objectives, ensuring compliance with F&I policies, reporting on F&I performance daily, and overseeing offsite deal structure. You’ll also provide hands-on support to customers and staff, implement training plans for sales team improvement, and maintain legal compliance.

To qualify for the Sr. F&I Manager position at Walser Automotive Group, candidates must possess proven managerial experience with at least one year in a Sales or F&I Manager role. Strong communication, multitasking, and customer service skills are essential, along with a valid driver's license and familiarity with OEM-required technology.

Walser Automotive Group provides an extensive benefits package for Sr. F&I Managers that includes medical, dental, and vision coverage, paid parental leave, life insurance, a 401K plan with employer matching, adoption assistance programs, and pet insurance. Additionally, employees enjoy discounts and the chance to partake in community service initiatives through the Walser Foundation.

In the role of Sr. F&I Manager, your contribution to team performance at Walser Automotive Group comes through coaching, conducting training sessions, and implementing action plans for those needing improvement. By sharing best practices and leading by example, you’ll inspire your team to meet and exceed performance objectives.

The core values guiding a Sr. F&I Manager at Walser Automotive Group include doing the right thing in all relationships, leading by example through tough challenges, exhibiting positivity that influences the team, and embracing change with an open mind. These values create a culture of support and excellence.

To effectively answer, share specific metrics you track such as penetration levels, customer satisfaction scores, and revenue growth. Emphasize your analytical approach to adjusting strategies based on performance data.

Highlight your hands-on experience in coaching and training, providing examples of training methods you've employed. Focus on how these practices have improved team performance and F&I results.

Discuss your familiarity with F&I regulations and the procedures you've established to ensure compliance within your team. Mention regular audits or training sessions that help maintain awareness and adherence.

Share your approach of first analyzing the root causes of underperformance, then implementing tailored action plans that include direct training, support from peers, and setting realistic yet challenging goals to foster growth.

Discuss innovative techniques you've successfully used in the past, such as incentivizing sales staff, enhancing product knowledge, or utilizing data analytics to refine your approach in meeting dealership goals.

Offer a specific example that highlights your problem-solving skills. Discuss the process you improved, the results achieved, and how it benefited the overall dealership performance.

Mention subscriptions to industry publications, attending conferences, participating in webinars, and networking with industry professionals to stay informed about evolving trends and technologies in the F&I space.

Provide a real-life scenario showcasing your communication and problem-solving skills. Explain the situation, your response, and how you turned a potential issue into a positive experience for the customer.

Emphasize the importance of collaboration among sales staff and management in achieving objectives. Share examples of how fostering teamwork has led to improved performance and morale.

Convey genuine interest in Walser Automotive Group’s values and commitment to excellence. Discuss how you align with their mission and how your skills can contribute to the dealership's continued success.