Market Optometrist Leader - Mid-Atlantic

As a Market Optometrist Leader at Warby Parker, your key responsibilities will include executing strategic initiatives to enhance doctor operations, engaging with optometrists to ensure their success, and partnering closely with leadership to optimize patient care. You'll also play a vital role in onboarding new ODs, providing mentoring, and overseeing operational KPIs such as eye exam bookings and patient experiences.

To step into the Market Optometrist Leader role at Warby Parker, you must be a Doctor of Optometry with a minimum of two years of clinical practice and at least one year in a leadership position. Additionally, you need a valid state license for the market in which you’ll be working and should possess strong clinical skills along with a proven ability to mentor and inspire others.

Warby Parker is committed to the growth of its Market Optometrist Leaders by providing ongoing professional development, mentorship programs, and opportunities for collaboration with industry leaders. This supportive environment ensures that you can continually advance your skills while enhancing the performance of your team.

The salary range for the Market Optometrist Leader role at Warby Parker is currently set between $145,000 and $175,000 USD. This compensation reflects the responsibilities of the role and the qualifications of the candidate, and it may vary based on individual experience and location.

A typical day for a Market Optometrist Leader at Warby Parker involves a mix of clinical responsibilities, operational management, and leadership tasks. You’ll engage with eye doctors to enhance their practices, analyze key performance metrics for your market, and collaborate with various teams to ensure that patient care is optimal across all independent locations.

When answering this question, discuss your approach to leadership, focusing on mentorship and collaboration. Provide examples of how your style has positively impacted team dynamics and patient care. Highlight experiences where you've supported ODs and fostered a culture of continuous learning.

Share specific instances where you've encountered operational challenges in your previous roles. Discuss the strategies you employed to address these issues and the outcomes. Emphasize your analytical skills and your ability to maintain patient satisfaction while meeting business objectives.

Talk about different initiatives you've led to enhance patient experiences. These could include simplifying appointment scheduling, improving communication with patients, or introducing new technologies. Make sure to relate your experience back to how these strategies align with Warby Parker’s mission.

Use this opportunity to discuss a specific training or mentorship program you’ve implemented. Highlight how you tailored the program to meet individual needs, the engagement level of the team, and the results achieved both for the optometrists and the practice.

Detail your organizational strategies that help you manage multiple priorities effectively. Include tools or methods that allow you to remain productive under pressure, and illustrate your ability to adapt to changing needs while keeping team morale high.

Discuss the various metrics and key performance indicators you track to measure success. Explain how you use this data to make informed decisions, support your team’s development, and enhance the patient experience across your operations.

Articulate your strategies for continuous professional development, including attending conferences, participating in workshops, or being involved in optometric organizations. This shows your commitment to staying informed and applying the latest practices in your role.

Provide a specific example of a conflict situation, detailing how you approached the issue. Talk about the communication techniques you used, how you fostered a resolution, and the positive outcome that ensued, showcasing your empathetic leadership style.

Discuss initiatives you've taken to establish a positive workplace culture, such as team-building activities, regular feedback sessions, or recognition programs. Share how these efforts contribute to employee satisfaction and enhanced patient care.

Reflect on your motivations for wanting to lead, emphasizing your passion for mentoring others and enhancing patient care. Share personal anecdotes that illustrate your commitment to the profession and how you envision shaping the future of eyecare through leadership.