Administrative Services Coordinator

About Water.org

1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible, and cost-effective because we believe that water is the way to empower a bright future that we can all share in, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 30 years, we’ve been providing women hope, children health and families a bright future. 

Job Overview 

The Administrative Services Coordinator is primarily responsible for supporting operational and executive effectiveness through delivery of defined, specialized administrative services and project support.   

Department Accountabilities 

• Impact Strategy, Leadership, and Execution   
• Portfolio + Account Management   
• Business Development   
• Business Metrics and Data Insights   
• Pre-Award and Post Award Administration   
• Project Management   
• Risk Identification   
• Advisory and Consulting Services   

Job-Specific Accountabilities

Office Administration 

Implements policies and standard operating procedures for administration of the organization’s legal entity, corporate safety and security, and coordination of office-based services. 

Regional Operations Support 

Schedules and coordinates meetings and events in support of the region and/or country office coordinating timing across international time zones and arranging audio and visual technology that meets participant needs.  Manages teams travel support services in line with the organization’s policies and procedures, such as booking travel, arranging transportation, hotels, coordinating visa requests. 

Documentation + Communication Support 

Maintains organized team SharePoint site and files, and ensure information is easily accessible. Drafts and edits general communications, correspondence, presentations, documents, and reports. Critically reviews and fact-checks materials provided to executives for clarity and quality.  

Executive Support 

Schedule meetings for and manage the calendar of the Regional Director; liaise with staff and external parties on availability of the Regional Director.   Submit timely, accurate, and policy-compliant expense reports on behalf of team members.  Maintain and/or monitor calendars, e-mails, deadlines, and appointments for management.  

Complexity + Problem Solving Skills 

• Ability to manage multiple deliverables simultaneously, driving each to timely completion.  
• Excellent communication skills and attention to detail.  

Key Competencies 

• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.    
• Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.    
• Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.    
• Values Differences – Recognizes the value that different perspectives and cultures bring to an organization.   
• Nimble Learning – Learns through experimentation when tackling new problems, using both successes and failures as learning fodder.   

Management Responsibility  

• ​Individual contributor with no subordinates.   

Required Qualifications & Experience 

• Bachelor’s degree and/or related equivalent working experience considered.  
• Three or more years of experience in an executive or administrative services position in a complex global operating environment.  
• Demonstrated success in creating a broad range of oral and written communication.  
• Advanced proficiency with MS Office software and applications.   
• Proficient (oral and written) in English.   

Travel Requirement 

• There is no travel requirement for this position.

Being authorized to work in the country posted is a precondition of employment.

Type and Estimated Length of Employment:

Indefinite

Salary/Benefits

This position offers country-specific benefits and market-based, competitive salary; as well as periodic review for merit and incentive pay based on organizational and personal achievement.

Water.org is an equal opportunity employer and is committed to providing an inclusive environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, pregnancy status, military and veteran status, genetic information, and any other status protected by law.  We provide qualified applicants and employees reasonable accommodation, when necessary, to enable individuals to complete the application process and/or perform the essential functions of the job. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We strive to build and maintain a diverse team that will advance our mission and work and encourage candidates from all backgrounds to apply.