Showroom Sales Consultant

About Waterworks

When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. 

What We Provide

What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day.  The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.

The Role

The Sales Consultant is accountable for exceeding established revenue generation goals and ensuring his/her book of business is profitable. This individual is the trusted resource to the client, recommending solutions while providing the highest level of service, integrity and professionalism. The Sales Consultant builds collaborative relationships with clients to continuously increase sales and to provide the excellent experience and service they have come to expect of the Waterworks brand.

As a Waterworks brand ambassador, Sales Consultants model the Waterworks Values of leadership/entrepreneurial drive, ability to execute and deliver on a fearless sales strategies, a customer-centric approach, with a passion for the Waterworks products.

• Market Waterworks brand and products to your assigned Waterworks client list, and client leads provided by the company. Generally, all marketing is the to the trade.
• Develop and maintain productive business relationships with your assigned Waterworks clients, to understand and capture business and sales opportunities
• Develop new client relationships through area and territory networking and by introducing your existing business contacts to the Waterworks brand and products
• Develop an outside marketing plan that will cultivate project quotes and orders in line with your assigned goals
• Utilize social media, networking and other avenues to develop and grow client relationships
• Meet with clients in their offices, virtually or in-showroom to present product lines and secure orders
• Effectively and confidently pitch the Waterworks’ line of products
• Meet or exceed assigned marketing, quote, order and sales goals
• Manage all phases of client projects including initial meetings, product specification and selection, providing quote and pricing, following up to close sale and take payment
• Provide monthly/weekly updates to your manager: pipeline and project status
• Manage and track all client marketing activities through use of our CRM system
• Provide a superior client experience to enhance long-term relationships, brand loyalty, and market share
• Actively identify and develop new business and relationships
• Actively participate in industry and showroom events; i.e. networking events, CEU presentations, lunch and learns, etc.
• Other projects and activities as needed to drive sales and/or grow market share

• 3+ years of outside/inside sales and/or business development experience in the high-end, luxury brand environment
• Proven track record of consistently meeting or exceeding sales and marketing quotas and goals
• Success with developing new business
• Exceptional communications skills, both verbal and written
• Digitally savvy
• Ability to listen and translate client’s needs into sales
• Strong persuasion, negotiation skills and the ability to influence others; close sales transactions/deals
• Self -motivated and possess the ability to manage multiple tasks and projects simultaneously
• Passion
• Working knowledge of Microsoft Office Suite; CRM and other sales tracking tools
• Plumbing and/or tile industry experience preferred
• Ability to market outside of the showroom up to 50% of week

Our Values

Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.

Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.

Own It: Be responsible for your results. Empower yourself and others to step forward and lead.

Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.

Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.

Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Waterworks may require physical requirements within its Showroom locations as follows:

Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques. Ability to maneuver effectively around showroom floor, stock room and office. Position could entail periods of standing, twisting, stooping, kneeling, squatting, bending and climbing. Licensed to drive preferred. Ability to travel locally or out of state.