Night Shift Manager- Transport & Logistics
New Onsite Location: Leeds
Working Hours: 12am-8am (Monday- Friday)
NEW SITE OPENING IN THE UK!
Join the heartbeat of our logistics network
At Wayfair, our delivery depots are the heartbeat of our logistics network, ensuring large parcel items make their way to customers quickly and seamlessly. Strategically positioned, these depots drive last-mile delivery operations, connecting our transportation network directly to customers’ doorsteps. With a focus on smooth operations and exceptional service, our depots are essential to delivering the fast, reliable, and customer-focused experience Wayfair is known for.
As a Night Shift Manager you will be responsible for overseeing night operations and leading daily dispatch, ensuring that freight is safely processed, prepared for delivery, and shipped to our customers. By managing Team Leaders, Associates, and Drivers you will facilitate seamless freight processing and delivery within our service area. In addition, you will monitor and report on KPIs and operational performance, implement process improvements to optimise efficiency and reduce costs, and act as the deputy for the Terminal Manager to ensure continuity of operations.
If you have experience of working in of logistics and supply chain operations, strong leadership skills and a customer-focused approach, this is an exciting opportunity to make an impact in a brand new, fast-paced site.
What You Will Do:
- Monitor and manage day-to-day operations and dispatch processes, ensuring timely and accurate deliveries and collections, while maintaining high service standards.
- Manage and coach warehouse staff, including organising and conducting necessary training activities.
- Handle staff performance, including conducting disciplinary actions and providing guidance to ensure adherence to company policies and standards.
- Monitor and report on key performance indicators (KPIs), report on operational performance, and take corrective action where necessary to meet targets.
- Identify areas for process improvements and implement strategies to optimize shipping efficiency and reduce costs.
- Overseeing and managing site Health & Safety aspects to ensure compliance with regulations, risk assessments, and safe working practices. This includes conducting safety audits , etc
- Act as the deputy for the Terminal Manager in their absence, ensuring continuity of operations and decision-making.
What You Will Have:
- Proven managerial/ supervisory experience successfully operating within a logistics, transport and /or supply chain function.
- Strong leadership skills with the ability to effectively manage, coach, and motivate teams; fostering a collaborative environment that drives performance and achieves operational goals.
- Effective people management techniques, demonstrating knowledge and understanding of conflict & resolution management and people recognition.
- Excellent communication skills, someone who can engage and collaborate with cross functional stakeholders at all levels.
- Ability to deliver on key performance indicators (KPIs) while continuously identifying opportunities for improvement.
- Good IT navigation skills including: MS Office Suite or Google Suite
Please note this is a ‘hands-on’ position where you are required to get involved in the day-to-day operations to ensure everything runs smoothly and efficiently.
If you thrive within logistics! Uniting teams, solving live problems, whilst meeting operational deliverables we can’t wait to hear from you.
Click APPLY & get chatting with one of our Recruiters.
# Disclaimer: Wayfair uses multiple job titles for advertising optimisation purposes however your internal title may differ from that on the advert.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
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Are you ready to take the reins in the fast-paced world of logistics? As the Night Shift Manager for Transport & Logistics at Wayfair, you’ll play a crucial role in our newly established depot in Leeds. Working from midnight to 8 AM from Monday to Friday, you'll become the heart of our operations, leading a talented team dedicated to delivering exceptional service. In this hands-on position, you’ll oversee nightly operations, championing your team to ensure freight is processed and prepared for prompt delivery. Your leadership will inspire Team Leaders, Associates, and Drivers to seamlessly manage dispatch processes and maintain the highest service standards. Monitoring KPIs and operational performance is key, and with your experience in logistics and supply chain, you’ll identify opportunities for process improvements and implement strategies that optimize our efficiency. And let’s not forget the essential aspect of health and safety; you’ll ensure compliance, conduct audits, and foster a culture of safety amongst your crew. This role is more than just management; it’s about nurturing talent and motivating your team to perform at their best. If you have a proven track record in logistics and a passion for leading and solving challenges, we can’t wait to see how you'll thrive in this exciting new opportunity!
We’re here to help everyone, anywhere create their feeling of home.
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