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Web Product Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Opportunity
Do you have a passion for building and creating personalized web experiences? Are you experienced in working with CMS, web analytics and MarTech applications? Do you want to be part of a growing team? Are you looking to be a key part in rolling out an integrated marketing & sales platform strategy? Are you an experienced product manager? If so, then we need you!
Position Summary
As part of the web team, the Web Product Manager will play a key part in building a connected web infrastructure and owning the Marketing stakeholder relationship. Your scope will be, but not limited to, athenahealth.com, epocrates.com and all other associated marketing web properties. You will partner with the Marketing web content team and ensure that our product and development team drive their success. You will be singularly responsible for the quality of the software that we deliver and ensure that scope and deadlines are committed to, communicated, and met.

Responsibilities
  • Lead our execution scrum team to ensure scope and deadlines are defined, and communicated
  • Managing and prioritizing the teams work to meet project milestones and deliverable dates
  • Manage the web product backlog
  • Manage our resource allocation against initiatives
  • Drive business requirements through lifecycle of the product
  • Provide recommendations on web design and layout to continuously strive towards stakeholder goals
  • Build out content management self-service capabilities and be responsible for the coordination and communication of training
  • Evaluate scrum team workflow processes and provide recommendations for continuous improvement
  • Serve as a trusted advisor to stakeholders; understand the business challenges and help advise on key decisions; make recommendations on build vs buy
  • Triage all incoming requests and remove obstacles for effective and efficient product delivery
  • Manage a portfolio of internal stakeholders (e.g., Marketing, Sales, IT partners)
  • Establish relationships with key stakeholders across athena
  • Contribute to platform optimization decisions
  • Contribute to the development of our product management team by lending your knowledge and experience to teach others

Education & Experience
  • Bachelor’s Degree or equivalent experience required
  • 3-5 years of product management experience; 5+ years of web experience
  • 2+ years working with stakeholders in a business environment, working across cross-functional groups
  • 2+ years of experience using CMS
  • Understanding of websites and their role in the digital marketing ecosystem
  • Domain Name management (registrars and DNS)
  • Excellent attention to detail and the ability to effectively multi-task while driving results
  • Experience working within agile methodologies preferred
  • Healthcare background a plus
  • Familiarity with the following technologies:
    • CMS Applications – e.g., Drupal
    • Personalization applications – e.g., Salesforce Personalization Cloud, Adobe Target
    • Web Analytics – e.g., Adobe Analytics, Google Analytics
    • CRM – e.g., Salesforce, Sales Cloud & Marketing Cloud
    • Knowledge sharing tools – e.g., Confluence
    • Collaborative tools – e.g., SharePoint, Microsoft teams etc.
    For candidates located in California, Colorado, New York City, and Westchester County (NY), please visit the following links for pay range information:
    https://www.athenahealth.com/salary-range/ca-tech-manager
    https://www.athenahealth.com/salary-range/co-tech-manager
    https://www.athenahealth.com/salary-range/ny-tech-manager
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at
taoperations@athenahealth.com
for assistance.
https://www.athenahealth.com/careers/equal-opportunity

It’s our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. With a thoughtful balance of humanity and technology, we’re able to uncover meaningful healthcare insights that can help cre...

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DATE POSTED
July 19, 2023

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