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CX Manager LATAM
Wellhub is a corporate wellness platform focusing on improving employee wellbeing. They are looking for a CX Manager to enhance customer experience across Latin America.
Skills
- Customer-centric approach
- Leadership skills
- Problem-solving abilities
- Analytical skills
- Tech-savvy
- Strong communication skills
Responsibilities
- Identify and implement process optimizations
- Track and analyze customer service metrics
- Oversee a team of CX specialists
- Develop quality assurance programs
- Collaborate with cross-functional teams
- Inspire and promote a culture of wellbeing
Education
- Experience in CX or Customer Support
- Management experience
Benefits
- Health, dental, and life insurance
- Flexible work options
- Paid time off and parental leave
- Career growth opportunities
- Wellness programs
To read the complete job description, please click on the ‘Apply’ button
Wellhub Glassdoor Company Review
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Make every company a wellness company.
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Full-time, hybrid
DATE POSTED
October 31, 2024
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