Senior Specialty Systems Operations Engineer

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S.Learn more about the career areas and business divisions at wellsfargojobs.com.About this role:Wells Fargo is seeking a Senior Specialty Systems Operations Engineeras part of Commercial and Corporate & Investment Banking Technology (CCIBT) with proficiency in the banking and finance sector. This position will be responsible for server and application production support in a 24x7 environment including automation development, performance tools and Build and Deploy.In this role, you will:• Lead or participate in managing all installed systems and infrastructure, moderately complex application upgrades and vulnerability remediation efforts, within the Systems Operations functional area• Contribute to increasing system efficiencies and lowering the human intervention time on related tasks• Lead team to meet moderately complex technical deliverables while leveraging solid understanding of technical process controls or standards• Act independently as a liaison for the platform team in support of daily inquiries, problem and incident management, project delivery, and escalations by following established guidebooks• Liaise with functional or operational managers to understand their current and future information needs and develop plans and schedules for integrating these needs into existing operations• Recommend solutions to resolve technical issues and achieve highest levels of systems and infrastructure availability by automating platform activities to lower human intervention time on related tasks• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability• Collaborate and consult with peers, mid-level managers, vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability and reliability• Provide training and mentoring to lower experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standardsRequired Qualifications:• 4+ years of systems engineering or technology architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education• 4+ years of application production support experience• 3+ years of experience with automation using PowerShell, Bash, or Python• 3+ years of Microsoft Windows and Red Hat Linux or UNIX server support experience• 3+ years of JAVA or .NET development and support experienceDesired Qualifications:• 3+ years of capital markets experience• Knowledge and hands-on experience with application observability tools like Splunk, ELK, Grafana and Prometheus• Knowledge and understanding of secure multi-protocol transmission services• Knowledge and understanding of PKI and SSL concepts• Experience with documentation tools like Visio, MS Word, Confluence, Excel and Splunk• Knowledge and understanding of DevOps principles• Experience supporting an enterprise-level environment• Ability to interact with all levels of an organization, including management• Strong team or technical leadership experience• Strong verbal, written, and interpersonal communication skillsJob Expectations:• This position is not eligible for visa sponsorship• Relocation assistance is not available for this position• Flexibility to work in a 24/7 environment, including weekends, holidays and in on call rotation• Ability to work additional hours as needed• Ability to work onsite at the posted location(s)• Ability to analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks, controls, and outputs using standard methodologies• Ability to analyze information and provide recommendations to address and resolve business issues for a specific business group.• Ability to guide and consult with IT management and technical staff regarding use of emerging technologies and associated services• Ability to participate in defining corporate implementation and integration strategies of new technologies• Ability to solve software and infrastructure issuesPosting Location(s):• 1525 W WT Harris Blvd., Charlotte, NC 28262• 194 Wood Ave S., Iselin, NJ 08830Posting End Date:12 Sep 2024• Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.