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Human Resources Business Partner

General SummaryResponsible for aligning business objectives with employees and management in designated business units. Formulates partnerships across the Human Resources function to deliver value-added service to management and employees that reflects the business objectives of the organization. Maintains an effective level of business literacy about the financial position and strategic plan(s) for their areas and its alignment to the greater WellSpan.Duties and Responsibilities• Participates in regular meetings with assigned leaders to discuss deliverables.• Consults with management, providing Human Resources guidance when appropriate.• Assists with reviewing trends and metrics in partnership with the Human Resources Center of Excellences (COEs) to help with developing solutions, programs and policies.• Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal counsel as needed/required.• Provides day-to-day performance management guidance to leaders (e.g., work complaints, disciplinary actions, coaching).• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.• Supports HR leaders in working with management staff on employee engagement initiatives.• Assists leaders and OL&D in administering the employee opinion survey and developing the action plans as needed.• Provides Human Resources policy guidance and bargaining agreement interpretation (where applicable).• Supports completion of various HR documentation as necessary.• Provides timely solutions or compromises to HR issues that serve the needs of the manager while maintaining the strategic interests of the organization. Informs HR Director and/or Senior HRBP when barriers occur so they can be resolved effectively.• Supports the HR aspects of any business unit restructures, workforce planning and succession planning.• Keeps HR Director and/or Senior HRBP informed of any potential training or leader coaching needs, and assists as needed.• Provides management with information or training related to various human resources topics such as performance evaluations, counseling techniques, and proper incident documentation.• Assists with reviewing data from sources such as exit interviews or manager and employee interactions, and brings opportunities for improvement forward to the HR Director and/or Senior HRBP.• Coordinates Unemployment Compensation process including accurate and timely completion of UC information requests. Working with TPA and or legal counsel to prepare for UC matters and hearings.• Provides support for preparation of HR information as it relates to regulatory surveys, entity orientation, employee file review requests and other similar requests.• May provide coverage for other HRBPs as needed.Common Expectations:• Maintains established policies and procedures, objectives, quality assessment and safety standards.• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.QualificationsMinimum Education:• Bachelors Degree RequiredWork Experience:• 3 years Relevant experience. RequiredCourses and Training:• Professional in Human Resources (PHR) Upon Hire Preferred and• SHRM Certified Professional (SHRM-CP) Upon Hire Preferred or• SHRM Senior Certified Professional (SHRM-SCP) Upon Hire PreferredKnowledge, Skills, and Abilities:• Experience Interpreting and upholding collective bargaining agreements, collaborating with union representatives, and navigating discussions between others to resolve conflicts preferred• Excellent verbal and written communication skills.• Excellent interpersonal and customer service skills.• Excellent organizational skills and attention to detail.• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.• Excellent time management skills with a proven ability to meet deadlines.• Strong analytical and problem-solving skills.• Proficient with Microsoft Office Suite or related software.• Strong facilitation/presentation skills.• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.WellSpan Chambersburg HospitalEstablished in 1895 and located in the heart of Franklin County, WellSpan Chambersburg Hospital has long served its South Central Pennsylvania community with award-winning care. WellSpan Chambersburg Hospital's 274-bed facility provides a community of 156,000 residents full-range inpatient, outpatient and emergent care services. The hospital is noted for its leading-edge technology and full range of medical services, including award-winning heart and stroke care, a cardiac catheterization lab, a family birthing unit and Level II NICU, inpatient rehabilitation, a wound center with hyperbaric oxygen therapy, and surgical services, including robotic surgery. At WellSpan Chambersburg Hospital, we work together to provide our neighbors with important health-related programs focused on disease prevention and management, early detection screening, and tools and resources to prevent disease through health fairs, seminars, children's events, "fun runs," and more. WellSpan Chambersburg Hospital was one of several WellSpan hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.

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What You Should Know About Human Resources Business Partner, WellSpan Health

Join the dynamic team at WellSpan Health as a Human Resources Business Partner in beautiful Chambersburg, PA! In this role, you'll be at the heart of our mission, aligning business objectives with our talented employees and management teams across designated business units. You’ll build strong partnerships by not only understanding our organizational goals but also providing tailored HR solutions that drive value and foster a positive workplace culture. Daily, you’ll consult with management, offer strategic guidance on HR practices, and proactively resolve employee relations issues while ensuring compliance with legal standards. Your analytical skills will shine as you review trends and metrics alongside our HR Center of Excellence to create effective policies and programs. You’ll play a critical part in enhancing employee engagement through innovative initiatives and training programs while also managing any necessary restructuring processes. With your expertise in performance management and employee relations, you’ll help maintain a supportive and motivating environment, ensuring our teams feel engaged and valued. If you have a passion for fostering meaningful employee relationships and driving organizational success, this could be your ideal next step in your HR career!

Frequently Asked Questions (FAQs) for Human Resources Business Partner Role at WellSpan Health
What are the primary responsibilities of a Human Resources Business Partner at WellSpan Health?

As a Human Resources Business Partner at WellSpan Health, your main responsibilities include aligning business objectives with employees and management, consulting on HR matters, managing employee relations issues, and ensuring regulatory compliance. You'll also provide performance management guidance and support employee engagement initiatives while collaborating with various leaders within the organization.

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What qualifications do I need to become a Human Resources Business Partner at WellSpan Health?

To be a successful Human Resources Business Partner at WellSpan Health, you need a Bachelor's degree and at least three years of relevant experience. Professional certifications like PHR, SHRM-CP, or SHRM-SCP are preferred. It’s also essential to have strong communication, analytical, and problem-solving skills, along with a deep understanding of employment laws and human resources practices.

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How can a Human Resources Business Partner improve employee relations at WellSpan Health?

A Human Resources Business Partner can improve employee relations at WellSpan Health by developing proactive communication strategies, engaging leadership in performance management, and conducting thorough investigations into employee concerns. You’ll also work on fostering a positive workplace culture through employee engagement initiatives and training sessions.

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What is the role of a Human Resources Business Partner in organizational change at WellSpan Health?

In the context of organizational change, a Human Resources Business Partner at WellSpan Health plays a vital role by providing guidance on employee management during restructuring, workforce planning, and succession planning. You’ll communicate transitions effectively and ensure that both employees and management are supported through these changes.

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What skills are essential for a Human Resources Business Partner at WellSpan Health?

Essential skills for a Human Resources Business Partner at WellSpan Health include excellent communication, organizational skills, strong analytical abilities, and proficiency in HR disciplines. Additionally, having a good grasp of labor laws, experience with collective bargaining, and interpersonal skills for building relationships are also very important for success in this role.

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Common Interview Questions for Human Resources Business Partner
Can you describe your experience with employee relations as a Human Resources Business Partner?

When answering this question, focus on specific instances where you've successfully managed employee relations issues, detailing your approach to problem-solving and communication with involved parties. Share metrics showing improved relationships or retention rates as a result of your initiatives.

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How do you align HR practices with business objectives?

To effectively answer this question, explain your methodology for understanding business goals, conducting assessments, and translating those into actionable HR strategies. Use examples to illustrate how you've previously aligned HR practices to drive organizational success.

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What strategies would you implement for employee engagement at WellSpan Health?

Discuss various employee engagement strategies you’ve utilized in the past, such as conducting surveys, implementing recognition programs, and facilitating development opportunities. Highlight how these initiatives aligned with the overall workplace culture.

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How do you stay updated on employment laws and best practices?

Demonstrate your commitment to professional development by mentioning any certifications, training, and resources such as journals or legal updates you follow. This shows your proactive approach to staying informed about industry changes.

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Can you share a time when you had to resolve a complex employee issue?

Prepare a specific example that outlines the problem, your course of action, and the outcome. Emphasize your communication and analytical skills in navigating the situation, ensuring you provide a clear narrative that showcases your expertise.

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What role does data analysis play in your HR decisions?

Discuss how you utilize data analytics to inform HR practices, such as tracking turnover rates, employee feedback, and the effectiveness of programs. Explain how data-driven insights can guide your decision-making to enhance organizational effectiveness.

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How do you approach performance management processes?

Share your approach to performance management, including how you set measurable goals, conduct evaluations, and provide feedback. Highlight any tools or methods you use to ensure continuous improvement and employee development.

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What experience do you have with company restructures?

When addressing this question, relate your experience with past restructures, focusing on your role in communicating changes and supporting affected employees. Stress the importance of transparency and empathy during such transitions.

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How would you foster a diverse and inclusive workplace?

Discuss specific strategies and initiatives you would implement to promote diversity and inclusion, such as targeted recruitment efforts, employee resource groups, and awareness training. Be sure to emphasize how diversity contributes to a better workplace.

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Why do you want to work as a Human Resources Business Partner at WellSpan Health?

In answering this question, connect your values and career goals with the mission of WellSpan Health. Illustrate your passion for making a positive impact on employee experience and improving workplace culture aligned with WellSpan's vision.

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Working as one to improve health through exceptional care for all, lifelong wellness and healthy communities. WellSpan's Values: Respect for All We are deeply committed to respecting everyone. In pursuit of true respect, we seek to better know a...

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Full-time, on-site
DATE POSTED
December 11, 2024

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