Sr. Collection Analyst, Finance Operations (APAC) - job 1 of 2
Company Description
At Western Digital, we are on a mission to unlock the potential of data so people, companies and organizations everywhere can create what’s next. To fulfill our vision, we are always on the lookout for potential team members who share our passion for solving problems to empower others.
When you join Western Digital, you join a legacy more than 50 years in the making. Across our Western Digital®, SanDisk®, SanDisk® Professional, WD® and WD_BLACK™ brands, we have brought some of the most storied advancements in memory and data storage technology to market—and our best, most innovative work is yet to come.
From energizing gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Here’s how you can help.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Conduct collections per contract and invoice terms by directly interfacing with customer and managing customer payment cycle.
- Identify and resolve discrepancies, issues, and disputes timely and within established policies and procedures.
- Monitor accounts receivable reports and update payment / remittance status information.
- Reconcile accounts receivable against payment and against customers’ accounts payable records.
- Review customer aging data to identify and select delinquent accounts for collection.
- Provide second tier support and research & review complex matters with customers.
- Minimize bad debt risk and maximize accounts receivable collections.
- Prepare weekly Collections Reports, track progress, and provide clarification in management reports.
- Work closely and coordinate with internal and external functional teams/ department functions such as Sales operations, AR maintenance, Legal, RMA, IT, Buyer, Client support, etc.
- Prepare and send customer statements/billings, invoices, etc.
- Provide collections input in Weekly Cash Forecast file in accordance with customer’s payment commitment or payment trend/behavior.
- Manage files, records, transactions, and other office procedures and maintain audit trail.
- Assist with key periodic (month end close, quarter close, yearend etc.) business activities.
- Interface with business partners with regards to process changes, upgrades, and enhancements
- Ensure targets, measurements and service levels are met.
- Supports Quarterly Revenue Recognition Test
Qualifications
REQUIRED:
- Minimum 1- 2 years’ experience in Collections, Finance or Accounting team.
- Strong Accounts Receivable background or experience
- High technical and analytical aptitude, as well as strong computer literacy and excel skills.
- Able to work independently as well as work collaboratively as part of a team.
- Detailed oriented with the ability to prioritize tasks and responsibility.
- Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations.
SKILLS:
- Knowledgeable in using Oracle Cloud and SAP
- Excellent written and oral communication, interpersonal and relational skills, with the ability to quickly develop relationships of trust and confidence with a variety of people and personalities, at all levels within an organization.
- Self-motivated with the ability to effectively multi-task and work collaboratively in a fast-paced, team environment or even in a Work from home set up.
- Ability to identify alternative solutions to assigned issues and recommend course of action.
- Ability to complete assigned work accurately and on time.
Additional Information
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Enable GingerCannot connect to Ginger Check your internet connection
or reload the browserDisable GingerRephraseRephrase with Ginger (Ctrl+Alt+E)Edit in GingerGinger is checking your text for mistakes...Disable Ginger in this text fieldDisable Ginger on this website×
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
As a Sr. Collection Analyst in Finance Operations at Western Digital, located in the vibrant city of Biñan, Philippines, you'll be stepping into a role that is crucial in the heart of our financial operations. Your primary focus will be to conduct collections based on contract and invoice terms, interacting directly with our valued customers to manage the entire payment cycle efficiently. You'll be the detective who identifies and resolves discrepancies and issues swiftly, ensuring that collections run smoothly. A key part of your responsibilities will also involve monitoring accounts receivable reports, and you'll take pride in reconciling these records with our customers' accounts to ensure accuracy. As a Sr. Collection Analyst, you’ll get to review customer aging data to pinpoint delinquent accounts for collection and provide second-tier support to tackle more complex matters. Your keen analytical skills and strong technical aptitude will guide you in minimizing bad debt risk while maximizing collections. By preparing comprehensive weekly Collections Reports, not only will you track your progress, but you will also play a significant role in shaping management insights. Moreover, you will collaborate closely with various teams, from Sales operations to IT, ensuring everyone is aligned. At Western Digital, your work will enable us to continue our mission of unlocking the potential of data, and it’s a chance to help shape the future while contributing in a meaningful way!
At Western Digital, we believe in the promise of data and we’re redefining how the world keeps and leverages it. We power the technology and develop the solutions that transform the possibilities of data into reality. At every step, we innovate wi...
201 jobs
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
