Resort Experience Supervisor - job 3 of 6

Starting pay rate $17 / hour  - Use our Daily Pay benefit and get access to your pay as you need it.

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team

Ready to make fun unforgettable? As a Resort Experience Supervisor, you’ll be the mastermind behind creating amazing recreation programs and special events that leave guests smiling from ear to ear! If you’re passionate about bringing joy and excitement to every guest’s stay, this is the role for you!

As a Resort Experience Supervisor you will: 

• Be responsible for communicating and working with Westgate vendors such as Resort Recreation and Tourism
• Manage and Facilitate products and services for Activities/ Events.
• Coordinate activity and special event programs using themed concepts.
• Assist in set-up and breakdown for special events.
• Organize and update department files.
• Plan parties for owners, guests, and team members.
• Formulate an environment, which will increase team members' morale, and motivation, and promote team spirit.
• Take charge of the department in the absence of the director.
• Purchase and pick up supplies and equipment when necessary.
• Order, inventory, and distribute logo merchandise and sports equipment.
• Prepare daily and monthly records and procedures for logo merchandise, marketing materials, and other purchases in accordance with CFI and Westgate Resorts accounting.
• Organize vendor reports and collect monthly payments.
• Write up subordinate team member performance evaluations; ability to enforce disciplinary procedures.
• Power and responsibility to cancel various activities when weather or other conditions pose a safety hazard to participants.
• Performs weekly inspections of recreational sites.
• Replacement of nets, repairing and repainting equipment as needed.
• Contact person for contractors regarding repairs and replacement of recreational courts, playground, dock, fitness center, etc.
• Coordinate Team Member Safety Training
• Maintain Safety Training Compliance Records.

This individual must possess and adhere to the following core values:

• Integrity – Doing the right thing when no one is looking.
• Passion – Creating a positive impact.
• Work Ethic – Taking pride in your work.

• Current Driver's license; First Aid & CPR.
• Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Occasional carrying and lifting of items up to 25 pounds.
• Must be able to work weekends and holidays as needed.
• Must be at least 18 years of age and have a valid FL State Driver’s License to drive company golf carts.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.