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Assistant Property Manager (Benning Heights)

WinnCompanies is seeking an Assistant Property Manager to join our team at Benning Heights, a 148-unit PBS8 and tax credit property located in Washington, DC.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


Please note that the pay range for this position is $25.00 to $32.00 per hour, depending on experience.


Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Experience with tax credit programs and PBS8 housing.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • Experience in property management.
  • Experience with RealPage property management software.


$25 - $32 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

$59280 / YEARLY (est.)
min
max
$52000K
$66560K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Property Manager (Benning Heights), WinnCompanies

WinnCompanies is looking for an enthusiastic Assistant Property Manager to join our vibrant team at Benning Heights in Washington, DC. This is an exciting opportunity to be a key player in a thriving community of 148 PBS8 and tax credit apartments. As the Assistant Property Manager, you’ll be right in the middle of all the action, supporting our Property Manager with everything from leasing to customer service. You’ll keep things running smoothly by managing rent collections, facilitating the leasing process, and ensuring our residents are always happy and their needs are met. Whether it’s responding promptly to resident concerns or stepping in as the Property Manager when needed, your role will be diverse and fulfilling. You’ll also delve into financial aspects, preparing reports and overseeing accounts payable. With a pay range of $25.00 to $32.00 per hour, depending on experience, this full-time role offers various benefits including generous time off policies, 401(k) plans, and continuous training opportunities. If you're looking to make a positive impact in people's lives and work in a dynamic environment, this is the perfect fit for you!

Frequently Asked Questions (FAQs) for Assistant Property Manager (Benning Heights) Role at WinnCompanies
What are the key responsibilities of an Assistant Property Manager at Benning Heights?

As an Assistant Property Manager at Benning Heights, you will support the Property Manager by managing community leasing processes, overseeing rent collections, and providing exceptional customer service. Your role also includes addressing resident issues, preparing financial reports, and assisting with accounts payable, ensuring all aspects of property management are effectively handled.

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What qualifications are needed to apply for the Assistant Property Manager position at WinnCompanies?

To apply for the Assistant Property Manager position at WinnCompanies, you'll need a high school diploma or GED. A minimum of one year of relevant work experience is required, along with outstanding communication skills and attention to detail. While supervisory experience is less than a year, familiarity with tax credit programs and software like Microsoft Office will greatly benefit your application.

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How does the pay scale work for the Assistant Property Manager role at WinnCompanies?

The pay range for the Assistant Property Manager role at WinnCompanies is $25.00 to $32.00 per hour, depending on your experience and qualifications. This competitive pay reflects our commitment to attract and retain talented professionals who are integral to our mission of community improvement.

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What opportunities for professional development does WinnCompanies provide for Assistant Property Managers?

WinnCompanies highly values professional growth for our employees. As an Assistant Property Manager, you’ll have access to ongoing training and development opportunities, including tuition reimbursement programs. We believe in continuous learning to help you advance your career effectively within the company.

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What benefits come with the Assistant Property Manager position at Benning Heights?

In addition to a competitive hourly wage, the Assistant Property Manager position at Benning Heights offers comprehensive benefits. These include generous time off policies, a 401(k) plan with company match, various health insurance options, and an employee relief program, all crafted to support your work-life balance and well-being.

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Common Interview Questions for Assistant Property Manager (Benning Heights)
What experience do you have with property management software?

When answering this question, highlight any familiarity with software like RealPage or other management tools. Discuss specific tasks you have completed with these systems that demonstrate your ability to manage tenant information and financial processes efficiently.

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How do you prioritize tasks in a fast-paced environment?

Explain your methods for prioritization, such as using digital task lists, assessment of deadlines, or teamwork. Provide examples of how you successfully managed multiple responsibilities in a previous role, leading to productive outcomes.

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Describe a time you resolved a conflict with a resident or staff member.

Share a specific instance, focusing on how you assessed the situation and communicated effectively to resolve the issue. Emphasize your customer service skills and your ability to maintain positive relationships even in challenging scenarios.

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What strategies do you use to provide excellent customer service?

Discuss techniques such as active listening, timely communication, and follow-through on resident requests. Highlight your commitment to ensuring resident satisfaction and creating a welcoming, responsive environment within the property.

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Why do you want to work for WinnCompanies as an Assistant Property Manager?

When responding, mention WinnCompanies' reputation for excellence in community management and your passion for contributing positively to people's lives, aligning your values with the company's mission.

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What do you know about PBS8 housing and tax credit programs?

Provide a brief explanation of PBS8 housing and tax credit programs, demonstrating your understanding of their implications on property management and your commitment to compliance and resident support.

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Can you describe your experience with financial management in property operations?

Discuss any relevant experience you have, including budget management, rent collections, or accounts payable processes. Use specific examples to illustrate your understanding of financial reporting and adherence to financial policies.

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How do you handle pressure during peak leasing seasons?

Explain your strategies for staying organized and focused during busy times, such as time management techniques or leveraging team support. Share any past experiences where you successfully managed leasing activities under pressure.

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What is your approach to staff management and leadership?

Discuss your philosophy on leadership, highlighting communication and teamwork as key components of your approach. Provide examples of how you’ve influenced or coached a team to reach their goals.

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How do you ensure compliance with housing regulations?

Explain the importance of staying updated on relevant housing regulations and your proactive approach to ensure compliance, such as regular training or collaboration with compliance officers within your organization.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
December 7, 2024

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