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Assistant Property Manager (Bowdoin Apartments)

WinnCompanies is seeking an Assistant Property Manager to join our team at Bowdoin Apartments, a 226-unit affordable housing community located in Malden, MA.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 4:30PM.


Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Complete all certifications for all LIHTC and Project Based Section 8 units. Handle rent collection and unit inspections.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience. 
  • Less than 1 year of supervisory experience.
  •  Experience completing LIHTC and Project Based Section 8 certifications from start to finish.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.
  • Highly motivated, independent and a self-starter.


Preferred Qualifications
  • Associate's degree.
  • Experience in property management.
  • Experience with RealPage property management software.


Website: https://www.bowdoinapartments.com


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

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What You Should Know About Assistant Property Manager (Bowdoin Apartments), WinnCompanies

WinnCompanies is thrilled to offer an exciting opportunity for an Assistant Property Manager at Bowdoin Apartments, our vibrant 226-unit affordable housing community nestled in Malden, MA. If you're passionate about property management and eager to assist residents in finding their perfect homes, this role is tailor-made for you! As the Assistant Property Manager, you'll partner with the Property Manager to oversee all community operations, ensuring a seamless living experience for our residents. Your day-to-day responsibilities will include a mix of leasing, managing financials, and delivering top-notch customer service. You'll be the go-to person for responding to resident inquiries, managing application processes, and ensuring compliance with LIHTC and Project Based Section 8 certifications. With a structured schedule from Monday to Friday, 8:00 AM to 4:30 PM, you'll enjoy a work-life balance while executing your vital tasks. Your skills in organization, communication, and problem-solving will shine as you handle rent collections, maintain records, and prepare financial reports. We're looking for someone with at least one year of relevant experience, coupled with a customer-focused attitude. If you're ready for a fulfilling role with a company that values teamwork and individual growth, then we invite you to join us at Bowdoin Apartments!

Frequently Asked Questions (FAQs) for Assistant Property Manager (Bowdoin Apartments) Role at WinnCompanies
What are the responsibilities of an Assistant Property Manager at Bowdoin Apartments?

As an Assistant Property Manager at Bowdoin Apartments, you will support the Property Manager in various tasks, such as managing leasing activities, handling accounts receivable and payable, responding to resident inquiries, and ensuring compliance with regulations. You'll play a pivotal role in facilitating a positive living experience for residents.

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What qualifications are required for the Assistant Property Manager position at Bowdoin Apartments?

To qualify for the Assistant Property Manager role at Bowdoin Apartments, you should possess a high school diploma or GED and have at least one year of relevant work experience. Understanding LIHTC and Project Based Section 8 certifications is essential, along with excellent communication and customer service skills.

Join Rise to see the full answer
What can I expect from the work schedule as an Assistant Property Manager at Bowdoin Apartments?

As an Assistant Property Manager at Bowdoin Apartments, you can expect a consistent work schedule from Monday to Friday, from 8:00 AM to 4:30 PM. This structured schedule helps ensure a healthy work-life balance while allowing you to effectively manage your responsibilities.

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How does WinnCompanies support the career growth of an Assistant Property Manager at Bowdoin Apartments?

WinnCompanies is committed to supporting the career growth of its employees, including those in the Assistant Property Manager position at Bowdoin Apartments. We offer extensive training opportunities, leadership initiatives, and a culture of continuous learning, helping you achieve your professional goals.

Join Rise to see the full answer
What benefits are available for an Assistant Property Manager at Bowdoin Apartments?

WinnCompanies provides an excellent benefits package for Assistant Property Managers at Bowdoin Apartments, including generous time off policies, a 401(k) plan with company match, comprehensive health plans, tuition reimbursement, and various employee assistance programs aimed at promoting overall well-being.

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Common Interview Questions for Assistant Property Manager (Bowdoin Apartments)
Can you discuss your experience with LIHTC and Project Based Section 8 certifications as an Assistant Property Manager?

When answering this question, highlight any specific instances where you successfully completed certifications and share the process you followed. Discuss the challenges you faced and how you overcame them, showcasing your understanding and expertise in these areas.

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How do you prioritize tasks when managing multiple responsibilities in a fast-paced environment?

Emphasize your organizational skills and ability to multitask effectively. Provide examples of tools or methods you use to prioritize tasks, and mention any instances where your prioritization led to successful outcomes in previous roles.

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Can you explain how you handle difficult resident interactions as an Assistant Property Manager?

Highlight your communication and conflict resolution skills. Share a specific example of a challenging interaction and how you addressed the resident's concerns while maintaining professionalism and a focus on finding a solution.

Join Rise to see the full answer
What steps do you take to ensure timely rent collection and enforce collection policies?

Discuss your proactive approach to monitoring rent payments, including follow-up communication with residents. Illustrate your understanding of collection policies and any experience you have with initiating legal actions when necessary.

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How do you maintain accurate financial records as an Assistant Property Manager?

Detail the systems and practices you use to keep financial records organized and updated. Highlight your attention to detail when processing invoices, tracking accounts payable, and preparing financial reports.

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Why do you think customer service is essential in property management?

Discuss how exceptional customer service fosters positive resident relations, leads to tenant retention, and enhances community satisfaction. Share your personal commitment to putting residents first in every interaction.

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What experience do you have with property management software such as RealPage?

Explain your familiarity with any relevant property management software, particularly RealPage, if applicable. Provide examples of how you have used it to streamline processes or improve service delivery in your previous roles.

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How would you handle a situation where a resident is unhappy with their living conditions?

Describe your approach to addressing resident concerns with empathy and promptness. Share a specific example that illustrates your problem-solving skills and your commitment to creating a positive living environment.

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How do you ensure compliance with housing regulations and property management standards?

Explain the resources and practices you utilize to stay up-to-date on housing regulations. Discuss your proactive steps in educating yourself and others on compliance matters to ensure that the property remains in good standing.

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What motivates you to work in property management, and why do you want to join Bowdoin Apartments?

Articulate your passion for property management and your desire to make a meaningful impact in people's lives. Share what attracted you to the Assistant Property Manager role at Bowdoin Apartments and how it aligns with your career goals.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
January 1, 2025

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