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Global Head of Facilities and Leasing

At Keywords, we are using our passion for storytelling, games, technology and media to create a global services platform for the Video Games and the Media & Entertainment industries.  

 We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing, we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. We stand shoulder to shoulder with our clients working as their external partner, providing access to our teams of experts where and when needed. 

Keywords is trusted and relied upon by many of the world’s leading companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

People at Keywords are passionate, talented, committed and resourceful. Human talent is our most valuable resource and as a business, we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 75+ studios around the world or working together virtually.

The Global Head of Facilities and Leasing is a strategic leadership role responsible for managing the organization’s global portfolio of real estate assets, including facilities management, leasing strategies, workplace optimization, and Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP). The role ensures alignment with the company’s business objectives while delivering operational excellence, cost efficiency, and sustainability across all locations, and establishing a blueprint for Keywords offices globally from a look and feel and tech infrastructure perspective. This position reports to the Chief Financial Officer (CFO) or equivalent and collaborates closely with senior leadership to shape the company’s global real estate, workplace, and risk mitigation strategies.

Duties and Responsibilities

  • Real Estate Management
  • Facilities Management
  • Leasing Strategy and Negotiation
  • Workplace Optimization and Employee Experience
  • Financial and Risk Management
  • Business Continuity and Disaster Recovery Planning (BCP/DRP)
  • Bachelor's degree in Real Estate, Business Administration, Facilities Management, or a related field (Master’s preferred).
  • 10+ years of experience in facilities management, leasing, or real estate operations, with significant leadership experience in a global capacity.
  • Strong knowledge of global real estate markets, leasing practices, and compliance requirements.
  • Proven ability to manage complex, multi-location portfolios.
  • Exceptional negotiation and vendor management skills.
  • Expertise in budgeting, forecasting, and financial management.
  • Strong understanding of BCP/DRP frameworks and implementation.
  • Excellent interpersonal and communication skills, with the ability to engage stakeholders at all levels.
  • Strong analytical, strategic planning, and decision-making abilities.
  • Professional certifications (e.g., IFMA, CoreNet Global MCR).
  • Experience implementing sustainable and energy-efficient building practices.
  • Familiarity with workplace technology platforms (e.g., IWMS, CAFM).
  • Certification or training in BCP/DRP (e.g., CBCP, ISO 22301).

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

Note to Recruitment Agencies

Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios. 

Privacy Notice

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at  https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Americas, Canada, Ontario, Quebec

Area of Work: Finance

Service: Support Services

Employment Type: Permanent

Working Pattern: Full Time, Remote

What You Should Know About Global Head of Facilities and Leasing, Keywords Studios

At Keywords Studios, we are looking for an enthusiastic and experienced Global Head of Facilities and Leasing to join our talented team. This role is all about strategically managing our global portfolio of real estate assets, making sure our facilities and workplaces not only meet our operational needs but also resonate with our core values of agility and creativity. As the Global Head of Facilities and Leasing, you’ll play a key part in developing leasing strategies and optimizing workplace experiences across various locations. Your insights will guide our real estate management while keeping our company's business objectives in check. With a focus on operational excellence, cost efficiency, and sustainability, you’ll establish a cohesive look and feel for Keywords Studios offices around the world. You’ll collaborate with senior leadership, report directly to the Chief Financial Officer, and use your expertise in budgeting and financial management to drive value across our portfolio. We value diversity and encourage a culture filled with unique perspectives that drive our success as we support leading content creators in the media and entertainment industry. This is a fantastic opportunity for a strategic thinker with a passion for facilities management to lead initiatives that enhance our global community and employee experiences. If you’re ready to make a difference and are equipped with the necessary skills and qualifications, we would love for you to join our amazing team and elevate our workspace to new heights!

Frequently Asked Questions (FAQs) for Global Head of Facilities and Leasing Role at Keywords Studios
What are the key responsibilities of the Global Head of Facilities and Leasing at Keywords Studios?

The Global Head of Facilities and Leasing at Keywords Studios is responsible for managing the organization's real estate portfolio including facilities management, leasing strategies, and workplace optimization. This role includes overseeing Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP) to ensure alignment with business objectives while maintaining operational excellence.

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What qualifications are needed to apply for the Global Head of Facilities and Leasing at Keywords Studios?

To qualify for the Global Head of Facilities and Leasing position at Keywords Studios, candidates should have at least a Bachelor's degree in Real Estate, Business Administration, Facilities Management, or a related field, with a Master's preferred. Additionally, 10+ years of experience in facilities management or real estate operations with strong leadership experience in a global context is essential.

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How does the Global Head of Facilities and Leasing at Keywords Studios ensure workplace optimization?

The Global Head of Facilities and Leasing at Keywords Studios ensures workplace optimization by developing innovative leasing strategies, enhancing employee experiences, and implementing sustainable building practices. The role demands a strong understanding of workplace technology platforms to create inviting, functional, and efficient workspaces.

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What skills are essential for the Global Head of Facilities and Leasing role at Keywords Studios?

Essential skills for the Global Head of Facilities and Leasing at Keywords Studios include exceptional negotiation and vendor management abilities, strong analytical and strategic planning skills, and excellent interpersonal communication capabilities. Familiarity with sustainable practices and risk management frameworks is also crucial.

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What is the company culture like at Keywords Studios for the Global Head of Facilities and Leasing?

Keywords Studios fosters a culture of diversity, creativity, and collaboration, making it a fantastic environment for a Global Head of Facilities and Leasing. The company values unique perspectives and encourages teamwork even in a remote setting, ensuring a supportive atmosphere for all employees to thrive.

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Common Interview Questions for Global Head of Facilities and Leasing
How do you approach real estate management in a global capacity?

In a global capacity, I adopt a strategic approach that encompasses market analysis, understanding local compliance requirements, and ensuring alignment with overall business objectives. Open communication with local teams is also critical to address specific needs effectively.

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What strategies do you use for workplace optimization?

For workplace optimization, I focus on integrating employee feedback into the design and function of workspaces while examining the workflow efficiency between teams. It’s essential to leverage technology to enhance collaboration and also implement sustainable practices that align with organizational values.

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How would you handle a conflict with a vendor?

Handling vendor conflicts involves maintaining open communication and an understanding of contract terms. I prioritize resolving issues collaboratively, ensuring the vendor understands our objectives while seeking a mutually beneficial solution.

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What experience do you have with Business Continuity Planning?

I have extensive experience with Business Continuity Planning, having developed frameworks that ensure operational resilience during crises. This includes risk assessments and regular testing of recovery strategies to minimize organizational disruption.

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Can you give an example of a successful leasing negotiation you've conducted?

In my previous role, I successfully negotiated a leasing agreement that reduced costs by 20% while securing favorable terms for renewal. By researching comparable market rates and understanding the owner's needs, I was able to create a win-win scenario.

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How do you ensure financial management and budgeting are aligned with facilities operations?

Ensuring financial management aligns with facilities operations involves thorough budgeting practices and regular monitoring of expenses against planned budgets. I advocate for transparent reporting that aligns with stakeholders' expectations.

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What do you consider when planning a disaster recovery strategy?

When planning a disaster recovery strategy, I consider potential risks, the importance of critical functions, employee safety, and communication strategies. It's essential to have well-defined roles and regular training for staff to ensure preparedness.

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How do you keep up with trends in facilities management and leasing?

I stay current with trends in facilities management and leasing by participating in industry conferences, engaging in professional networks, and subscribing to relevant publications for insights into emerging technologies and best practices.

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Describe a time when you improved employee experience through facilities management.

I revamped our office layout based on employee feedback, shifting to an open plan that encouraged collaboration while adding more casual meeting areas. This resulted in higher employee satisfaction scores in our annual survey.

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What role does sustainability play in your facilities management strategy?

Sustainability is crucial in my facilities management strategy. I actively seek to implement energy-efficient technologies and support initiatives that reduce our environmental impact, thereby creating healthier work environments for employees.

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Keywords Studios continues to build world leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients working as their external development partner, providing acces...

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Full-time, remote
DATE POSTED
December 25, 2024

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