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Maintenance Technician I (Canton Towers) - job 1 of 2

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician I to join our team at Canton Towers, a 199-unit affordable housing community located in Canton, OH.


Please note that the work schedule for this position is Monday through Friday, from 8:00AM to 5:00PM, with a rotational on-call schedule that cycles through every 3 weeks.


Responsibilities
  • Perform repairs for a variety of areas, such as appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs to company standard.
  • Help prepare empty apartments to be ready for next round of tenant move-ins.
  • Maintain grounds through trash management and landscaping.
  • Complete all resident and site work orders in a timely manner.


Requirements
  • Less than 1 year of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.
  • Possess good communication and interpersonal skills.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Maintenance Technician I (Canton Towers), WinnCompanies

Are you ready to roll up your sleeves and get to work? WinnCompanies is eager to find a dedicated Maintenance Technician I to join our team at Canton Towers in Canton, OH. Here, you won't just fix problems—you'll directly enhance the quality of life for our 199-unit affordable housing community. Picture yourself troubleshooting everything from carpentry and plumbing to HVAC and basic electrical issues. Your technical expertise and top-notch customer service skills will be your best tools in tackling a variety of repair requests and ensuring our residents feel at home. You'll take pride in turning empty apartments into welcoming spaces and keeping our grounds tidy. As part of our team, your work week will be Monday to Friday, 8:00 AM to 5:00 PM, with a straightforward rotational on-call schedule to address urgent needs. Less than a year of relevant experience? No problem! We value your willingness to learn and grow with us. With our commitment to employee development, fantastic benefits including generous time off and comprehensive medical options, working at WinnCompanies means you’re part of a mission-driven organization where your contributions truly matter. So, if you're looking to make a positive impact and build a rewarding career, consider becoming part of our caring and innovative team today!

Frequently Asked Questions (FAQs) for Maintenance Technician I (Canton Towers) Role at WinnCompanies
What are the responsibilities of a Maintenance Technician I at WinnCompanies?

As a Maintenance Technician I at WinnCompanies, your main responsibilities will include handling repairs across various areas such as plumbing, carpentry, HVAC, and basic electrical work. You'll be focused on completing service requests promptly, preparing vacant apartments for new tenants, and maintaining a clean and welcoming environment in our Canton Towers community.

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What qualifications do I need to become a Maintenance Technician I with WinnCompanies?

To qualify for the Maintenance Technician I position with WinnCompanies, you should have less than one year of relevant work experience and a general understanding of electrical, plumbing, and HVAC systems. While vocational training is preferred, what matters most is your eagerness to learn and provide excellent customer service to our residents.

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What is the work schedule for the Maintenance Technician I at Canton Towers?

The work schedule for a Maintenance Technician I at WinnCompanies in Canton Towers is Monday through Friday from 8:00 AM to 5:00 PM. You will also participate in a rotational on-call schedule every three weeks to address any urgent maintenance needs outside of regular hours.

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Are there opportunities for professional development as a Maintenance Technician I at WinnCompanies?

Yes! WinnCompanies is committed to your growth and offers various learning opportunities. From tuition reimbursement programs to continuous training, you'll have the chance to develop your skills and advance your career as a Maintenance Technician I and beyond.

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Does WinnCompanies provide benefits for Maintenance Technician I employees?

Absolutely! As a Maintenance Technician I at WinnCompanies, you'll enjoy a range of benefits including generous time off policies, comprehensive medical, dental, and vision plans, a 401(k) plan with company match, and many other perks designed to support your well-being and work-life balance.

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Common Interview Questions for Maintenance Technician I (Canton Towers)
Can you describe your previous maintenance experience related to a Maintenance Technician I role?

In responding to this question, summarize your past experience clearly, highlighting specific tasks and responsibilities similar to those of a Maintenance Technician I, such as repairs in plumbing, HVAC, or electrical systems. Be sure to illustrate how your contributions positively affected the community or workplace.

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How do you prioritize your tasks when multiple maintenance requests come in?

When faced with multiple requests, it's vital to assess urgency and impact. For instance, prioritize issues that affect safety or comfort, like plumbing leaks or heating failures. Explain that clear communication with residents is important to manage their expectations while ensuring timely repairs.

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What strategies do you use to ensure quality customer service in your maintenance role?

Discuss your approach to customer service, such as being approachable, listening actively to residents' concerns, and following up to ensure satisfaction. Real-world examples showcasing how you've resolved issues can be impactful.

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How familiar are you with using electronic maintenance reporting systems?

This is an opportunity to discuss your experience with technology. If you have familiarity with maintenance software, share specific examples; otherwise, express your readiness to learn and adapt quickly to using tablets or computers for maintenance tasks.

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Can you tell us about a challenging maintenance problem you faced and how you resolved it?

Share a specific challenge, laying out the context, the steps you took to diagnose the problem, and how you effectively resolved it. Highlight your problem-solving skills, resourcefulness, and ability to work under pressure.

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How do you handle emergency maintenance situations?

Explain your strategy for emergency situations, focusing on your ability to stay calm under pressure, assess the situation quickly, and prioritize resident safety. If possible, share an experience where you successfully managed an urgent maintenance request.

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What maintenance tools are you most proficient with?

List the tools relevant to the Maintenance Technician I role, such as wrenches, pliers, drills, and troubleshooting devices. You may want to emphasize your comfort level using each tool and any safety protocols you follow.

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What is your approach to working in a team-based environment?

Discuss your collaborative spirit and how teamwork enhances the quality of maintenance work. You could mention previous experiences where you contributed to team goals or worked alongside others to resolve issues more effectively.

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Why do you want to work specifically for WinnCompanies?

Express your admiration for WinnCompanies' mission in the affordable housing sector, highlighting values like community service and employee development. Mention how these principles align with your personal and professional goals.

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How would you keep up with new maintenance technologies or techniques?

Convey your commitment to continuous learning, whether it's through online courses, workshops, or peer networking. Highlight any past experience in adapting to new technologies to improve maintenance work.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
January 1, 2025

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