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Domino's General Manager (5673)

Company Description

Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

Job Description

Job Description:
You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically General Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills – sound judgment, empathy, people management insight and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Duties & Responsibilities:
Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:
 

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Physical Requirements: (including, but not limited to the following):
Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Qualifications

  • Must be 18 years of age and have a valid driver's license
  • Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Domino's General Manager (5673), Domino's

Hey there! Are you ready to take your leadership skills to the next level? Domino's is on the lookout for a passionate and driven General Manager to join our team at our West Columbia location. As the General Manager, you'll be the go-to person, responsible for everything from ensuring top-notch customer service to managing daily operations. Your days will be filled with setting the tone for an energetic work environment, coaching team members, and overseeing inventory and financial controls. If you have a knack for multitasking and thrive under pressure, this is the perfect opportunity for you. At Domino’s, we pride ourselves on our commitment to diversity and inclusion, and we strongly believe that every team member contributes to our success. You’ll enjoy a flexible work schedule that allows you to balance your work life with personal commitments, and you might even find a pathway to entrepreneurship through our franchise opportunities! If you love pizza and believe in creating a fun workplace, Domino's Pizza is the place for you. Come join us and help deliver delicious pizzas while leading a fantastic team. Your journey to becoming a top-notch leader starts here!

Frequently Asked Questions (FAQs) for Domino's General Manager (5673) Role at Domino's
What are the responsibilities of the Domino's General Manager at the West Columbia location?

As a Domino's General Manager in West Columbia, you will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining cost controls. You'll lead your team in achieving sales goals while creating a positive work atmosphere, all in line with Domino's policies and procedures.

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What qualifications do I need to apply for the General Manager position at Domino's?

To be eligible for the General Manager role at Domino's, you must be at least 18 years old, possess a valid driver's license, and have access to an insured vehicle. Additionally, a background in customer service or management is advantageous, and you must pass a criminal background check.

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Can I advance my career with Domino's if I become a General Manager?

Absolutely! At Domino's, many of our General Managers have successfully transitioned to other leadership roles or even become store owners. The skills you develop as a General Manager – such as inventory management and team leadership – will set you on a path towards significant career growth within the company.

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What is the work culture like for a General Manager at Domino's?

The work culture at Domino’s is vibrant and inclusive. As a General Manager, you’ll be surrounded by a supportive team that values collaboration and rewards hard work. Domino’s fosters an environment where everyone’s contributions are recognized, allowing you to lead with empathy and drive success together with your crew.

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How flexible are the working hours for a General Manager at Domino's?

One of the great perks of being a General Manager at Domino's is the flexibility in work schedules. We understand the importance of work-life balance, and we aim to create schedules that work for you while ensuring the store operates smoothly. This role provides an excellent opportunity to manage your time effectively.

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Common Interview Questions for Domino's General Manager (5673)
What do you think is the most important quality for a General Manager at Domino's?

An essential quality for a Domino's General Manager is strong leadership skills. It’s crucial to inspire and motivate your team while driving sales and maintaining high standards of customer service. Sharing real-life examples of how you’ve successfully led a team in the past can showcase your ability effectively.

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How would you handle a difficult customer at Domino's?

Handling a difficult customer requires patience and empathy. At Domino's, I'd focus on actively listening to their concerns, apologizing for any inconvenience, and offering solutions. It’s key to remain calm and positive, ensuring the customer feels valued and satisfied by the end of the interaction.

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Can you describe your experience with inventory management?

Inventory management is crucial in maintaining the profitability of a Domino's store. I would discuss previous experiences where I effectively tracked inventory levels, conducted regular audits, and managed stock orders. Mentioning specific software or systems you've used would also demonstrate your capability in this area.

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How would you ensure your team maintains high customer service standards?

To ensure high customer service standards, I would implement regular training sessions focused on customer interaction. Encouraging open communication and feedback within the team would also help. Celebrating successes and recognizing outstanding service can motivate team members to maintain those high standards consistently.

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What strategies would you implement to increase sales at your store?

To boost sales, I would analyze sales trends and customer preferences to tailor promotions effectively. Implementing local marketing efforts, like community events or partnerships, and emphasizing upselling during orders can also significantly help in driving sales.

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How do you manage stress during busy shifts?

Stress management during busy shifts involves staying organized and delegating tasks effectively. I’d ensure that the team is well-prepared and trained to handle peak hours and regularly practice mindfulness techniques to maintain composure and promote teamwork. Sharing experiences of how I handled past busy shifts can illustrate my methods.

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Describe a time you improved team performance.

In previous roles, I identified an area where our performance lagged and implemented a focused training program addressing these gaps. By gathering feedback regularly and adjusting our approach, my team saw an increase in productivity and morale. Sharing metrics or success stories from this situation can strengthen my answer.

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Are you comfortable using technology in your role as General Manager?

Absolutely! In today's fast-paced environment, proficiency in technology is essential. I would emphasize my experience with POS systems, computer software used for scheduling, and data analysis tools, showcasing my capacity to leverage technology for efficient store management.

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How do you hope to contribute to the culture at Domino's?

I aim to contribute positively by fostering an inclusive team environment where every member feels valued and heard. I believe in leading by example and creating an atmosphere of teamwork and support, encouraging everyone to reach their full potential.

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What motivates you in a General Manager role?

I'm motivated by the opportunity to lead a team towards achieving common goals and seeing tangible results. Contributing to the growth of the store and the development of team members is highly fulfilling for me, as well as nurturing a culture where everyone enjoys working together.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 28, 2024

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