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Supervisor(04224) - 2807 E. Virginia Beach Blvd.

Job Description

Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew
· Plan on-the-job coaching objectives before each store visit using store planning tool
· Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
· Conduct Annual Performance Appraisals
· Provide "positive, constructive, and actionable" feedback
· Provide professional develop and career track mentoring to GMs and AMs
Achieve Operational Excellence in all stores using structured approach
· Reinforce execution of key company policies and standards
· Identify and diagnose most important ongoing operational gaps in under performing stores
· Develop formal action plans to resolve gaps
· Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
Financial Oversight and Review Meetings
· Review key financial variables as part of store visit "pre-planning"
· Analyze and track key financial/operational data to derive meaningful business insights
· Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
· Present financial/operational weekly updates during Market Leader and area GM meetings
· Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.
Take Leadership role in Market Development activities to drive AWUS growth
· Coordinate with Market Leader and field support to develop market business plans
· Drive the development and execution of Local Store Marketing
· Coordinate field support resources (Market Specialists) to execute LSM initiatives
· Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
· Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities
Qualifications
• Bachelor's Degree preferred
• Minimum 3 years multi-unit experience in restaurant/retail industry
• Experienced in ensuring operational effectiveness for multi-unit organi

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Supervisor(04224) - 2807 E. Virginia Beach Blvd., Domino's

As a Supervisor at 2807 E. Virginia Beach Blvd., Norfolk, VA, you will embark on a rewarding journey where your leadership skills can truly shine. You'll have the unique opportunity to conduct pre-planned coaching and mentoring for General Managers, Assistant Managers, and crew members. Every store visit will be an adventure in planning, as you'll set coaching objectives to enhance key operational and management skills within the teams. Your role will involve providing actionable and constructive feedback during annual performance appraisals, helping both GMs and AMs grow professionally and find their best career paths. You'll spearhead the drive for operational excellence, diagnose challenges in underperforming stores, and devise strategic action plans to bridge operational gaps. With your keen financial oversight, you'll analyze key performance data, present insights through engaging executive presentations, and ensure that the stores meet their operating plans through comprehensive reviews. Additionally, you’ll play a crucial role in market development to foster growth opportunities for AWUS, collaborating closely with Market Leaders, coordinating local store marketing initiatives, and empowering GMs to cultivate community relationships. If you're passionate about mentoring others and making a significant impact, this role offers a fantastic platform for achieving lasting success in the restaurant or retail industry!

Frequently Asked Questions (FAQs) for Supervisor(04224) - 2807 E. Virginia Beach Blvd. Role at Domino's
What responsibilities does the Supervisor position at 2807 E. Virginia Beach Blvd. include?

The Supervisor role at 2807 E. Virginia Beach Blvd. encompasses a range of responsibilities including conducting pre-planned coaching sessions with GMs and AMs, performing annual performance appraisals, providing actionable feedback, analyzing store performance metrics, and collaborating on market development strategies. This multifaceted position is essential for ensuring operational excellence across multiple units.

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What qualifications are needed for the Supervisor role at 2807 E. Virginia Beach Blvd.?

To excel as a Supervisor at 2807 E. Virginia Beach Blvd., candidates should preferably hold a Bachelor's Degree and possess a minimum of three years of multi-unit experience in the restaurant or retail industry. Experience in operational effectiveness is crucial, as this role demands a strong understanding of managing teams and driving business performance.

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How does the Supervisor at 2807 E. Virginia Beach Blvd. ensure operational excellence?

The Supervisor at 2807 E. Virginia Beach Blvd. ensures operational excellence by employing a structured approach to identify and diagnose performance gaps within stores. They develop action plans to address these gaps, coordinate resources, and reinforce compliance with key company policies and standards, thereby driving consistent operational success.

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What is the significance of local store marketing in the Supervisor role at 2807 E. Virginia Beach Blvd.?

In the Supervisor role at 2807 E. Virginia Beach Blvd., local store marketing is significant as it directly contributes to community engagement and business growth. Supervisors work closely with GMs to develop and execute marketing strategies, empowering them to build relationships within the community, which is essential for enhancing store visibility and customer loyalty.

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What does a typical day look like for a Supervisor at 2807 E. Virginia Beach Blvd.?

A typical day for a Supervisor at 2807 E. Virginia Beach Blvd. includes coaching sessions with store leaders, conducting performance audits, reviewing financial data, and attending meetings to present operational insights. The role is dynamic, involving both on-the-ground support and strategic planning to improve store performance.

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Common Interview Questions for Supervisor(04224) - 2807 E. Virginia Beach Blvd.
Can you share an example of how you've improved operational efficiency in a previous multi-unit role?

When answering this question, focus on specific strategies you implemented, such as process optimization or staff training initiatives, and highlight measurable outcomes that benefited the business. Providing data can strengthen your example.

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How do you approach coaching team members who are struggling?

Discuss your methodical approach to coaching, emphasizing empathy, providing constructive feedback, and setting achievable goals. Illustrate how you assess their needs and tailor your coaching style to help them improve effectively.

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What steps do you take to ensure all stores comply with company policies?

Explain your approach to compliance, which might include regular audits, training sessions, and checklists. Illustrate your proactive communication strategy to keep all teams informed of policy updates.

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Describe how you've used financial data to drive decisions in your previous positions.

Provide an example of a time you analyzed financial data to make informed decisions, highlighting how you turned insights into action. Detail the impact your decisions had on the bottom line.

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What strategies do you implement for effective performance appraisals?

Highlight the importance of setting clear metrics, providing regular feedback, and fostering an open dialogue during appraisals. Share your experience in preparing for and leading performance discussions.

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How do you prioritize tasks when managing multiple stores?

Discuss your time-management techniques, such as creating to-do lists, utilizing digital task managers, and assessing which stores require immediate focus based on performance metrics. Prioritization is key in a multi-unit environment, so be sure to convey your adaptability.

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What role does teamwork play in your management style?

Emphasize that teamwork is foundational to your management style. Share examples of how you've collaborated with team members to achieve objectives and fostered a supportive environment that encourages collaboration.

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How would you handle a conflict between two team members?

Explain your mediation approach, focusing on active listening to understand each person's perspective. Highlight your skills in facilitating a resolution that considers both sides while upholding company values.

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How do you stay updated on industry trends and best practices?

Discuss the importance of continuous learning through industry publications, networking, and attending seminars or webinars. Demonstrating your commitment to staying informed is crucial in a leadership position.

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What motivates you to be a Supervisor in the restaurant industry?

Share your passion for mentoring and developing talents within teams, along with your desire to drive operational success. Connecting personal motivations with professional aspirations can leave a lasting impression.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 28, 2024

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