Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew
· Plan on-the-job coaching objectives before each store visit using store planning tool
· Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
· Conduct Annual Performance Appraisals
· Provide "positive, constructive, and actionable" feedback
· Provide professional develop and career track mentoring to GMs and AMs
Achieve Operational Excellence in all stores using structured approach
· Reinforce execution of key company policies and standards
· Identify and diagnose most important ongoing operational gaps in under performing stores
· Develop formal action plans to resolve gaps
· Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
Financial Oversight and Review Meetings
· Review key financial variables as part of store visit "pre-planning"
· Analyze and track key financial/operational data to derive meaningful business insights
· Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
· Present financial/operational weekly updates during Market Leader and area GM meetings
· Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.
Take Leadership role in Market Development activities to drive AWUS growth
· Coordinate with Market Leader and field support to develop market business plans
· Drive the development and execution of Local Store Marketing
· Coordinate field support resources (Market Specialists) to execute LSM initiatives
· Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
· Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities
Qualifications
• Bachelor's Degree preferred
• Minimum 3 years multi-unit experience in restaurant/retail industry
• Experienced in ensuring operational effectiveness for multi-unit organi
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As a Supervisor at 2807 E. Virginia Beach Blvd., Norfolk, VA, you will embark on a rewarding journey where your leadership skills can truly shine. You'll have the unique opportunity to conduct pre-planned coaching and mentoring for General Managers, Assistant Managers, and crew members. Every store visit will be an adventure in planning, as you'll set coaching objectives to enhance key operational and management skills within the teams. Your role will involve providing actionable and constructive feedback during annual performance appraisals, helping both GMs and AMs grow professionally and find their best career paths. You'll spearhead the drive for operational excellence, diagnose challenges in underperforming stores, and devise strategic action plans to bridge operational gaps. With your keen financial oversight, you'll analyze key performance data, present insights through engaging executive presentations, and ensure that the stores meet their operating plans through comprehensive reviews. Additionally, you’ll play a crucial role in market development to foster growth opportunities for AWUS, collaborating closely with Market Leaders, coordinating local store marketing initiatives, and empowering GMs to cultivate community relationships. If you're passionate about mentoring others and making a significant impact, this role offers a fantastic platform for achieving lasting success in the restaurant or retail industry!
At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.
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