Regional Certification Specialist (Memphis, TN)

WinnCompanies is looking for a Regional Certification Specialist to join our team located in Memphis, TN.

In this role, you will be responsible for leading efforts to complete initial, interim, and annual Tax Credit and other affordable housing programs certifications/recertifications, at assigned properties within the region. The properties will have both single and multilayered affordable housing programs. These responsibilities can occur during both initial lease-ups and stabilized operations.  

• Process initial, interim and annual recertifications.
• Notify residents of their impending recertifications using notices supplied by Property Management Software.
• Conduct the recertification interviews with residents.
• Review each recertification to ensure that all checklist items are complete.
• Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
• Complete recertification worksheets necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority, which includes ensuring that the resident signs the recertification (HUD sites only).
• Ensure EIV reports are ran and issues are resolved in a timely manner.
• Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency, which includes having the resident sign all applicable paperwork.
• Ensure all information is accurate and entered in the Property Management Software.
• Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
• Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
• Act as a point of contact for third party file reviewers.
• Ensure the proper treatment of residents' personal/private information and maintaining such records in accordance with local, state and/or federal law.
• Lead file review and all preparation efforts for MOR, Tax Credit, regulatory agency, auditor inspections, as necessary.
• Perform special assignments as necessary.

• High school diploma or GED equivalent.
• 5-8 years of relevant property management experience.
• 5 years of experience in affordable multi-family property management.
• Experience with computer systems, particularly Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Ability to travel up to 50%-70% of the time.
• Ability to manage multiple assignments and tasks.
• Ability to work with a diverse group of people and personalities.

• Associate's degree.
• SHCM certification.
• Certified Occupancy Specialist.
• Certified Professional of Occupancy (CPO) certification.
• RealPage or OneSite property management software experience.

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.