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Regional Certification Specialist (Washington, D.C. Region)

WinnCompanies is looking for a Regional Certification Specialist to join our MidAtlantic team to assist multiple properties throughout the Washington, D.C. Region.


In this role, you will be responsible for leading efforts to complete initial, interim, and annual Tax Credit and other affordable housing programs certifications/recertifications, at assigned properties within the region. The properties will have both single and multilayered affordable housing programs. These responsibilities can occur during both initial lease-ups and stabilized operations.


This opportunity offers a pay range of $37.13- $42.31 per hour, based on experience. It also provides a typical work schedule: Monday through Friday, from 8:00AM to 5:00PM EST.


Responsibilities
  • Process initial, interim and annual recertifications.
  • Notify residents of their impending recertifications using notices supplied by Property Management Software.
  • Conduct the recertification interviews with residents.
  • Review each recertification to ensure that all checklist items are complete.
  • Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
  • Complete recertification worksheets necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority, which includes ensuring that the resident signs the recertification (HUD sites only).
  • Ensure EIV reports are ran and issues are resolved in a timely manner.
  • Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency, which includes having the resident sign all applicable paperwork.
  • Ensure all information is accurate and entered in the Property Management Software.
  • Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
  • Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
  • Act as a point of contact for third party file reviewers.
  • Ensure the proper treatment of residents' personal/private information and maintaining such records in accordance with local, state and/or federal law.
  • Lead file review and all preparation efforts for MOR, Tax Credit, regulatory agency, auditor inspections, as necessary.
  • Perform special assignments as necessary.


Requirements
  • High school diploma or GED equivalent.
  • 3-5 years of relevant property management experience.
  • 3-5 years of experience in affordable multi-family property management.
  • Experience with computer systems, particularly Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Ability to travel up to 50%-70% of the time.
  • Ability to manage multiple assignments and tasks.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • HUD, Project-based Section 8, LIHTC, HOME experience.
  • SHCM certification.
  • Tax Credit Specialist and Certified Occupancy Specialist certifications.
  • Certified Professional of Occupancy (CPO) certification.
  • RealPage or OneSite property management software experience.


$37.13 - $42.31 an hour

#LI-BB1

#IND3


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Regional Certification Specialist (Washington, D.C. Region), WinnCompanies

Join the dynamic team at WinnCompanies as a Regional Certification Specialist in the Washington, D.C. Region! If you're passionate about helping individuals and families access affordable housing, this role is perfect for you. In this position, you will lead the charge in completing initial, interim, and annual certifications for a variety of Tax Credit and other affordable housing programs across multiple properties. With your expertise in property management, you will conduct interviews, review recertifications, and communicate closely with residents to ensure their needs are met. You’ll collaborate with agencies and prepare essential paperwork, making an impact not just within the company but also in the lives of those we serve. Plus, we offer a competitive pay range of $37.13 to $42.31 per hour, commensurate with experience, along with a comprehensive benefits package that includes generous time off, health plans, and professional development opportunities. If you have 3-5 years of relevant experience in property management and are ready to take the next step in your career, we’d love to hear from you. Join us in creating thriving communities in our nation’s capital!

Frequently Asked Questions (FAQs) for Regional Certification Specialist (Washington, D.C. Region) Role at WinnCompanies
What responsibilities does a Regional Certification Specialist at WinnCompanies hold?

As a Regional Certification Specialist at WinnCompanies, you'll be responsible for processing initial, interim, and annual recertifications for various affordable housing programs. Your role involves notifying residents of pending recertifications, conducting interviews, and ensuring all necessary documentation is complete and accurate. You'll also be tasked with sending verification forms to relevant agencies and maintaining compliance with company and regulatory policies.

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What qualifications are needed to become a Regional Certification Specialist at WinnCompanies?

To qualify for the Regional Certification Specialist position at WinnCompanies, candidates should have a high school diploma or GED equivalent, along with 3-5 years of property management experience, particularly in affordable multi-family housing. Proficient communication skills, familiarity with Microsoft Office, and the ability to travel 50%-70% of the time are essential. Preferred qualifications include an Associate's degree and various certifications related to housing management.

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How can a Regional Certification Specialist at WinnCompanies contribute to the affordable housing sector?

In the role of Regional Certification Specialist at WinnCompanies, you'll play a vital part in ensuring that affordable housing programs run smoothly and effectively. By processing certifications accurately and on time, you directly help residents maintain their housing and access necessary services. Your work will enhance community stability and contribute to the overall mission of providing quality housing for all.

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What type of work schedule can a Regional Certification Specialist expect at WinnCompanies?

Regional Certification Specialists at WinnCompanies typically work a Monday through Friday schedule from 8:00 AM to 5:00 PM EST. This routine allows for a structured work-life balance while making significant contributions to the team's goals within the Washington, D.C. region.

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What are the benefits for a Regional Certification Specialist at WinnCompanies?

WinnCompanies offers an attractive benefits package for regional Certification Specialists, including generous paid time off policies, health, dental, and vision insurance options, a 401(k) plan with a company match, and various wellness programs. Additionally, we provide professional development opportunities and employee assistance programs aimed at supporting your overall well-being.

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Common Interview Questions for Regional Certification Specialist (Washington, D.C. Region)
Can you explain your experience with affordable housing programs as a Regional Certification Specialist?

When answering this question, highlight your specific experiences with Tax Credit and other affordable housing programs. Discuss any roles where you processed certifications, conducted resident interviews, or collaborated with agencies. Showcase your deep understanding of regulations and your ability to ensure compliance while maintaining excellent service.

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How do you manage multiple tasks and deadlines in your role?

Illustrate your organizational skills and time management strategies when responding. Talk about prioritization techniques, using digital tools or software for tracking tasks, and effective communication with team members to ensure deadlines are met without compromising quality.

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Give an example of a challenging situation you faced while managing resident recertifications.

Select a specific instance where you encountered a tough challenge, such as documentation discrepancies or resident misunderstandings. Detail your approach to resolving the issue, emphasizing your problem-solving skills and commitment to excellent customer service.

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What role does communication play in your effectiveness as a Regional Certification Specialist?

Communication is crucial in this role, as you'll be interacting with residents, property management, and various agencies. Discuss how you ensure clarity and transparency in communication and how it affects the efficiency of the recertification process. Personal anecdotes can help emphasize your effective communication skills.

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How do you stay updated with the latest regulations impacting affordable housing?

To show your commitment to professional growth, mention strategies like participating in relevant workshops, subscribing to industry newsletters, joining professional associations, or following regulatory agencies for updates. Knowledge of current landscape demonstrates your dedication and expertise.

Join Rise to see the full answer
Describe your experience with property management software and how it applies to your role.

Discuss specific property management software you have utilized, such as RealPage or OneSite. Explain how you leveraged these tools to streamline tasks, ensure data accuracy, and enhance communication with stakeholders. Examples will strengthen your capability in using technology effectively.

Join Rise to see the full answer
What measures do you take to ensure the confidentiality of resident information?

Highlight your commitment to privacy by discussing practices like maintaining secure documentation, following relevant laws and regulations, and training staff on data handling. Explain how you prioritize resident trust and safety in your daily duties.

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What does teamwork mean to you in this role?

Talk about the collaborative aspects of the role. Emphasize your commitment to supporting coworkers, sharing resources, and effectively operating within a team dynamic. Share a specific example of how teamwork facilitated a successful project outcome.

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How do you approach preparing for audits or reviews in affordable housing management?

In your response, mention the proactive steps you take, such as thorough documentation checks, ensuring compliance with regulations, and conducting mock reviews. Emphasize your attention to detail and willingness to learn from feedback to improve processes.

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Why do you want to work as a Regional Certification Specialist for WinnCompanies?

Showcase your passion for affordable housing and how WinnCompanies' mission resonates with your personal values. Mention admiration for their commitment to community development, employee support, and the positive impact you believe you can make in this role.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
January 15, 2025

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